Table of ContentsIntroduction 0-1 Welcome ............................................................................................................ 0-1 Microsoft Dynamics Courseware Contents ........................................................ 0-2 Documentation Conventions .............................................................................. 0-3 Student Objectives ............................................................................................. 0-4 Chapter 1: Introduction to Trade and Logistics 1-1 Objectives ........................................................................................................... 1-1 Introduction ......................................................................................................... 1-1 Logistics and Inventory Management ................................................................. 1-2 Logistics and Inventory Features........................................................................ 1-2 Information Flow ................................................................................................. 1-6 Summary ............................................................................................................ 1-6 Quick Interaction: Lessons Learned ................................................................... 1-7 Chapter 2: Inventory 2-1 Objectives ........................................................................................................... 2-1 Introduction ......................................................................................................... 2-1 Item Groups ........................................................................................................ 2-2 Lab 2.1 - Locating Inventory Posting Accounts ................................................ 2-14 Inventory Model Groups ................................................................................... 2-16 Lab 2.2 - Set Up an Inventory Model Group and Apply It to an Item ................ 2-24 Dimension Groups ............................................................................................ 2-27 The Inventory Dimensions Form ...................................................................... 2-30 Item Dimension Combinations.......................................................................... 2-37 Lab 2.3 - Create an Inventory Dimension Group .............................................. 2-41 Inventory Parameters ....................................................................................... 2-43 Item Setup ........................................................................................................ 2-44 Default Order Settings ...................................................................................... 2-56 Units of Measure .............................................................................................. 2-60 Warehouse Management ................................................................................. 2-62 Lab 2.4 - Create a New Item ............................................................................ 2-64 Item Pricing ...................................................................................................... 2-68 Summary .......................................................................................................... 2-75 Test Your Knowledge ....................................................................................... 2-76 Quick Interaction: Lessons Learned ................................................................. 2-79 Chapter 3: Purchase Orders and Purchase Order Posting 3-1 Objectives ........................................................................................................... 3-1 Introduction ......................................................................................................... 3-1 Working with Purchase Orders ........................................................................... 3-2 Purchase Order Types ..................................................................................... 3-15 Lab 3.1 - Create Purchase Orders ................................................................... 3-20 Set Up Accounts Payable Purchase Parameters ............................................. 3-23 Lab 3.2 - Applying Purchase Parameters ......................................................... 3-25 Ship to Multiple Addresses ............................................................................... 3-27 Lab 3.3 - Ship to Multiple Addresses and Purchase Orders............................. 3-29 Purchase Order Posting ................................................................................... 3-31 Post a Purchase Order ..................................................................................... 3-32 Microsoft Official Training Materials for Microsoft Dynamics ® Your use of this content is subject to your current services agreement i Trade and Logistics I in Microsoft Dynamics® AX 2009 Post a Receipts List .......................................................................................... 3-41 Post a Packing Slip .......................................................................................... 3-43 Post a Purchase Order Invoice ........................................................................ 3-47 Lab 3.4 - Post a Purchase Order ...................................................................... 3-54 Accounts Payable Invoice Matching ................................................................. 3-56 Purchase Order Financial Posting .................................................................... 3-66 Purchase Order Discount Posting .................................................................... 3-69 Summary .......................................................................................................... 3-71 Test Your Knowledge ....................................................................................... 3-72 Quick Interaction: Lessons Learned ................................................................. 3-75 Chapter 4: Serial and Batch Numbers 4-1 Objectives ........................................................................................................... 4-1 Introduction ......................................................................................................... 4-1 Dimension Group - Storage Dimensions ............................................................ 4-2 Manual Allocation ............................................................................................... 4-3 Lab 4.1 - Set Up an Item with Manual Allocation of Serial Numbers ................ 4-11 Automatic Allocation ......................................................................................... 4-13 Lab 4.2 - Set Up an Automatically Allocated Serialized Item ........................... 4-18 Tracing ............................................................................................................. 4-21 Lab 4.3 - Trace Items ....................................................................................... 4-26 Summary .......................................................................................................... 4-27 Quick Interaction: Lessons Learned ................................................................. 4-28 Chapter 5: Item Arrival and Registration 5-1 Objectives ........................................................................................................... 5-1 Introduction ......................................................................................................... 5-1 Item Registration Setup ...................................................................................... 5-2 Item Arrival ......................................................................................................... 5-3 Lab 5.1 - Manage an Item Arrival ..................................................................... 5-11 Summary .......................................................................................................... 5-13 Test Your Knowledge ....................................................................................... 5-14 Quick Interaction: Lessons Learned ................................................................. 5-15 Solutions ........................................................................................................... 5-16 Chapter 6: Quarantine Management 6-1 Objectives ........................................................................................................... 6-1 Introduction ......................................................................................................... 6-1 Quarantine Warehouse Setup Parameters ........................................................ 6-2 Lab 6.1 - Create Quarantine Inventory ............................................................... 6-6 Quarantine Item Management ............................................................................ 6-9 Lab 6.2 - Purchase to Quarantine Inventory..................................................... 6-16 Inventory Transactions on Quarantined Items.................................................. 6-18 Summary .......................................................................................................... 6-19 Test Your Knowledge ....................................................................................... 6-20 Quick Interaction: Lessons Learned ................................................................. 6-21 Solutions ........................................................................................................... 6-22 Chapter 7: Vendor Returns 7-1 Objectives ........................................................................................................... 7-1 ii Microsoft Official Training Materials for Microsoft Dynamics ® Your use of this content is subject to your current services agreement Table of Contents Introduction ......................................................................................................... 7-1 Create Vendor Returns ...................................................................................... 7-2 Create Vendor Returns for Serialized Items ....................................................... 7-6 Lab 7.1 - Working with Vendor Returns............................................................ 7-10 Lab 7.2 - Complete a Vendor Return Using Returned Order Type .................. 7-11 Summary .......................................................................................................... 7-13 Quick Interaction: Lessons Learned ................................................................. 7-14 Chapter 8: Sales Orders and Sales Order Posting 8-1 Objectives ........................................................................................................... 8-1 Introduction ......................................................................................................... 8-1 Working with Sales Orders ................................................................................. 8-2 Sales Order Types ............................................................................................. 8-4 Lab 8.1 - Create a Sales Order .......................................................................... 8-6 Sales Parameters ............................................................................................... 8-7 Lab 8.2 - Apply Sales Parameters ...................................................................... 8-8 Ship to Multiple Addresses ................................................................................. 8-9 Enhanced Delivery Date Control ...................................................................... 8-11 Lab 8.3 - Set Up Transport Times .................................................................... 8-20 Available Ship and Receipt Dates .................................................................... 8-22 Lab 8.4 - Available Dates and Delivery Dates .................................................. 8-25 Order Entry Deadlines ...................................................................................... 8-26 Create a Sales Order in a Multi Time Zone Environment ................................. 8-30 Direct Delivery .................................................................................................. 8-32 Lab 8.5 - Direct Delivery ................................................................................... 8-38 Sales Order Posting ......................................................................................... 8-40 Post a Sales Order Confirmation ...................................................................... 8-41 Post a Sales Order Picking List ........................................................................ 8-47 Post a Picking List Registration ........................................................................ 8-49 Post a Sales Order Packing Slip ...................................................................... 8-50 Post a Sales Order Invoice ............................................................................... 8-53 Lab 8.6 - Post a Sales Order ............................................................................ 8-55 Post an Invoice Based on Packing Slips .......................................................... 8-58 Sales Order Financial Posting .......................................................................... 8-61 Multisite ............................................................................................................ 8-66 Shipping Carrier Interface ................................................................................ 8-71 Summary .......................................................................................................... 8-73 Test Your Knowledge ....................................................................................... 8-74 Quick Interaction: Lessons Learned ................................................................. 8-76 Solutions ........................................................................................................... 8-77 Chapter 9: Sales Order Picking 9-1 Objectives ........................................................................................................... 9-1 Introduction ......................................................................................................... 9-1 Item Pick Registration Setup .............................................................................. 9-2 Automatic Registration of a Pick......................................................................... 9-7 Manual Registration of a Pick ............................................................................. 9-8 Item Pick Registration of Serialized and Batch Inventory ................................... 9-9 Lab 9.1 - Item Picking Registration of Serialized Inventory .............................. 9-11 Edit, Reverse, and Split a Pick ......................................................................... 9-13 Microsoft Official Training Materials for Microsoft Dynamics ® Your use of this content is subject to your current services agreement iii Trade and Logistics I in Microsoft Dynamics® AX 2009 Lab 9.2 - Edit, Reverse, and Split a Pick .......................................................... 9-16 Release Sales Order Picking ........................................................................... 9-18 Summary .......................................................................................................... 9-26 Quick Interaction: Lessons Learned ................................................................. 9-27 Chapter 10: Customer Returns 10-1 Objectives ......................................................................................................... 10-1 Introduction ....................................................................................................... 10-1 Scenarios: Customer Returns .......................................................................... 10-2 Set Up Customer Returns ................................................................................ 10-4 Create a Return Order ...................................................................................... 10-9 Lab 10.1 - Create a Return Order .................................................................. 10-13 Item Arrival and Receipt Registration ............................................................. 10-15 Lab 10.2 - Process a Return Order ................................................................ 10-20 Lab 10.3 - Post the Packing Slip and Invoice ................................................. 10-22 Quarantine Orders .......................................................................................... 10-23 Replacement Orders ...................................................................................... 10-24 Reports and Statistics .................................................................................... 10-25 Summary ........................................................................................................ 10-27 Test Your Knowledge ..................................................................................... 10-28 Quick Interaction: Lessons Learned ............................................................... 10-29 Solutions ......................................................................................................... 10-30 Chapter 11: Over/Under Delivery and Miscellaneous Charges 11-1 Objectives ......................................................................................................... 11-1 Introduction ....................................................................................................... 11-1 Over/Under Delivery ......................................................................................... 11-2 Lab 11.1 - Use Over/Under Delivery with Purchase Orders ............................. 11-8 Lab 11.2 - Use Underdelivery with Sales ....................................................... 11-10 Miscellaneous Charges .................................................................................. 11-12 Price Miscellaneous Charges ......................................................................... 11-13 Miscellaneous Charges Codes ....................................................................... 11-15 Lab 11.3 - Create a Miscellaneous Charges Code......................................... 11-20 Manual Miscellaneous Charges ..................................................................... 11-21 Lab 11.4 - Manual Setup of Miscellaneous Charges ...................................... 11-26 Automatic Miscellaneous Charges ................................................................. 11-29 Lab 11.5 - Create a Customer Miscellaneous Charges Group....................... 11-36 Lab 11.6 - Set Up of Automatic Miscellaneous Charges ................................ 11-38 Landed Cost Miscellaneous Charges ............................................................. 11-40 Lab 11.7 - Add Landed Costs to an Invoice Journal....................................... 11-42 Add Miscellaneous Charges to a Purchase Order Invoice ............................. 11-44 Summary ........................................................................................................ 11-47 Quick Interaction: Lessons Learned ............................................................... 11-48 iv Microsoft Official Training Materials for Microsoft Dynamics ® Your use of this content is subject to your current services agreement