WP2: Homecare & Independent LivingFinal review template WP2 Objective The objective of the WP2 experiment is to: – Evaluate different SME’s Homecare and Independent Living services in another country – Provide a “lessons learned” in transferring or setting-up cross border Homecare and Independent Living Living Lab projects – Assess • what kind of ecosystem, value network and common approach needs to be in place to conduct cross-border pilots (in the domain of H&IL) • to what extent it helps to do cross-border experiments faster, easier and more efficiently This has to result in – specific information results related to the impact of remote gateway and sensor-based systems on the daily practices of people – a set of requirements and guidelines for setting up such cross-border projects. WP2 Expected results The expected results from the Homecare and Independent Living (H&IL) experiment are: 1. Overview of the different contextual factors related to the Homecare and Independent Living domain 2. A common approach for setting up experiments within a cross-border network of H&IL LL including: 1. 2. a transfer strategy and protocol Validated methods and tools for a cross-border eHealth network 3. Evaluation of the benefits of a cross-border network in exploring new and emerging markets 4. Addressing the needs/questions of the SMEs involved WP2 Structure Assess a common eco-system for a cross-border network of LL in eHealth WP2 Resources Schedule: M1-M30 Resources: Total 113 PMs over 30 months Partners and contact persons: • AALTO: Hendrik Hielkema (Task Lead 2.4) • FV: Marianne Dannbom (Task lead 2.1) • IBBT: Bram Lievens (Task Lead 2.5) • IAV: Bidatzi Marin (Task Lead 2.2) • AIM: Daan Velthausz (Task Lead 2.3) • TLV: Saar De Zutter, Henk Van Steenkiste • INN: Tim Van den Dool • LOGICA: Gohar Sargsyan, Chris Bannink WP2 Deliverables Nr. Title 2.1 Identification of requirements AVAILABLE 2.2 Common Living Lab approach SUBMITTED M15 2.3 Set-up the local experiment in the remote Living Lab FORESEEN M16 2.4 2.5 Evaluation and recommendations report on the cross border experiment Strategy for setting up cross border pilots in Homecare and Independent Living domain HSE IBBT 42 21 M29 M29 AIM 33 M12 IAV 10 M9 Lead FHV PM 7 M. M3 WP2 Set-up • Cluster four Living Labs that focus on H&IL applications, services and technologies within this field • Transfer two types of IDS from one Living Lab to another – Homecare platform XtramiraTM From Belgium to Finland – ADL sensor network From the Netherlands to Spain WP2 Specific Focus • Project-specific focus – Investigate feasibility and value of a common Ecosystem Approach for cross-border piloting – Identifying the homecare and independent Living specific elements crucial in cross-border collaboration – Facilitate SMEs to explore new market opportunities by performing cross-border pilots – Challenging the current role of Living Labs Pilot 1: Videophony for extramural care and independent living • Original Set-up: – Belgian Living Lab: IBBT – Belgian SME: Televic - Xtramira™ is a videophony solution compatible with existing personal alarm systems to facilitate extramural care & independent living – Finnish Living Lab: Forum Virium Helsinki – Finnish Research Institute: Aalto University Pilot 1 Development LocaL eco-system Pilot 1 Development LocaL eco-system Pilot 1 Development Setting-up common eco-system LocaL eco-system Pilot 1 Development • • New local projects Business opportunities for local actors Setting-up common eco-system LocaL eco-system Pilot 1 Development • • New local projects Business opportunities for local actors Setting-up common eco-system LocaL eco-system • • New international projects Business adjustments Pilot 1: Partners, Roles and Outcomes Partners IBBT Role in the common ecosystem Connect local SME Provide research insights to partners Transferring new market Outcome New collaborations wit local SME and remote Living Lab Insights in new market Specific business leads Impact on organisation APOLLON Partners Belgium Televic Finland Forum Virium Aalto University Palmia Setting up comon eco-system in Finland Perform user research Integration and evaluating serrvice Supporting the experiment, providing the necessary environment Providing alternative solution for local partner needs New project with additional partners Increased knowledge Assessment of videophone service in their organisation Added value of new technologie in the wlefare of people Assessment of their product Real business opportunity and lead Extended Domain Ecosystem Living Lab Domain contacts Domain SME Terveykeskus Tunstall Pilot 2: ADL • The ADL sensor network is an intelligent service for the informal care. • Set of sensors (motion-detection, connections…) that detects & monitor activities within the home. • Alarms can be defined and triggered by different rules. • Rules for alarm can be defined on sensor level, quite flexible • The alarms are being send via e-mail and SMS Pilot 2 Development • • New local projects Strengthen internal position Setting-up common eco-system LocaL eco-system • • Service sold Take-over of INN activities Pilot 2: Partners, Roles and Outcomes Pilot 3: I Can Help • I Can Help is a location based social emergency service – iOS application – Central webbased management platform Objective: – Test and validate the service – Entering a new market • New country • New segment • • Partners involved – From Netherlands: Logica, AIM and CM (subcontracting) – From Belgium: IBBT, city of Turnhout/social public welfare organisations Pilot 3 Development • • New market opportunities Commercialization track of the service Setting-up common eco-system • • New projects Strategic collaboration for LL LocaL eco-system Pilot 3: Partners, Roles and Outcomes Partners Role in the common ecosystem Setting up a common ecosystem Connect local actor Performing the user research Setting up comon eco-system in Finland Supporting the local partner in the Living Lab process Integration and evaluating the serrvice ? Outcome New and sustainable collaborations wit local actor and remote Living Lab APOLLON Partners Belgium IBBT Domain Living Lab SME Domain contacts Netherlands Logica Market insights Input for further commercialization path New collaborations with partner Assessment of videophone service in their organisation ? AIM City of Turnhout & public social welfare organisation ? Extended Domain Ecosystem CM2 Providing alternative features (in subcontracting) Learning process of offering services in another country WP2 Results: Pilot Level • Videophony for extramural care and independent living • Finding the right eco-system • Identifying a clear business opportunity for experimenting • Contextualizing the Xtramira services • Alternative pilot – with new eco-system partners service providers Activity daily Living system • Repositioning of the ADL system business model • Adjusting the service for a global deployment • Testing and validating the service in an iterative way (different cycles) • Spin-out the service I Can Help App • Assessment of the application and service • Adjusted for a new market • New country, new segment Capturing feedback Technological issues Business model User behavior • • • • Piloted with a user group of ca. 20 users • • • • Lessons learned on WP2 Results: Common Ecosystem Approach Home care organization Insurance Government Care receiver Living Lab Developer Informal care giver Service provider Operator WP2 Results: Project Level • For SMEs • Insights in new markets • Clear business opportunities • Assessment of their service • Entry point to new eco-systems • Commercialization of the product • For Living Labs • New methods and tools that can be offered • Insights in homecare and independent Living specific crossborder Living Lab issues • New collaborations • Connection with new eco-systems Homecare & Independent Living Domain Network • Dissemination & exploitation – ICT2010 • Organization of (local) workshops – Barcelona workshop (March 19th, 2010) – Joint workshop with ENoLL on thematic cross border (December 13th, 2010) • SME promotion and stimulation – Additional partners Key Lessons learned • With regard to the eco-system: – a common eco-system isn’t feasible for a number of reasons • the domain of Health the eco-system is too specific for each country. • the eco-system comprehends more then only a network of partners – contextual factors such as rules and regulations, business structures… • necessary to find a good match between the various stakeholders – eco-system is a necessary condition in setting-up crossborder pilots • built around roles and responsibilities • involvement of these partners driven by a clear need and fit • Preferably a bottom-up process on all levels Key Lessons learned • With regard to the cross-border aspect • Working in a cross-border network do facilitate SMEs to enter foreign markets • The local Living Lab acts as a broker • Need for a good and thorough feasibility • Technological • Market • In homecare and independent Living there are some critical elements Critical elements Privacy Access to endusers Rules and regulatio ns Liability Ethics Critical elements in cross-border pilots in Health Trust Local assessme nt Cost Maturity Safety Success stories • For INNOVITING • Changes in the services • New sensors vendor • Redesigned the web application • • • Changed the business case from consumers to home care organizations • The ADL system is a sold spin-off from INNOVITING to Livind (Adesys and Bureauvijftig) LOGICA • No leads in other markets • Now investigating other business models for their service • Preparing the commercialization of the For ArteConnect & TUNSTALL • Additionally involved in the pilot • Match different players • Integrated service now commercially offered WP2 Sustainability • Providing the strategy and structure for a thematic domain network • Addressing specific topics • All partners are part of the thematic domain network on Health and Well-being • Methods and tools integrated in the knowledge center • Services for cross-border piloting available in the market place Thanks • Questions Bram Lievens IBBT-SMIT Pleinlaan 2 – 1050 Brussel [email protected] - +32 478720154