Project ‘Sangam’Training / User Manual PASSAGE - ESS IBM India Pvt. Ltd. GBS- Domestic Page 1 of 16 ........................... GBS.................... 5 Cancel RAO ..... 3 Create Passage ...... Ltd.SAP Portal Navigation ............................................................................................................14 IBM India Pvt...................................................Domestic Page 2 of 16 ................................................................................................................................................. First time password is set as your PAN Number (all alphabets capital e.g. SAP Portal Navigation Path The SAP Portal navigation path for Employee Self Services is as follows : http://erpportal.Domestic Page 3 of 16 . AAAAA1234B) After you enter User id and Password.airindia. Ltd. GBS.SAP Portal Navigation The SAP Portal navigation is as simple as browsing any website in www. click on ‘Log On’ to continue. IBM India Pvt.in SAP login screen Please enter your User ID (SAP Personnel Number) Please enter your password. GBS.Domestic Page 4 of 16 . Ltd.Click on ‘Passage’ Click on Passage RAO IBM India Pvt. GBS. Passage on Hold Status and Years of Service can be viewed. Passage Quota Details : This section will display Employee’s Passage Quota IBM India Pvt. Employee Passage details : Employee’s Passage Quota eligibility and Class of Travel eligibility.Create Passage Once you click on Passage RAO service . Overview : This section will display all the RAO’s issued to the Employee recorded in the system. Steps for creating Passage 1) On this screen employee can view 3 sections i.Domestic Page 5 of 16 . iii. following screen will appear on your screen. ii. Ltd. Domestic Page 6 of 16 . Ltd. GBS.Click here to select RAO View Passage Quota for the employee Cancel selected RAO Click here to View create New RAO selected RAO IBM India Pvt. Family Members maintained in SAP system only can be used. Ltd. where Sector has to be updated. Once user selects Family Member. it gets added to the Travel Details section. International Sector would be picked by system from flight schedule and Extended Family would be picked by system based on relationship to the family member. 2) Click on Create New This screen is to capture the RAO details for creation of RAO. GBS.Domestic Page 7 of 16 . Confirmed Requests my employee if any has to be updated. Family Members would be displayed from Infotype 21 Click here to select family members Click here to add sector Click here to insert another record of same person IBM India Pvt. system would provide a list of flights from which user can select options. He will therefore enter Mumbai as Orgin and Chandigarh as Destination on the screen. From the list select you desired origin/destination. Click here to search for the sector or user can type directly IBM India Pvt. click on the text box and press F4. Click on Continue after selecting the desired route. If you are not aware of the IATA code.Single Flight Sector: 3) Click on ADD SECTOR Example: Employee wants to Travel from Mumbai to Chandigarh without opting for any stopover in between. User will select one flight and respective stopovers can be selected. GBS. Note: Please enter only 3 character IATA codes in the designated area. Based on Origin and Destination entered. Ltd.Domestic Page 8 of 16 . Different Legs in the travel would be identified by ‘Index’ no. the sector is prepared and shown in the next screen. IBM India Pvt. Ltd. GBS. After user has selected the route and click on continue.Domestic Page 9 of 16 . user can go to NYC from CJB view Mumbai or Via Delhi. Please note the column Index.e. accordingly if the user chooses via Delhi option. IBM India Pvt. iv. via Delhi. ‘2’. GBS. Note: i. In second leg of travel i. Selecting Multi Sector with Stopover Example: Employee wants to travel from Coimbatore to New York with stopover at Mumbai. While coming from NYC user can opt from Mumbai or Delhi and accordingly the onward journey to Coimbatore.Domestic Page 10 of 16 . Unless the stop over box is ‘checked’ you would not be allowed to take stop over at that station. ii. Index No. iii. Ltd. Similarly in the return trip. Only one record can be selected in One Index No. so in Index one. employee can choose only second option i. The Origin of any Index selected should be destination of the previous Index Selected as shown above. In our example above. Please note the index nos. Each Leg of travel will have same index number. he/she can choose any one. system would show following results To select stopover please select here. He would enter Coimbatore in Origin and New York in Destination. Each Leg of travel will have same index number. then the user can also avail Mumbai as a Stop Over. each leg of travel will have same Index No. Please ‘Check’ the Stop over button corresponding to the flight operating at your desired stop over route.e. Please note the index nos. A record from each Index should be selected. After user has selected the route and click on continue. Click here use same sector for all Based on selection route will be provided Once all details are updated click on Validate Note: In case of stop over selected. IBM India Pvt. the sector is prepared and shown in the next screen. GBS. System will validate the application and provide successful message if all the checks are found to be correct. Ltd.Domestic Page 11 of 16 . the sector shown would be CJB-BOM-DEL-NYC- DEL-BOM-CJB. Now system will enable Create Button. Ltd. GBS.Domestic Page 12 of 16 . Click on ‘Create’ to create RAO IBM India Pvt. GBS. RAO created successfully IBM India Pvt. 4) RAO Created. Ltd.Domestic Page 13 of 16 . IBM India Pvt. GBS. employee is required to visit the Passage set up where his passage record card is maintained. to collect the printed and stamped copy of the RAO for ticketing. If during RAO creation. employee notices any discrepancy in his/her family details (Number of members or their names) or passage balances.Once the RAO is created in the system with a RAO number.Domestic Page 14 of 16 . Ltd. they are requested to contact their respective passage setups for correction. Domestic Page 15 of 16 . Ltd. 1) When employee has to Cancel an RAO click ‘Cancellation’ button as shown in the below screen Click here to Select RAO Select RAO & click on Cancellation IBM India Pvt. Cancel RAO Employee will be able to Cancel only those RAO’s which are in ‘REQUESTED’ status. The procedure for PRINTED RAO cancellation remains same as per your existing practice. GBS. and click on Cancel RAO User can see the RAO status as cancelled in overview screen IBM India Pvt. GBS.Domestic Page 16 of 16 . Ltd.Update Ticket status ie. Not Issued / Cancelled.