9. LFMT ServiceDetailsCallCentre

April 4, 2018 | Author: rajuswa | Category: Voice Over Ip, Customer Premises Equipment, Ip Address, Mobile Phones, Internet Access


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Description

LFMT SERVICE DETAILSAT R C N G N B A N G A L O R E at the time of provisioning the service . • Fixed Mobile Telephony is an “APP” based calling service provided by BSNL which allows customers to initiate / receive VoIP calls within and outside the network based on static IP either from his laptop / mobile i. mobile. . LFMT FEATURES • Limited FMT is a SIP VOIP service provided on Internet and is restricted to wifi coverage of customer broadband CPE. • It allows voice and video calls. VOIP from BSNL LFMT number. calls can be made to any landline. • This service is called Limited FMT as it allows the number to be registered only from the static IP of broadband provided ( and subscribed ) by Customer .. • It allows calls either from mobile handset or laptop.e. Few example of free APPs are Zoiper. • Any number of connections can be registered on single static IP. • It supports Android. Unlike Whatsapp. Viber. in LFMT customer can make/receive calls from another LFMT and also non-LFMT numbers like PSTN. windows. Linphone. Apple. • It gives you mobility within the range of Wifi network . When used from Mobile it does not require SIM and mobile network is not used . • It allows you to dial numbers from mobile contacts. NLD numbers from/to BSNL/Non-BSNL numbers. Mobile. ISD. • Customer can download standard SIP compliant APPs from different Play store in their Mobile/Laptop/Tab/Desktop. CSIPsimple. LFMT FEATURES • Only requirement for the service is Static IP taken from the Service provider. NGN. • The number can be allowed to register from provisioned Static IP only. is used for restricting FMT registration to wifi coverage of CPE. Gateway & DNS is allocated and assigned from BRAS server.e. TECHNICAL DETAILS The BSNL broadband works on PPPoE authentication and the IP address. Hence there is need for static IP allotted to those customer who subscribe for limited FMT service. . the allocated IP is associated with login name and therefore every time you log in to broadband. IP allotted to the CPE for a session. If customer subscribe for the static IP address. The identity of the Internet connection is i. same IP will get assigned to your modem (CPE). • Customer inputs on Mobile number.bsnl. • A 16 digit PIN number is generated uniquely after creation of order • Order gets completed through Clarity in the normal Flow (There is no Outdoor/MDF/LMG task involved in this flow). • Demand Note is generated to the customer similar to Land Line order request.e http://ngn. • Customer should activate the number and set the password through LFMT customer portal . . • CSC enters the details in CDR CRM. • Post Demand note payment. email ID. • The 16 digit PIN number generated in CRM is communicated via email to customer along with LFMT customer portal url i. static IP are mandatory. HOW TO REQUEST • Customer can request for a new LFMT connection CAF at CSC. Selects the number and facilities required in CRM.co.in • Number will be in barred condition after creation . the order is submitted. .A laptop/mobile or any device which can connects to internet over broadband / wifi / data network of any operator. CSipSImple. WHAT IS NEEDED TO ACTIVATE You should have .BSNL Soft client or an easily available Open source Soft Client like Zoiper. . Linphone. etc. • After login on LFMT portal user should do the activation of LFMT number • For activation customer should enter the pin received via mail in activation menu in he portal. HOW TO ACTIVATE • Customer can login to he portal either with google/facebook/twitter account or can create new account in LFMT portal. customer is asked to set the password for LFMT number . • The static IP with which the LFMT number is bound in LFMT server is also displayed . • After entering the PIN if the number is created in NGN the OTP is sent to customer mobile e. • Once the password is set the Incoming and Outgoing Call barring is removed and status of the number along with other registration details and static IP are provided to the customer. . The after verifying the OTP . follow the procedure available in portal for configuration of softclient. . 2.  Registered Tel. Download the preconfigured “BSNL SIP “ app from portal. For manual configuration in any other soft client downloaded.  Domain name . No.  Authorization username. Get the following SIP Account related settings from the Operators (BSNL).  User name & Password. HOW TO USE 1. in (Provided by operator) 4.) Password: XXXXXX (Provided by operator) Domain name: ktk. do SIP Account settings as follows • Right click on SIP Client display Screen > SIP Account Settings • Click on “Add” “Account” > Give user details.xx. After successful registration of your FMT number with IMS it can be used to make calls similar to landline in your area/SSA . No. After getting all the particulars. HOW TO USE 3. Display Name: xxxxxxxxxx (User choice) Username: +91802444XXXX (Registered Tel.xxx.
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