81804654 GSN PWS 9 9 Install Instructions Non Xerox

GSN PWS Release 9.9 Update Installation Instructions For Xerox Service Partners using Non-Xerox owned PC Who should install this software? • Xerox Service Partners using Non-Xerox owned PCs IMPORTANT! • Be sure your PWS is plugged into AC power. Do not perform this upgrade using battery power. • You must be present during this install. Your PWS will restart several times and you will need to login to Windows XP for the install to continue. • If the PC does not reboot after an installation and seems to have locked up, and you have not seen a message stating that the Master Installer has finished, please manually reboot the PC and Master Installer, if not finished, will continue to run until it is completed. • DO NOT run this installer while connected to the Internet, it will cause the install to take longer. • The GSN PWS Release 9.9 DVD will install the following major components:  Windows XP Service Pack 3 (SP3)  Internet Explorer 8.0 and security patches  GSN Release 9.9 Web Components 2  GSN PWS Release 9.9 Repair Utility  .NET Framework 2.0, 3.0, and 3.5 SP1  Windows Media Player 10  Adobe Reader 9.3 • These are the steps to follow when upgrading a PWS with Release 9.7 or 9.8 to 9.9.  1. Start your PWS and login to Windows XP.  2. Do not login to GSNLock.  3. Place the GSN PWS Release 9.9 Xerox Service Partners DVD (P/N 701P50578) in your CD/DVD drive. For assistance contact your local PWS Support Desk 1 March 23, 2010 Ver. 1.0 For assistance contact your local PWS Support Desk 2 March 23. click Browse. Navigate to your CD/DVD drive. (The label should display ‘Rel 9.  6.  10. 1) Agent\Dealer with Non-Xerox provided PC IMPORTANT! You must select the correct User Type. 1. The Update install will begin. click Cancel so that the install can continue.”  16. 4.0 .  9.  11. Select your User Type and click OK. When the Run window opens. Make sure that [-c-] is highlighted as the target drive. If a Dial-up Connection window opens at any time during the installer. The message ‘Extracting Files’ will be displayed followed by the message “Install running. Please read this carefully and make sure you understand it before clicking OK to continue. Choose Typical Install as your install type. The Master Installer will launch and the GSN PWS Release 9. Read it carefully and continue on. Highlight setup.  5. Your User Type determines which updates are downloaded to your PWS over the BUS. Click OK. The message informing you about the length of time required for SP3 will display.  12.  8.exe and click Open. Select Start > Run … from your desktop.9 Update install will begin.9 NonXerox’)  7.  14. A message explaining some known installer issues will appear. please wait…Installing Windows XP Service Pack 3 – This may take a while. You will see the message ‘Searching for Installed Applications. Please wait…’  13.  15. Click OK. 2010 Ver. NET Framework 2. Internet Explorer 8.  32. For assistance contact your local PWS Support Desk 3 March 23. Your upgrade to GSN PWS Release 9. NOTE: If you do not see this window then Master Installer did not finish properly.  24.9 Repair ver:1.0 .9 Update_09 is installed.  18. The Restore Proxy Settings dialog box is displayed. 1. or you’re not sure.0 is installed. Click Continue Now when it becomes active. Release 9. Your PC should reboot after installing XP SP3. GSN Release 9. The message ‘Master Install complete’ is displayed.  21.0 patches are installed. Log back in to continue the installer.  31.0 is installed.  26.  22.5 SP1 install will begin.0. Please re-start your PC and Master Installer should continue where it left off. Your PWS will reboot if necessary. If your PWS is not currently running Web Components 2.  19.0. 3. 3. Adobe Reader 9. Internet Explorer 8.  25. 17. Click OK.  30. restart your computer and the installer should continue on its own.3 is installed.9 is complete.  27. Log back in to continue the installer. Your PWS will reboot if necessary. The .  28. it will be installed now. 2010 Ver. The computer will restart. This may take several minutes. Log back into Windows XP. GSNLock Client is installed.  20.  23.  29. If it fails to do so. Please ride the BUS for any newer updates.