Rockwell Automation Support Center451893 Known Anomalies in FactoryTalk View SE 6.10 (CPR9 SR4) Access Level: Everyone Date Created: 08/01/2011 08:19 AM Last Updated: 03/12/2014 05:55 AM Known anomalies (from the release notes) FactoryTalk View Site Edition The topics below provide information about known anomalies at the time of release. For the latest information about the software platforms supported by FactoryTalk View SE, click this link to open AID 42682 (Rockwell Automation Software Product Compatibility Matrix) in the Rockwell Automation Knowledgebase. You can also open the FactoryTalk Services Platform help or the FactoryTalk Alarms and Events System Configuration Guide by clicking the Windows Start button, pointing to Rockwell Software, FactoryTalk Tools, and then clicking FactoryTalk help or FactoryTalk Alarms and Events System Configuration Guide. Applications To open a local application, the user must have read/write access Activation For a remote FactoryTalk View SE Client to obtain floating activations, the FactoryTalk Directory computer must have FactoryTalk View Administration Console or FactoryTalk View SE Client installed. (64595) Application Documenter If you use the Windows Aero color scheme when opening an application with the Application Documenter, the close button (X) in the topright corner does not work even though it appears enabled. (263566) If you try to open an application in Application Documenter right after restoring it, the Application Documenter will not detect the application. To resolve this, open the application in FactoryTalk View Studio first and then open it in the Application Documenter. (263130) Suppressed list alarm tag information is not displayed in the Application Documenter. (220170) Direct reference tags and HMI tags that are not in the home area are not displayed in the Application Documenter under the 'Tags used by Component' section of the documentation for a graphic. (264823) Application Manager Do not exceed 32 characters when creating a new application name Renaming or deleting applications when switching between applications or when FactoryTalk Alarms and Events is enabled Commands Using the AlarmLogRemark command with the \n placeholder AlarmLogRemark does not work after upgrading from RSView Supervisory Edition version 4.00 when specifying areas ControlLogix string tags Using ControlLogix string tags with a nonzero index Data logging to an ODBC data source A secondary path must be setup when using ODBC data logging Logging in to an Oracle database using ODBC with the Instantclient 10.2.x ODBC driver Creating tables for Float and String data logging to Microsoft SQL Server 2008 may fail. To resolve this issue, you should update to Microsoft SQL Server 2008 Service Pack 1, or later, and create the tables using the new instance. DeskLock hot key not disabled in Windows 7 Professional, Windows Vista or Windows 2008 operating system All Windows hot keys are disabled in the DeskLock utility except the Windows Logo + L combination, which still locks the Windows Desktop. This is found in the Windows Vista, Windows 7 Professional, and Windows 2008 operating systems. (66182) Diagnostics logging to a remote database FactoryTalk Diagnostics cannot log to a remote database using Microsoft Access. You can only log to a local database using Microsoft Access. (263208) Embedded variables Embedded variables do not support tag names or direct references that contain spaces. (2244) FactoryTalk Administration Console Using Backup and Restore on the same machine FactoryTalk Directory If you rename an HMI server while you are deploying an application, you may need to restart the computer in order to have the HMI tags show up in the Tag Browser. Global Objects Parameter Tag connections must be entered in order Circular references can be created when passing screen parameters into global object parameters Graphics Graphics objects will remain wireframed if the display client's network is disconnected and then reconnected. Close and reopen the display to remove wireframes. To avoid this problem. the alarm information in the duplicate folder is lost and the database is corrupted. (220758) HMI backup and restore utility When restoring an application.1 MER.3 to make 6. you may need to update your DCOM security settings If the server and client computers run on different operating systems. It is automatically installed with FactoryTalk View Site Edition and uninstalling it may cause your system to crash. if the macro file name contains spaces in the name. (220270) HMI server A remote HMI server cannot be created or opened if the FactoryTalk View SE Secure Web Site is enabled too soon When a network application with a redundant HMI server pair is deployed to another set of computers.0. Look for temp file names that are similar to " _1F4. When you do this. However. use Kepware version 5. you cannot specify a custom path using a network mapped drive. the button object in the FactoryTalk View Site Edition display will not work until you edit it and enclose the name in quotations (""). you will have to create an RSLinx Enterprise data server in the FactoryTalk View Site Edition application that provides the same topic names as the device shortcuts in the FactoryTalk View Machine Edition application. multistate or momentary buttons on graphic displays. set the startup type of the HMI server On active and On standby macros with spaces in their names will not run HMI project folder does not replicate to secondary HMI Server HMI Service Manager Server status may show services havestopped when they are still running HMI tag alarming HMI tag alarm synchronization after reconnecting the Secondary computer HMI tag alarm logging after reconnecting the Primary computer Heavy use of HMI tag alarm functions to animate objects in graphic displays. it doubles the amount of time to open the tag editor. open the KEPServerEnterprise Settings dialog box and clear the 'Use DCOM configuration utility settings' check box. can result in performance issues and possible failures in the alarming subsystem. Otherwise. To also view the nonHMI tags in your FactoryTalk system. (69472) When using the HMI Tag Alarm Log Setup utility.0 MER and 4. reinstall FactoryTalk View Site Edition again. (rather than to 100 Mb Full). To avoid this problem. (264221) If you configure NIC speed remotely. If you do this and then delete the original folder. To avoid this. (218770) The esignature button caption does not support unicode and will not correctly display language characters for Chinese. When using LINT tags. (281304_220580_261350) Importing CSV files You are recommended to close the running project while importing a tag CSV file containing large amounts of tags and alarms. (271868) Kepware Different Kepware versions are required for FactoryTalk View SE and ME. do not name the new folder by adding a suffix to the original folder name. the startup type is lost If an application can be accessed by nonFactoryTalk View SE clients. (270579) Installation If you do a custom installation of only the FactoryTalk View Studio Site Edition editors using the Selected Components install option. you may need to change the DCOM setting for the KEPware server. If FactoryTalk Alarms and Events is uninstalled.5 to make 5. the HMI tag cannot read the value. either make sure that you shut down the HMI server before rebooting the computer. (25821) The address of an HMI tag cannot be another HMI tag from a local or remote HMI server. The memory tags can then be used in graphic displays for object animation. For example. read the current language in VBA on startup and Invoke the appropriate string. If using a custom path. and objects using the HMI tag will be wire framed. (220248) LINT data types are not fully supported. the cancel button will not cancel the restore operation. If you cannot connect remotely to a Kepware data server. Japanese or Korean languages. you are opening multiple instances of the Tag Browser dialog. or delete the temp files that are stored under the Windows temp folder. values that are less than 53 bits are not displayed correctly or may appear wireframed on the display client. Uninstalling RSBizware or RSMACC Enterprise Online Condition Monitor Do not uninstall FactoryTalk Alarms and Events. (58006) . In this case. To resolve this. (220376) HMI tags When you duplicate a tag folder that contains tag alarm information. A critical developer error is logged but the error does not impact the FactoryTalk system. (28444__57442) When performing runtime edits on the tag database. we recommend that you configure NIC speed to the highest value possible. for FactoryTalk View ME 6. If the DCOM default setting is used then only the HMI tags will be accessible to the Kepware server. to Auto.(60482) Copying and pasting objects with default language strings Momentary or maintained push buttons can cause all tag values on a display to update Local copy of modified components is saved when network connection is lost Inconsistent behavior when using maintained. the esignature button will change languages only if the language switch occurs on the same display. it is recommended that alarm functions in a derived tags file be used to evaluate memory tags. into FactoryTalk View Site Edition. (220320) A critical error may appear in the FactoryTalk Diagnostics if you select a tag from the Tag Browser dialog. (261567) Machine Edition to Site Edition import If you import a FactoryTalk View Machine Edition application that is configured to use RSLinx Enterprise. you will need to wait a few minutes and the Server Busy Dialog box may pop up. right click the tag name. (265173) Language switching Making runtime changes to language switching may not show up on the FactoryTalk View SE Client When using language switching. you can use a network shared folder. you will not be able to create a new HMI server from an existing HMI project. large temp files can be created that may eventually cause you to run out of disk space. A FactoryTalk View Machine Edition macro push button is converted to a FactoryTalk View Site Edition button object during import.AAB". select 'Edit HMI Tag' and then select the Browse button for the address field. 04. Windows Vista or Windows Server 2008. (58468) If using Windows XP Service Pack 3 as a data server computer. some macros might not convert correctly and you could receive the error message 'Command or Macro <macro name> is unknown. the expression does not evaluate correctly. RSView32 When you import an RSView32 project into FactoryTalk View Site Edition.04 or later. and Write. Third party software When using UltraVNC. The failure occurs only when trying to copy from a remote server to a local one. the remote FactoryTalk View Studio does not display error messages that occur if there are problems with the tag. it may take more than 25 minutes. If you run your client file by selecting Start > Programs > Rockwell Software > FactoryTalk View > FactoryTalk View Site Edition Client > [client configuration (. (82509) VBA and the SE Client and Graphic object model Using tag parameters to pass a text string to a display's VBA code.cli) file] > Run. (264248) GDI objects cause memory leaks when running the Microsoft XP theme on Windows XP and Windows Vista. create a datalog model of HMI device tags and apply scaling to the tags. (27491) FactoryTalk View SE is not compatible with CheckPoint VPN software Trending When adding a pen at runtime to the pen list and then adding an expression. The change event for the TagGroup object has improved. with FactoryTalk View. Windows XP. this issue could occur more often on Windows 7. To resolve this. such as the tag name or device tag address is missing. you may have a port conflict. (80554) Error message when installing Windows Server 2003 HMI server fails to import remotely when running Windows Server 2003 R2 If using Windows Server 2003 R2 as a data server computer. a remote control software." The HMI tag failures could occur on any operating system but due to dynamic port range changes. (1409) Running and uninstalling RSView32 and FactoryTalk View Site Edition on the same machine Security To open the FactoryTalk View Runtime Security editor or the Runtime Secured Commands editor. you may not be able to access the destination folder. then the title bar will display the full client name. (48378) Historical trending does not work when adding direct tags from a datalog model and using expressions in the trend object.cli file. 2008) Server operating system. The work around is to add the pen and update the expression in edit mode. the SE client computers must run on Windows XP SP2 or later Windows 2003 Terminal Server When you edit HMI tags remotely using Windows 2003 Terminal Server.exe which will cause the server to run out of memory. If you do install it. it is considered to be an invalid address. Windows 7 Professional. (2495) Tag Import and Export wizard Remote tag import and export is not supported for this release. If an address that does not exist is referenced. ensure that your version of UltraVNC is earlier than 1. such as graphic displays. you might need to restart the application before the changes become visible in the Tag Browser. you will need to manually change the port. on the application. Port may be in use by another process. You must use the OPC setting 'RSLinx Remote OPC Server' in a network application when using direct references. Windows 7 Professional and Windows Vista. To avoid this problem. (262995) You will not be able to copy an HMI project on Windows Vista when trying to create a new HMI server. move the datalog files out of the HMI project folder by changing the logging path from Relative to Project Location to Absolute Path on the Paths tab of the Data Log Models editor. RSLinx Enterprise or RSLinx Classic servicestops without ServiceDisruption event generated. the title bar may not show the full client file name. When using version 1. do not install the 'Background Intelligent Transfer Service (BITS) Server Extension'. convert the macro manually by resaving the file in FactoryTalk View Studio. Windows Vista and Windows Server 2008 When exporting application files. which will cause valid SLC addresses to fail. (264554) If your system is experiencing HMI tag failures and wireframing. For more details. To work around this. (262746) The SE clients will not receive any data from the data servers when the HMI or OPC data servers are running on Windows XP and the SE clients are running on a Windows (2003. Read. Tag import and export only works on the computer on which the HMI server resides. In order to reduce replication time. change the theme to Classic. see Windows Help for Windows Server 2008 and Windows Vista. it will cause a memory leak in ServerFramework. List Children. or a value is specified that is out of range. This may be due to User Account Control (UAC) turned on in Windows Server 2008. Windows Server 2003 When you setup IIS (Internet Information Services) on a Windows Server 2003. (62571) Logging into FactoryTalk Directory sets the single signon for loggedin user SLC Controller addresses Addresses referenced in SLC controllers must exist in the SLC data table. One reason for this lengthy replication is large HMI applications that have datalog files. SE client computers must run on Windows XP Service Pack 3 If you try to run your client file by double clicking the . Check the event log for the message: "Unable to establish connection with Live Data using TCP/IP protocol. you need access to the Common/Create Children action. Configure Security. Remove the expression from the trend object. (219802) RSLinx Classic If you add or update topics in RSLinx Classic. (263163) The internal alarm bell does not sound when an HMI tag alarm is triggered on the FactoryTalk View Site Edition server computer if the server computer is running on Windows Server 2008. (24676) .' To remedy this. in addition to the Common actions. See AID 61064 in the Rockwell Automation Knowledgebase for additional information on how to do this.Replication When replicating large HMI applications (over 1 GB). This is because SE clients connect remotely to the RSLinx Classic data server. Windows Vista or Windows 7 Professional. a crash can occur when navigating in FactoryTalk View Studio or when an application is loading. . INCIDENTAL. INDIRECT.Product Tree for This Answer (expand/collapse) DISCLAIMER This knowledge base web site is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Safari 6 or newer." IN NO EVENT SHALL ROCKWELL BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT. CONSEQUENTIAL. TIMELINESS OR ACCURACY OF ANY OF THE DATA CONTAINED IN THIS WEB SITE AND MAY MAKE CHANGES THERETO AT ANY TIME IN ITS SOLE DISCRETION WITHOUT NOTICE. Accordingly. this disclaimer may not apply to you. which might affect your equipment. FURTHER. MERCHANTABILITY. Chrome 37. ROCKWELL AUTOMATION DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED IN RESPECT OF THE INFORMATION (INCLUDING SOFTWARE) PROVIDED HEREBY. Firefox 31. you should consult a qualified professional advisor. INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS "AS IS. EVEN IF ROCKWELL AUTOMATION HAVE BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES. LOSS PROFIT OR DAMAGE. AND NONINFRINGEMENT. This page is best viewed in Internet Explorer 10. Before making any decision or taking any action. the information in this web site is not intended to constitute application. design. Note that certain jurisdictions do not countenance the exclusion of implied warranties; thus. software or other professional engineering advice or services. ROCKWELL AUTOMATION DOES NOT WARRANT THE COMPLETENESS.
Report "451893 Known Anomalies in FactoryTalk View SE 6"