Wire Color Key Tub water levelWiring Diagram GEA2/Dryer Connector XX-YY Water Valve Assembly 7450 pressure sensor WARNING Mode Shifter Motor Mode Shifter Switch 1 3 XX:Wire color J702 YY:Wire gauge HOT B-20 B-20 Frequency ---------------------------------------------------- C-20 1 Inches of Water Electrical Shock Hazard N-22 O-22 T-22 Thermistor Thermistor Lid Lock Asm W:White C:Brown W-20 N-20 Hz Tub 1 Locked COLD C-20 Pressure B:Black R:Red Pumped out tub 45.2 R-20 R-20 Sensor 12k Disconnect power before servicing by B-20 S:Grey P:Pink B-20 W-20 R-22 V-22 Y-22 O-22 T-22 C-22 N-22 N:Blue V:Purple Fab Soft N-20 1'' in basket 44.2 1 Unlocked User Interface Board Y:Yellow O:Orange W-20 3'' in basket 43.3 unplugging the machine or disconnecting the 1 8 A-20 A-20 G:Green A:Aqua J101 circuit breaker. O-22 V-22 R-22 Y-20 6'' in basket 42 R-20 R-20 B-20 B-20 GY:Green with Yellow 1 W-20 Lid Switch 6 4 9'' in basket 40.7 1 (XX w/H) – Denotes alternate wire gauge in Replace all parts and panels before operating. 3 1 12'' in basket 39.4 1 models equipped with heaters Failure to do so can result in injury or death. W-20 G-20 C-20 B-20 N-20 O-20 R-20 G-20 S-20 W-20 Water Valve Assembly 82XX-84XX Bulk Tank Thermistor Resistance Table (these values are read from the leads while disconnected J702 Sensors 86XX from the control PCB) This machine must be electrically grounded through the grounding lead HOT B-20 B-20 W-20 C-20 1 Temp in the 3-prong power cord. The cord must be plugged into a properly Bulk W-20 Temp (degF) Resistance R-20 C-20 B-20 R-18 N-18 N-20 O-22 G-20 G-20 R-22 R-22 C-22 S-20 V-22 N-20 V-22 Y-22 Y-18 installed and grounded appliance outlet. If local codes require an A-20 A-20 Bulk COLD C-20 Y-20 Softener Detergent (degC) Pressure 1 61 1 1 1 W-20 V-20 Sensor 2 Pressure Sensor 1 10 50 22166 additional ground connection, use an 18-gauge or larger wire to connect 13 1 9 1 J603 the washer cabinet to an established ground. In all cases, the grounding 7.5V MOTOR_+ LID_UNLK LID_CLSD +- 12V MOTOR_- SW_COM ISO_GND GEA_UI LK LOCK J501 Bulk Dispense Tanks 1 4 Fab Soft N-20 1 1 15.5 60 17407 J502 J204 method must comply with all local codes and ordinances. N-22 C-22 J1203 PH1 PH2 PH3 B-20 O-22 B-20 W-20 21 70 13840 Y-22 V-22 R-22 B-20 O-20 O-20 J702 J407 Motor_Temp O-20 R-20 R-20 Bleach Y-20 1 Valve 1 ON V+ R-20 27 80 10780 Sense 1 W-20 Valve 2 ON Y-20 Y-20 32 90 8878 237D1492G003 Sense 2 Valve 3 ON Y-20 N-20 N-20 Det Cup V-20 Valve 4 ON Sense 3 N-20 C-20 C-20 J101 Valve 5 ON V- C-20 W-20 38 100 7040 Valve 6 ON 6 4 J1001 W-20 43 110 5610 IMC/Inverter Board W-20 3 1 N-20 Y-20 O-20 R-20 C-20 B-20 1 49 120 4700 54 130 3900 PUB NO. 31-16852-2 1 O-20 Motor_Temp 66 150 2620 V- V+ Sense 3 Sense 2 Sense 1 C-22 N-22 O-22 R-22 V-22 Y-22 Water Valve Assembly 86XX W-18 J702 77 170 1840 All white HOT B-20 B-20 9 1 J502 R-18 1 conductors PH3 C-20 C-18 W-20 are line N-20 3 6 Heater Resistance Table J701 6 4 neutral PH2 N-18 COLD C-20 Y-20 V-20 Bulk tank pressure (these values are read from the leads while disconnected W-20 1 4 J803 J101 PH1 W-20 R-20 from the control PCB) Y-18 3 1 3 1 Y-18 Bleach N-20 sensors AC Input Inches Frequency Component Resistance W-18 (16 w/H) W-20 B-18 (16 w/H) GY-18 Drain Pump Motor Main Motor Det Cup Y-20 of Fluid Hz Y-18 1 GY-18 GY-18 Water Valve coil 1000 W-20 0 1380 W-16 B-16 Mode shier motor 3800 GY-16 SUBWASHER Bulk FS V-20 W-18 PLATFORM J101 2 1362 2 TOP W-20 Drain Pump 16.5 W-18 COVER B-18 (16 w/H) 6 1331 W-18 (16 w/H) LINE B-18 (16 w/H) W-18 (16 w/H) Bulk Det R-20 6 4 Recirculaon pump 30.5 W-20 FILTER W-18 (16 w/H) W-20 9.5 1269 B-18 (16 w/H) GY-18 GY-18 (16 w/H) 1 W-20 3 1 Heater 12 GY-18 20 1220 Motor (phase to phase) 17 Recirculation Pump Tub Light 83XX and W-18 8XXX and Higher Higher Heater Circuit 84XX to 86XX (attached at Y-20 W-18 Thermal thermistor) Thermofuse Thermofuse cut off at W-16 B-16 Heater B-16 W-18 250F Recirc Pump Y-20 W-16 C-20 C-18 2 J501 1 J204 HTR Sheath 3 1 J803 13 5 4 1 C-20 W-18 1 + - Fault Code (Hex) Name Description Repair Action Fault Code (Hex) Name Description Repair Action Fault Code (Hex) Name Description Repair Action 1 UI EEPROM Board software not • Clear the error code using Service Mode test T25. F +HDWHU:DWHU/HYHO Check for water in tub • With water in tub, check continuity between the heater sheath and thermistor case from IMC. 66 Lid Lock Will not lock or unlock • Check lid switch continuity at IMC. operating correctly • Verify model ID # using Service Mode test T01. If correct go to next step. If incorrect, set the by continuity between • If no continuity, check harness and connections at IMC, thermistor and heater. or is locked while lid is • Check continuity of lid lock position. Opened or Closed. correct Model ID #. Power cycle and verify model ID# heater and thermistor • If continuity is present, replace IMC (Inverter Machine Control). opened. • Check operation of lid lock. Plunger should slide freely in and out. • Power cycle and check error does not return. • Check lid lock wiring harness from IMC (Inverter Machine Control) to lock assembly. • If error comes back, replace UI (User Interface PCB). 10 Slow Fill Not enough water • Check house water supply and proper water pressure. ,IOLGORFN2.UHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO ,IHUURUSHUVLVWVUHSODFH8VHU,QWHUIDFH3&% 5 Bulk Dispense Detergent Not dispensing properly (QWHUVHUYLFHPRGH$FWXDWHEXONGLVSHQVHYDOYHVWRFKHFNZDWHUÀRZDQGGLVSHQVHRSHUDWLRQ • Check for kinked hoses. 68 Pressure Sensor Error Pressure Sensor Out of &KHFNIUHTXHQF\ +] XVLQJPXOWLPHWHU9DOLGDWHWKHIUHTXHQF\PDWFKHVWDEOHLQPLQLPDQXDO and Fabric Softener ,IQRGHWHUJHQWRUVRIWHQHUÀRZFKHFNIRUEORFNHGRUNLQNHGEXONGLVSHQVHKRVH • Check hose and water valve screens. Make sure they are not clogged. Range ,IIUHTXHQF\LVQRWFRUUHFWFKHFNZLULQJKDUQHVVDQGSUHVVXUHVHQVRU ,IQRÀRZFKHFNIRUIUHTXHQF\ +] FKDQJHDW,0&,IIUHTXHQF\FKDQJHVUHSODFH,0& &KHFNWKHOLGVZLWFKFRQWLQXLW\7KHZDVKHUZLOOQRW¿OOZLWKWKHOLGVZLWFKRSHQ ,IIUHTXHQF\LVFRUUHFWEXWHUURUSHUVLVWVUHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO ,IQRIUHTXHQF\FKDQJHUHSODFHDSSURSULDWHEXONWDQNSUHVVXUHVHQVRU &KHFNUHVLVWDQFHRIWKHZDWHUYDOYHFRLO .RKPV 6A, 6B Thermistor Error Thermistor open or short &KHFNWKHUPLVWRUUHVLVWDQFH9DOLGDWHWKHUHVLVWDQFHPDWFKHVWKHWDEOHLQPLQLPDQXDO ,IQRZDWHUÀRZFKHFNUHVLVWDQFHRIWKHZDWHUYDOYHFRLO .RKPV DW,0&FRQQHFWRU • Check for 120VAC to the water valve • Check wiring harness and connections. • If no resistance (open), check wiring harness and appropriate water valve coil. • If proper voltage and resistance, replace water valve assembly. • Replace thermistor. ,IUHVLVWDQFHFKHFNV2.FKHFNIRU9$&DW,0&FRQQHFWRU • Check pressure sensor and pressure sensor hose • If no voltage, replace IMC (Inverter Machine Control). If voltage, replace water valve. . 72 Inverter Spin IMC detected spin speeds • Attempt to operate a Drain and Spin cycle. ,IVWLOOQRZDWHUÀRZUHSODFH8,ERDUG 8VHU,QWHUIDFH3&% Redundancy with either lid unlocked • If error clears itself and unit operates normally, then there is no issue. 11 +HDWHU Not reaching target • Check resistance of heater (approximately 12 ohms). or open • If error persists replace IMC (Inverter Machine Control).. 6 Bulk Dispense Detergent Not dispensing properly • Follow same actions as in Fault Code #5 temperature &KHFNUHVLVWDQFHRIWKHUPLVWRU DSSUR[LPDWHO\.RKPVDW) and Fabric Softener • Replace heater and/or thermistor if necessary. 75 Lid Lock Will not lock or unlock • Check lid switch continuity at IMC. (QHUJL]HWKHKHDWHULQ6HUYLFH0RGHDQGFKHFNIRU9$&DPSV or is locked while lid is • Check continuity of lid lock position. Opened or Closed. 7 Stuck Button Buttons not operating • Check buttons and adjust. opened • Check operation of lid lock. Plunger should slide freely in and out. 237D1492G003 when pressed. • Loosen screws on backsplash and or UI board (User Interface PCB). ,IQRYROWDJHDQGZLULQJKDUQHVVLV2.UHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO • Check lid lock wiring harness from IMC (Inverter Machine Control) to lock assembly. • Replace backsplash. 12 IMC (Inverter Machine No operation • Reset control boards by unplugging the washer for 30 seconds. ,IOLGORFN2.UHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO ,IHUURUSHUVLVWVUHSODFH8VHU,QWHUIDFH3&% • Replace UI (User Interface PCB). Control) Communication • Check wiring harness connections between the IMC and UI boards. Timeout • If still no operation, replace IMC (Inverter Machine Control). 76 Detergent Bulk Sensor not reading &KHFNIUHTXHQF\ +] XVLQJPXOWLPHWHU9DOLGDWHIUHTXHQF\PDWFKHVWDEOHLQWKHPLQLPDQXDO 8 Pressure Sensor 1RW¿OOLQJDVGHVLJQHG &KHFNIUHTXHQF\ +] XVLQJPXOWLPHWHU9DOLGDWHWKHIUHTXHQF\PDWFKHVWDEOHLQPLQLPDQXDO Dispenser Sensor correctly ,IIUHTXHQF\LVFRUUHFWUHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO 237D1492G003 ,IIUHTXHQF\LVQRWFRUUHFWFKHFNZLULQJKDUQHVVDQGSUHVVXUHVHQVRU ,IIUHTXHQF\LVLQFRUUHFWUHSODFHEXONWDQNSUHVVXUHVHQVRU ,IIUHTXHQF\LVFRUUHFWEXWHUURUSHUVLVWVUHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO 16 Mode Shifter Mode shifter not • Using an ohm meter, check to ensure mode shifter switch is in the open position. engaged to spin &KHFNUHVLVWDQFHRIPRGHVKLIWHUPRWRU DSSUR[LPDWHO\.RKPV 77 Softener Bulk Dispenser Sensor not reading &KHFNIUHTXHQF\ +] XVLQJPXOWLPHWHU9DOLGDWHIUHTXHQF\PDWFKHVWDEOHLQWKHPLQLPDQXDO 9 Lid Lock :LOOQRWORFNRUXQORFN • Check lid switch continuity at IMC. • Check for 120VAC to the mode shifter motor at the IMC. Sensor correctly ,IIUHTXHQF\LVFRUUHFWUHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO or is locked while lid is • Check continuity of lid lock position. Opened or Closed. • If voltage is not present at the IMC, replace the IMC (Inverter Machine Control). ,IIUHTXHQF\LVLQFRUUHFWUHSODFHEXONWDQNSUHVVXUHVHQVRU opened • Check operation of lid lock. Plunger should slide freely in and out. • Check mode shifter coupler for damage and the ability to slide in and out freely. C9, CA, CC, CD, CE, IMC (Inverter Machine IMC (Inverter Machine • Reset IMC by unplugging washer from 30 seconds. Attempt to operate a Drain and Spin cycle. • Check lid lock wiring harness from IMC to lock assembly. • Replace mode shifter assembly if necessary. CF, D5, DD, DE, DF Control) Fault Control) Fault • Enter Service Mode and check that error has cleared. ,IOLGORFN2.UHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO ,IHUURUSHUVLVWVUHSODFH8VHU,QWHUIDFH3&% • If error persists, or unit does not spin, replace IMC (Inverter Machine Control). A No Fill 8QLWQRW¿OOLQJZLWKZDWHU &RQ¿UPKRXVHZDWHUVXSSO\LVRQDQGKDVSURSHUZDWHUSUHVVXUH 17 Mode Shifter Mode shifter not • Using an ohm meter, check to ensure mode shifter switch is in the closed position. CB DC Bus Brownout DC bus voltage too low • Check AC line voltage is correct. properly • Check for kinked hoses. engaged to agitate &KHFNUHVLVWDQFHRIPRGHVKLIWHUPRWRU DSSUR[LPDWHO\.RKPV • Reset IMC by unplugging washer from 30 seconds. Attempt to operate a Drain and Spin cycle. • Check hose screens. Make sure they are not clogged. • Check for 120VAC to the mode shifter motor at the IMC. • Enter Service Mode and check that error has cleared. &KHFNWKHOLGVZLWFKFRQWLQXLW\7KHZDVKHUZLOOQRW¿OOZLWKWKHOLGVZLWFKRSHQ • If voltage is not present at the IMC, replace the IMC (Inverter Machine Control). • If error persists, or unit does not spin, replace IMC (Inverter Machine Control). • Check pressure sensor and pressure sensor hose. • Check mode shifter coupler for damage and the ability to slide in and out freely. CB '&%XV+LJK DC bus voltage too high • Check AC line voltage is correct. &KHFNUHVLVWDQFHRIWKHZDWHUYDOYHFRLO .RKPV • Replace mode shifter assembly if necessary. • Reset IMC by unplugging washer from 30 seconds. Attempt to operate a Drain and Spin cycle. • Check for 120VAC to the water valve. • Enter Service Mode and check that error has cleared. • If proper voltage and resistance, replace water valve assembly. 18 Mode Shifter Mode shifter taking too • Using an ohm meter, check to ensure mode shifter switch is in the open or closed position. • If error persists, or unit does not spin, replace IMC (Inverter Machine Control). B Drain Pump Water remaining in • Check installation instructions for proper standpipe height. long to engage &KHFNUHVLVWDQFHRIPRGHVKLIWHUPRWRU DSSUR[LPDWHO\.RKPV CC Motor Temp high Motor Temp high • Check that motor has no signs of over temperature. basket &KHFNSUHVVXUHVHQVRUIUHTXHQF\ +] DQGSUHVVXUHVHQVRUKRVH • Check for 120VAC to the mode shifter motor at the IMC. • Reset IMC by unplugging washer from 30 seconds. Attempt to operate a Drain and Spin cycle. • Check resistance of the pump (16.5 ohms) from the UI (User Interface PCB). • If voltage is not present at the IMC, replace the IMC (Inverter Machine Control). • Enter Service Mode and check that error has cleared. • If open circuit, check wiring harness to the pump and pump motor. • Check mode shifter coupler for damage and the ability to slide in and out freely. • If error persists, or unit does not spin, replace IMC (Inverter Machine Control). • Check for 120VAC to the drain pump. • Replace mode shifter assembly if necessary. • If voltage is present and pump does not operate, replace pump. D2 Locked Rotor Locked Rotor • Check the motor and basket is free to spin. • If voltage is not present, replace IMC (Interface Machine Control). • Reset IMC by unplugging washer from 30 seconds. Attempt to operate a Drain and Spin cycle. 19 Flood Protection Flood level detected &KHFNZDWHUYDOYHLVQRW¿OOLQJZDVKHUWXELQWKHRȺSRVLWLRQ • Enter Service Mode and check that error has cleared. D IMC (Inverter Machine No operation • Reset control boards by unplugging the washer for 30 seconds. • If water valve is leaking, replace water valve assembly. • Check harness and motor connections Control) Communication • Check wiring harness connections between the IMC and UI boards. &KHFNSUHVVXUHVHQVRUIUHTXHQF\ +] 9DOLGDWHWKHIUHTXHQF\PDWFKHVWDEOHLQPLQLPDQXDO • If error persists, or unit does not spin, replace IMC (Inverter Machine Control). Timeout • If still no operation, replace IMC (Inverter Machine Control). ,IIUHTXHQF\LVQRWFRUUHFWFKHFNZLULQJKDUQHVVSUHVVXUHVHQVRUDQGSUHVVXUHVHQVRUKRVH ,IIUHTXHQF\LVFRUUHFWEXWHUURUSHUVLVWVUHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO D3 +DOO6HQVRU)DXOW Issue with pulses from • Reset IMC by unplugging washer from 30 seconds. Attempt to operate a Drain and Spin cycle. E Lid Lock :LOOQRWORFNRUXQORFN • Check lid switch continuity at IMC. hall sensor. • Enter Service Mode and check that error has cleared. or is locked while lid is • Check continuity of lid lock position. Opened or Closed. 65 Lid Lock Will not lock or unlock • Check lid switch continuity at IMC. • If error persists or unit does not spin, check hall sensor harness and module. opened • Check operation of lid lock. Plunger should slide freely in and out. or is locked while lid is • Check continuity of lid lock position. Opened or Closed. ,IKDOOVHQVRUDQGKDUQHVVFKHFN2.UHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO • Check lid lock wiring harness from IMC (Inverter Machine Control) to lock assembly. opened • Check operation of lid lock. Plunger should slide freely in and out. ,IOLGORFN2.UHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO ,IHUURUSHUVLVWVUHSODFH8VHU,QWHUIDFH3&% • Check lid lock wiring harness from IMC (Inverter Machine Control) to lock assembly. ,IOLGORFN2.UHSODFH,0& ,QYHUWHU0DFKLQH&RQWURO ,IHUURUSHUVLVWVUHSODFH8VHU,QWHUIDFH3&% 5. Remove six screws from back cover and disconnect harness connectors DVUHTXLUHG 4. Use a putty knife to disengage the cover from two clips mounted to the 7 To Remove Spin Basket: Field Service Mode Test 14 – Spin WARNING IURQWÀDQJHRIWKHDSURQ2QFHWKHFRYHULVGLVHQJDJHGIURPWKHDSURQ lift the front of the cover up and remove the clamps to disconnect the two 1. Repeat steps 1 , 2 , 3 , 4 , 5 and 6 . To enter into Field Service Mode, press and hold the Start pad while rotating the Cycle Selection knob 180 degrees (8 clicks) and then release • When the Start pad is pressed the SSD will display “Sµ. • The test will not begin until the lid is closed. When the lid is closed the lid will bulk dispenser hoses at the back of the washer. 2. Pry up the impeller cover from the bottom of the basket and remove the the Start pad. The Cycle Selection knob is now used to control the test lock. Cover Disconnect two shaft screw (standard thread). VHOHFWLRQPHQX7KHVHJPHQWGLVSOD\ZLOOVKRZWKHWHVWQXPEHUDFFRUGLQJ Electrical Shock Hazard shown bulk dispenser 3. Remove impeller and the hub nut (reverse thread). to the knob position (01 is Test 1). Rotate the knob to select the desired test • After the lid is locked, if a shift is necessary, the unit will shift to spin. When the shift is complete the unit will start spinning at a slow speed (15 RPM). Disconnect power before servicing by raised hoses at back and press Start to begin test. of washer • If the lid is opened during spin the spin will stop and will resume when the lid is unplugging the machine or disconnecting the To stop the test and/or choose the next test, turn the knob. closed. To exit Field Service Mode, press the Power pad or power down the unit. circuit breaker. The control will also exit Field Service Mode after 30 minutes. Test 15 – Drain Pump Check Replace all parts and panels before operating. • When the Start pad is pressed the SSD will display “P1µ. • The drain pump will turn on until the test is ended. Failure to do so can result in injury or death. 2 To Remove Pressure Sensor from Bracket: Test No. Test Function Test 16 – Recirculation Pump Check 00 LED and Lid Check (This feature is optional and will give an invalid beep if the test is selected and 1. Remove control panel using step 1 . This machine must be electrically grounded through the grounding lead 01 Model ID Number the feature is not available.) 2. Compress the locking tab holding sensor in its housing. Bulk in the 3-prong power cord. The cord must be plugged into a properly 02 UI Software Version • When the Start pad is pressed the SSD will display “P2µ. Dispenser 4. Remove the tub cover by lifting the 12 snap locks from the tub. installed and grounded appliance outlet. If local codes require an 03 +RVHV +RW:DWHU9DOYH&KHFN • The recirculation pump will turn on until the test is ended. additional ground connection, use an 18-gauge or larger wire to connect 5. Slide basket out of tub. Locking Tab 04 XML Version Test 17 – Heater Check the washer cabinet to an established ground. In all cases, the grounding Snap Locks method must comply with all local codes and ordinances. 05 Cold Water Valve Check (This feature is optional and will give an invalid beep if the test is selected and Front (x 12) 06 MC Software Version the feature is not available.) IMPORTANT SAFETY NOTICE 5. Now the cover can be removed. 07 'HWHUJHQW)ORZ7KURXJK7HVW • When the Start pad is pressed the SSD will display the temperature of the tub 7+,6,1)250$7,21,6,17(1'(')2586(%<,1',9,'8$/63266(66,1* 08 Inverter Software Version in °F. $'(48$7(%$&.*5281'62)(/(&75,&$/(/(&7521,&$1'0(&+$1,&$/ 5 To Remove Hinges: 09 )DEULF6RIWHQHU)ORZ7KURXJK7HVW (;3(5,(1&($1<$77(037725(3$,5$0$-25$33/,$1&(0$<5(68/7 Temperature of Tub Shown on Display 1. Repeat steps 1 , 2 , 3 and 4 . 10 %OHDFK)ORZ7KURXJK7HVW ,1 3(5621$/ ,1-85< $1' 3523(57< '$0$*( 7+( 0$18)$&785(5 Front 256(//(5&$1127%(5(63216,%/()257+(,17(535(7$7,212)7+,6 &XWWKH]LSWLHKROGLQJWKHKRVHWRWKHKLQJH 11 Bulk Detergent Test 123 °F "12", "3F" ,1)250$7,21125&$1,7$6680($1</,$%,/,7<,1&211(&7,21:,7+ 8 To Replace the Tub: 12 Bulk Fabric Softener Test 45 °F "04", "5F" ITS USE. 13 Agitate 1. Remove all wiring and electrical components from the bottom of the tub. • $530VSLQZLOOEHVWDUWHGGXULQJWKHKHDWHUWHVWWRSUHYHQW´KRWVSRWVµRQ 2. The main shaft and tub seal assembly will also need to be replaced to 14 Spin the basket caused by the heater. IMPORTANT - RECONNECT ALL GROUNDED DEVICES Lid insure a good tub seal. See step 11 . 15 Drain Pump Check • At any time during the test if the water level is below the lower pressure level, +LQJH 16 Recirculation Pump Check ,)*5281',1*:,5(66&5(:6675$36&/,36187625:$6+(5686(' 9 To Remove the Motor: the hot water valve will turn on until the water reaches the lower pressure 72&203/(7($3$7+72*5281'$5(5(029(')256(59,&(7+(<0867 17 +HDWHU&KHFN level. %(5(7851('727+(,525,*,1$/326,7,21$1'3523(5/<)$67(1(' 3. Disconnect the sensor connector and air hose. 1. Move washer forward and tilt backward, allowing access to the bottom of 18 Continuity Check • If the water level is above the lower pressure level and the reported speed of +RVH the tub. 19 Lid Lock Check the inverter is greater than 10 RPM the heater will turn on and stay on until the 3 To Remove Lid: 2. Remove the rotor bolt and rotor. test is ended. 20 Washer Communication Test WATER LEVEL SWITCH 1. Remove backsplash and pressure sensor using steps 1 and 2 . =LS7LH 21 UI Critical SW Version Check • If the water level falls below the lower pressure level or the reported speed of %()25( ',6&211(&7,1* +26( )520 :$7(5 /(9(/ 6:,7&+ %( 685( 2. Remove backsplash from unit completely by disconnecting harnesses. 22 MC Critical SW Version Check the inverter is below 10 RPM the heater will turn off. :$7(5/(9(/,10$&+,1(,6%(/2:%277202):$6+%$6.(7$)7(5 3. Remove backsplash bottom (remove 2 screws and slide out the back). 3. Remove 4 screws on each hinge and pull out the bottom. Test 18 – Continuity Check 23 Inverter Critical SW Version Check 5(&211(&7,1*+26(3870$&+,1(,163,1)25$7/($6721(0,187( %()25(&+(&.,1*23(5$7,212)6:,7&+ Remove 24 Error Codes (This feature is optional and will give an invalid beep if the test is selected and Screws 25 Clear Error Codes the feature is not available. Models without a heater do not have the continuity check.) 26 Clear EEPPROM To Remove Control Panel: • When the Start pad is pressed the SSD will display the following: Screws Screws If continuity is sensed (sensor value is < / 9 ´µ 1. Open lid and remove the two hinge covers by pushing in on the side 3. Disconnect all electrical plugs to the motor. Test 00 – Lid and LED Check If continuity is NOTVHQVHG VHQVRUYDOXHLV!9 ´µ locking tab. 4. Remove the three motor stator screws and remove stator. • When the Start pad is pressed, all LEDs and displays will be lit (should display ´ µ Test 19 – Lid Lock 10 To Remove the Mode Shifter: • When the lid is raised, all LED and displays will begin blinking indicating that the • When the StartSDGLVSUHVVHGWKHOLGZLOOORFNDQGWKH66'ZLOOGLVSOD\´/&µ NOTE:$OOPRGHOVZLOOKDYHDWOHDVW]LSWLHRQWKHOHIWKLQJHDQGEXON 1. Remove the motor using step 9 . lid switch is reading open. • Pressing the StartSDGDJDLQZLOOXQORFNWKHOLGDQGWKH66'ZLOOGLVSOD\´8/µ Lid Test 03 – Hot Water Valve Check GLVSHQVHPRGHOVZLOOKDYHDQDGGLWLRQDO]LSWLHRQWKHULJKW 2. Remove three T20 screws holding the mode shifter and disconnect mode • The lid will also unlock when the test is exited. shift wire. • When the Start pad is pressed, the hot water valve will open and the SSD will Test 20 – Dryer Communication Test 1 GLVSOD\DQ´+µ. 6 To Remove Tub and Basket Assembly: 3. Remove the mode shifter. • When the StartSDGLVSUHVVHGWKH66'ZLOOGLVSOD\´µIRURQHVHFRQG,IWKH Left Side Right Side Test 05 – Cold Water Valve Check units are connected properly, able to communicate, and a version number 1. Repeat steps 1 , 2 , 3 and 4 . 11 To Remove the Shaft: • When the Start pad is pressed, the cold water valve will open and the SSD is found, the display will show the major and then minor software version Backsplash 2. Move the washer out so as to access the rear panel. ZLOOGLVSOD\D´&µ 1. Complete the spin basket removal procedure to the point of turning the tub number of the Dryer UI. Locking Bottom • At any time during Service Mode, if the water level reaches the lower Left Side Right Side 3. Remove the rear panel. DQGEDVNHWDVVHPEO\XSVLGHGRZQ • If the version number is not found (for whatever reason) the washer control will Tabs pressure sensor levels, the Extra Light LED will come on. When the water 4. Open the lid, slide it to the left (right hinge shaft will disengage), then slide 4. Remove drain hose from tub. NOTE: Use a pan to catch excess water. give an invalid beep and return to the Test Selection Menu. 2. Close Lid and remove the two screws that secure the backsplash to the 2. Remove the shaft assembly by removing four inner circle bolts and eight outer reaches the upper level, the Extra Light and Light LED lights come on. the lid to the right (to disengage left hinge shaft). washer. 5. Remove the 16 screws holding the two front and two rear rod supports to circle bolts. 7KHFRQWUROZLOOUHSHDWWKHPDMRU²PLQRUGLVSOD\VHTXHQFHXQWLOWKHXVHUH[LWV Test 07 – Detergent Flow-Through Test the apron. NOTE: 5XEEHUPDOOHWPD\EHUHTXLUHGWRRYHUFRPHWXEVHDO the test. (This feature is optional and will give an invalid beep if the test is selected and the feature is not available.) Test 24 –Error Codes +LQJH • When the Start pad is pressed, the detergent valve will turn on for 2 • When the StartSDGLVSUHVVHGWKH66'ZLOOGLVSOD\WKHILUVWIDXOWFRGHLQD+(; Shafts VHFRQGVRȺIRUVHFRQGVDQGUHSHDW format. • 7KH66'ZLOOGLVSOD\´&µ • Each press of the Start pad will advance to the next fault in the list. Test 09 – Fabric Softener Flow-Through Test • Faults will only be displayed if they have occurred at least once. Lid (This feature is optional and will give an invalid beep if the test is selected Test 25 – Clear Error Codes and the feature is not available.) • When the StartSDGLVSUHVVHGWKH66'ZLOOGLVSOD\´(Uµ • When the Start pad is pressed, the fabric softener valve will turn on for 2 • Pressing and holding the Start pad for 3 seconds will clear all fault codes and sound a VHFRQGVWXUQRȺIRUVHFRQGVDQGUHSHDW YDOLGWRQHDQGXSGDWHWKHGLVSOD\WR´µ Rear Brace (x 2) • 7KH66'ZLOOGLVSOD\´&µ • On press and hold of the Start pad for 3 seconds the fault log will be cleared. NOTE: :KHQUHLQVWDOOLQJWKHOLGPDNHVXUHWRFHQWHUWKHOLGEHWZHHQWKH Test 10 – Bleach Flow-Through Test Remove two hinges and install the backplash bottom to help align the lid before Test 26 – Clear EEPROM Front Brace (x 2) (This feature is optional and will give an invalid beep if the test is selected Screws attempting to close the lid. If the lid is not aligned and shut, it can hit the top • When the StartSDGLVSUHVVHGWKH66'ZLOOGLVSOD\´((µ Left Side Right Side and the feature is not available.) cover and chip the enamel. 12 To Remove the Bulk Dispensers: • Next, pressing and holding the Start pad for 3 seconds will clear all EEPROM • When the Start pad is pressed, the bleach valve will turn on for 2 seconds, /LIWUHDUWXEEUDFNHWXSRȺDSURQUHPRYHURGDQGVSULQJIURPWXEDQG 1. Move washer forward and tilt backward allowing access to the bottom of (including any fault codes), restore to default settings, and sound a valid tone 3. Push backsplash back while rotating top of backsplash away from you to washer. RȺIRUVHFRQGVDQGUHSHDW disengage the rear cover from the two retention clips. 4 To Remove Top Cover and Lid Assembly: VHWWXERQÀRRU • 7KH66'ZLOOGLVSOD\´&µ DQGXSGDWHWKHGLVSOD\WR´µ /LIWEXONWDQNRȺDSURQOLSDQGSXOORXWWDQNDWDQDQJOH 7. Remove front rod supports and tilt the tub back and out of the washer 1. Repeat steps 1 and 2 . and lay assembly on its side. Test 11 – Bulk Detergent Test 2. Remove wire clips from heat sink, water valve connectors, lid lock cable (This feature is optional and will give an invalid beep if the test is selected Tests 01, 02, 04, 06, 08, 21, 22 & 23 – Various Version Checks connector and tub light connector from control board. (Tub Light is and the feature is not available.) • When the Start pad is pressed, the SSD will display the major and then minor optional. Not on all models.) • When the Start pad is pressed, the bulk detergent valve will turn on for 2 digit of the version number. 5HPRYHWKHKRVHFODPSDWWKHEXONWDQN3OXJWDQNÀDQJHKROHWRSUHYHQW VHFRQGVRȺIRUVHFRQGVDQGUHSHDW 3. Remove two screws at the rear of the cover that secure the cover to rear spillage. • 7KH´([WUD+HDY\µSoil Level LED will be lit when the SSD is displaying the Major rod support and ground screw connecting wire to top cover. • 7KH66'ZLOOGLVSOD\´&µ version digit. 13 To Remove the Hall (Speed) Sensor: Screws Test 12 – Bulk Fabric Softener Test • 7KH´+HDY\µSoil Level LED will be lit when the SSD is displaying the Minor 1. Tilt the washer backward and remove the rotor screw and rotor. (This feature is optional and will give an invalid beep if the test is selected version digit. Top View Ground Screw 8VHDWKLQEODGHWRROWRGLVHQJDJHWKHWZRRXWERDUGWDEVIURPWKHVWDWRU and the feature is not available.) Tabs • When the Start pad is pressed, the bulk fabric softener valve will open and Acronyms: Valves WKH66'ZLOOGLVSOD\´&µ Remove • UI – User Interface. Test 13 – Agitate • MC – Machine Control. Left Side Screws Right Side • When the Start pad is pressed, the SSD will display “Aµ. • SSD – Seven Segment Display. +HDW Control +RXVLQJ • The test will not begin until the lid is closed. When the lid is closed, the lid will • +(;²+H[DGHFLPDO LH )) Sink (Removed lying lock. 4. Rotate backsplash towards you and lay on face. NOTE: Be careful of on its face.) 5RWDWHWKH+DOO 6SHHG VHQVRURȺ Tab Slot the third locking tab slot. • After the lid is locked, if a shift is necessary, the unit will shift to agitate. When wires when separating. the shift is complete, the unit will start agitating. Front NOTE: Be careful not to damage hoses and wiring on apron support. 31-16852-2*(
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