2012-2013 HMI Resume Book

University of Missouri2012-2013 Graduates Master of Health Administration Master of Science, Health Informatics Department of Health Management and Informatics www.hmi.missouri.edu Dear Colleagues: Welcome and thank you for your interest in our educational programs and our students! We are again preparing another graduating class to carry the skills and values they have acquired through hard work and discipline to serve the needs of health care organizations and their stakeholders. Each class brings intelligence and energy to the task, and this year’s graduating class is equal to the challenge of upholding the standard set by those who have gone before them. Sadly, the Class of 2013 and the HMI family have also experienced the tragic loss of a classmate, student, and friend, Aditi Avhad. We carry Aditi in our hearts and strive to maintain the standard of excellence, service, and friendship she exemplified. An integral part of the HMI mission is the support of the University of Missouri Health System’s and the School of Medicine’s mission to improve the health of Missourians while being a leader in the health care field. To this end, HMI has been involved in research on the efficiency of delivering health care, improvements in quality of health care through health informatics, and quality improvement projects in which our students participate. I would like to make a special mention of our students’ involvement with the HMI teaching mission. In 2012, HMI students approached the department leadership to suggest improvements in the teaching of health management and informatics. HMI leadership then asked students to organize these suggestions, which they did in a very positive way, for HMI education programs. We then created the Education and Student Services Quality Improvement Group, comprised of students and faculty, to discuss and implement the improvement recommendations. We are pleased to emphasize the effectiveness of our educational programs in preparing the future generation of health managers and health informaticians in Missouri. In 2011, we graduated 38 MHA (17 executive and 21 residential), 14 MHI (8 executive and 6 residential) and granted 17 Health Informatics certificates (4 executive stand alone and 13 residential MHA students). An estimated 100% of these HMI graduates from MHA and MSHI programs were employed in the health care field approximately three months after graduating. We are proud of the educational programs offered by the HMI Department: • Master of Health Administration (MHA) • Executive Master of Health Administration (MHA) • Master of Science in Health Informatics (MS) • Executive Master of Science in Health Informatics (MS) • Graduate Certificate in Health Informatics • Graduate Certificate in Health Ethics This year’s Resume Book profiles students who will graduate in the 2012—2013 academic year. I would be happy to speak with you further about our students and academic programs. Eduardo J. Simoes, MD, MSc, DLSHTM, MPH Chairman and Health Management and Health Informatics Alumni Distinguished Professor UNIVERSITY OF MISSOURI TABLE OF CONTENTS Master of Health Administration Program 1 Health Administration Curriculum 2 Executive Master of Health Administration Program 3 In Memoriam 4 Class of 2012—2013 Master of Health Administration Graduates’ Resumes 5 - 42 Master of Science in Health Informatics Program 44 Health Informatics Curriculum 45 Executive Master of Science in Health Informatics Program 46 Class of 2012—2013 Master of Science, Health Informatics, Graduates’ Resumes 47-62 Certificate Programs 63 2012 Internship Preceptors 64 HMI Faculty 65 UNIVERSITY OF MISSOURI Internships allow students to apply knowledge and develop the skill sets necessary for becoming successful health industry professionals. insurance entities.missouri. and disseminate knowledge for innovative and evidence-based solutions to improve clinical. The Master of Health Administration Program is competency-based and distinctively equips graduates for success through (a) providing solid grounding in professional and operational knowledge and skills. government agencies. consulting firms. and ethically-grounded careers in evidence-based health services management. hospitals. staff. is the oldest state university west of the Mississippi River. student teams work with client organizations to conduct a two-semester operations management and improvement consulting project that culminates with a final report and set of actionable recommendations . one of the few programs in the country to do so.A. which is recognized for its excellence in research and is ranked as one of the top 10 in the nation in primary care. For more information. Management Internships (residential students) During the summer between the first and second year of the program. value. financially-responsible. surgery centers.edu UNIVERSITY OF MISSOURI 1 . value. (b) integrating health informatics throughout the health services management curriculum.MASTER OF HEALTH ADMINISTRATION PROGRAM The University of Missouri’s nationally ranked Master of Health Administration Program is located in the School of Medicine. M. and professional development among students. In order to prepare for and enable transformational leadership in improving patient care. safety. the executive master’s degree is offered in a hybrid model featuring both on-campus and distance learning. The Program admits diverse cohorts of students from Missouri. other states. and overall level of population health. Our mission is to develop. and overall population health. and other points of health services delivery. Executive Management Study (residential students) During the second year of the program. contact: Veronica Kramer. and around the world. physician group practices. The residential and executive master’s degrees launch and advance patient-centered. mentoring. now the Commission on Accreditation of Healthcare Management Education (CAHME). faculty. established in 1839. and (c) incorporating overarching complex systems context and analytical approaches. Coordinator of Student Recruitment & Admissions (573) 884-0698 kramerv@health. The Department of Health Management and Informatics combines health services management and health informatics. safety. academic medical centers. students complete a 12-week internship in an approved health organization under the guidance of a highly qualified and motivated preceptor. translate. improvement-oriented. The Accrediting Commission on Education for Health Services Administration (ACEHSA). The University of Missouri (MU). information technology companies. MU is a premier research institution and provider of professional education. and financial performance in complex health systems. operational. quality. Primary post-graduation placement organizations include health systems. MU is one of the most comprehensive and diverse universities in the United States. The host organization usually pays student interns a monthly stipend.P. has continuously accredited the MHA Program since 1968. Whereas the residential master’s degree format is a traditional on-campus residential program. As a member of the Association of American Universities and a university classified “Research I” by the Carnegie Foundation for the Advancement of Teaching. both the residential and executive formats emphasize fostering an individualized and collaborative culture of learning. and other practitioners in order to prepare and enable transformational leadership in improving patient care quality. alumni. sociology. or different areas for breadth of knowledge. management. Finance Required MHA Courses . informatics. and public health. Accounting.MASTER OF HEALTH ADMINISTRATION CURRICULUM Residential Program MHA Foundation Courses: Microeconomics.MHA candidates must complete the following coursework plus two additional professional electives: Fall Semester 1 HMI 7410 HMI 8460 STAT 7020 Design of Health & Human Service Systems Administration of Health Care Organizations Statistical Methods in the Health Sciences Spring Semester 1 HMI 8461 HMI 8524 HMI 8574 FCMD 8420 Human Resources Management Health Economics Health Care Law Principles of Epidemiology Summer HMI 8689 Field Experience in Health Management and Informatics Fall Semester 2 HMI 7430 HMI 8450 HMI 8470 HMI 8472 Spring Semester 2 HMI 8450 HMI 8571 HMI 8573 HMI 8575 Introduction to Health Informatics Methods of Health Services Research (Part 1) Strategic Planning & Marketing for Health Care Organizations Financial Management for Health Care Organizations Professional Elective Methods of Health Services Research (Part 2) Decision Support in Health Care Systems Decision Making for Health Care Organizations Health Policy & Politics Professional Elective Professional Electives: Courses are taken from a variety of MU departments in areas such as industrial engineering. Health Informatics (MSHI) Master of Business Administration (MBA) Master of Science in Industrial Engineering (MSIE) Master of Public Health (MPH) Juris Doctor (JD) Certification in European Union Studies Graduate Certificate in Health Informatics Graduate Certificate in Health Ethics Other Graduate Certificates offered through the Graduate School at the University of Missouri UNIVERSITY OF MISSOURI 2 . marketing. Dual Degree and Graduate Certificate Options: Students seeking a Master of Health Administration may expand their studies to obtain a: Master of Science. public administration. Students may choose courses in the same area to create an emphasis. journalism. medicine. finance. accounting. medical ethics. The integration of information technology into the curriculum allows professionals from throughout North America to participate in the program and prepares them to respond to technological changes in the health care industry. The program is one of only a few executive programs accredited by the Commission on Accreditation of Healthcare Management Education (CAHME). nurses. Curriculum by Semester Spring Semester 1 Design of Health and Human Service Systems Administration of Health Care Organizations Managerial Epidemiology Spring Semester 2 Introduction to Health Informatics Strategic Planning and Marketing Financial Management Summer Semester 1 (No on-campus visits) Methods of Health Services Research (Part 1) Summer Semester 2 (No on-campus visits) Methods of Health Services Research (Part 2) Fall Semester 1 Health Economics Managing Human Resources Health Care Law Fall Semester 2 Decision Support in Health Care Systems Decision Making for Health Care Organizations Health Policy and Politics Graduation in December For further program information please call: 1-800-877-4764 Or visit us online at www. and other health care professionals with at least three years of clinical or administrative experience.edu UNIVERSITY OF MISSOURI 3 .The Distance Learning Edge The program’s innovative curriculum and nontraditional format begins in January.hmi. sessions on campus during the spring and fall semesters and distance learning activities into a comprehensive educational experience that takes advantage of the strengths of each teaching method. pharmacists.missouri. Program Design . The format enables working professionals to maintain full-time employment while completing the two-year course of study. and MU online library resources that complement classroom meetings to create a seamless learning experience. combining monthly. three-day weekend. The program prepares practicing professionals for executive management positions across the full spectrum of health care settings.EXECUTIVE MASTER OF HEALTH ADMINISTRATION Preparing Today’s Health Care Professionals for Tomorrow’s Challenges The management of complex health organizations is among the most difficult assignments in American society today. Increasingly. the ability to integrate clinical and managerial competencies determines the effectiveness of leaders in these organizations. department managers.missouri.edu Or email HMI-Admissions@health. include physicians. which leads to a Master of Health Administration (MHA) degree. therapists. The Executive MHA Program in Health Services Management is designed to help meet the growing demand for health professionals with high-quality management training. Students participate in novel distance learning activities using online discussion forums. Students develop an understanding of technology that is essential for success. e-mail. Candidates for the program. The availability of individual instruction permits even novice computer users to participate fully as they learn the finer points of the emerging technology. and soon made her mark as an outstanding student. to assemble a book of memories and mementos for her family and to dedicate a memorial brick in the School of Medicine courtyard. we received the sad and shocking news that Aditi Avhad. Upon their return for the start of Fall 2012 classes. and staff. 2012. Aditi’s father was able to attend. and kind friend with a wonderful smile and sense of humor. In recognition of Aditi’s academic work and contributions as a student at the University of Missouri. had lost her life in a highway accident. about to begin her second year in the Master of Health Administration program. faculty. UNIVERSITY OF MISSOURI 4 . colleague. August 21. and graciously met and talked with students. 2012.IN MEMORIAM ADITI AVHAD Class of 2013 On August 2. Aditi had joined our HMI family in August 2011. Aditi’s classmates organized a memorial on Tuesday. Aditi will be posthumously awarded a Dean’s Certificate at the Spring 2013 HMI Graduation Brunch. The Tying Bench •Assist with assorted production duties including scouting locations and logistical planning of equipment usage and placement for the television program “Mid-Mo Music” •Seek and secure funding and support for the PBS program. Missouri Leader/Manager •Seek and secure venues for band •Hire and manage staff (musicians and sound production) •Facilitate all financial transactions •Organize and establish rehearsal schedules •Lead and direct performances •Perform with group onstage March 2003 Niche Productions November 2010 Vocal Talent/Associate Producer.HEALTH SERVICES MANAGEMENT GRADUATES E r i c L . Missouri Manager •See and secure venues for band performances •Negotiate and create performance contracts with clients •Coordinate and direct rehearsals with band members •Act as band spokesman both on and off stage •Perform with band onstage Eric Avant and Jazz du Jour (3-10 member band).. Inc. The Pet Connection LEADERSHIP ACTIVITIES AND AWARDS Sigma Beta Delta. Jazz Forward Initiative. Missouri Intermediate Clerk. Jefferson City. Capital Jazzfest EDUCATION Master of Health Administration Master of Science. Health Informatics University of Missouri. Business Administration 2008. Jefferson City. Summa cum Laude PROFESSIONAL EXPERIENCE July 2009 Present Missouri Department of Elementary and Secondary Education. receipts. •Provide narration and announcements for various productions including the PBS television program. Columbia. and othe records •Locate and retrieve office-specific information upon request •Initiate educators’ certification process by properly routing incoming documentation •Route outgoing documentation to clients August 2003 – Present January 2003– Present Form and Funktion (Four member band). Columbia. Management. Missouri Bachelor of Arts. Jefferson City. •File correspondence. Ava n t PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Committee member. and Administration Honor Society UNIVERSITY OF MISSOURI 5 . Missouri Expected May 2013 Columbia College. International Business. Dietetics December 2006. Magna Cum Laude PROFESSIONAL EXPERIENCE May 2008— Present May 2008— August 2009 April 1999— August 2007 CoxHealth Hospital. Springfield.HEALTH SERVICES MANAGEMENT GRADUATES Jason H. Missouri Food Service Technician •Deliver food to patients •Work on tray line •Catering LEADERSHIP ACTIVITIES AND AWARDS VHA Champion “Lean Processes Trainer” (CoxHealth) UNIVERSITY OF MISSOURI 6 . cooks. Food and Nutrition Services. Atrium Café and Catering). Springfield. Springfield. Columbia. Missouri Expected December 2012 Missouri State University. Missouri Bachelor of Science. Springfield. John’s Hospital. Springfield. Production Area (chefs. and bakers) •Collaborate to create new menus for the retail operations •Work with Marketing for retail operations CoxHealth Hospital Nutritional Services. Missouri Fitness Consultant. Retail and Production Food and Nutrition Services •Responsible for retail operations (Hospital Cafeteria. Missouri Clinical Dietitian •Assess the needs of acutely ill patients. Missouri Inside Sales Supervisor •Provide customer service to private contractors and to the public •Purchase plumbing supplies Warehouse Supervisor October 1992 April 1995 •Manage inventory •Supervise warehouse employees St. Missouri Assistant Director. providing nutrition therapy •Work with medical staff to provide optimal care for patients at nutritional risk or nutritionally compromised Star Wholesale Supply Receiving Clerk (2003—2007) •Check in/log all items Sales Representative (1999—2003) June 2005— August 2007 •Perform outside sales •Purchase supplies for clients Big Time Results. Certified Fitness Trainer (International Sport Sciences Association) •Work as a contracted employee designing personalized workouts and providing nutritional support to clients April 1995— April 1999 Queen City Winnelson. Bauer PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES President Southwest Missouri Dietetic Association Member Experience Excellence Committee (CoxHealth) Member Partners Nominating Committee (CoxHealth) Member Cox Young Professionals Group (CYP) EDUCATION Master of Health Administration University of Missouri. Springfield. Columbia. and record budgets for grant-funded projects as well as division accounts related to Education Program •Coordinate Education Programs for Division of General Surgery •Create. approve. Cum Laude 2006. •Assist in patient recruitment and management September University of Missouri Healthcare. modify policies. Spain PROFESSIONAL EXPERIENCE June 2012— Present University of Missouri Healthcare. procedures for medical education within departments •Oversee licensure and certification of residents and fellows to meet current regulatory requirements •Plan and supervise evaluation of fellowship program and residency programs for compliance with current ACGME guidelines to maintain accreditation •Monitor changes in ACGME. track. Louis. Columbia. review all education budgets. Bennett PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Corresponding Secretary Sigma Kappa Sorority Vice President. Columbia. ABIM. Missouri Manager. direction. medically supervised weight loss. and other programs as needed •Author. and review of final clinical submission •Enroll patients in insurer-required nutrition education. Louis University. licensing/credentials. Missouri Bachelor of Arts. and record insurance requests and resubmissions for patients •Review and reconcile miscellaneous accounts. update. Missouri —May 2012 Bariatric Program Coordinator •Prepare patients to meet pre-approval insurance and clinic requirements through clinical record review. coordinate budgets and monitor budgetary compliance. respond to inquiries regarding invoices and payments •Actively promote the Bariatric Program to internal administrators and outside agencies through attendance at monthly Service Coordinator and other meetings •Coordinate Bariatric CQI Committee. and other regulatory bodies.HEALTH SERVICES MANAGEMENT GRADUATES Bethany J. and residency program regarding ACGME guidelines •Coordinate development of databases to integrate data with other departmental systems to develop reports and analysis •With chief fiscal officer. update. Medical Education •Assist in development and implementation of educational curriculum administration and develop & monitor policies. verify. sub-specialty programs. and information to program director. Missouri Expected May 2013 St. Missouri 2008— Academic/Education Program Assistant September 2009 •Initiate. organize electronic and physical patient medical records database •Operate technology associated with clinical simulation scenarios UNIVERSITY OF MISSOURI 7 . implementation of educational grant/contracts budgets September 2009 University of Missouri Healthcare. New Member Education Sigma Kappa Sorority EDUCATION Master of Health Administration University of Missouri. procedures and practices to ensure compliance •Provide education. maintain faculty schedules. St. serve as liaison between patient and insurer. Columbia. patient referral to appropriate resources. assist in development. Louis University Study Abroad Program Madrid. minor accounting activities. St. Criminal Justice Minor in English 2008. practice records •Track. HEALTH SERVICES MANAGEMENT GRADUATES Phillip Richard Berger PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present National Peace Corps Association .Board Member. Missouri Bachelor of Science in Psychology. Paul D. Columbia. Coverdell Peace Corps Fellow David A. Summa Cum Laude University of Central Missouri Honors College. Cameroon 2008— Community Health Volunteer. Columbia Expected May 2014 University of Central Missouri. May 2008 PROFESSIONAL EXPERIENCE May – August 2012 Johns Hopkins Medicine International. Maryland Administrative Intern. Columbia. increasing the school’s capacity by 200 students LEADERSHIP ACTIVITIES AND AWARDS 2012—Present 2012—Present 2012 2012 2008 UNIVERSITY OF MISSOURI Central Missouri Returned Peace Corps Volunteers . EDUCATION Master of Health Administration University of Missouri. Minor: Philosophy May 2008. 2007 . Missouri Accreditation Coordinator Intern •Conducted an agency performance gap-analysis to guide state-level accreditation efforts – direct report to Board of Trustees and Health Department Administrator •Developed training needs assessment and subsequent agency-wide training plan September United States Peace Corps. • Project management-related tasks for Middle East North Africa team • Systematic client-specific administrative needs assessments •Administrative support to Joint Commission International Accreditation preparation •Assisted in creation of a comprehensive business development proposal August 2011 – May 2012 University of Missouri Center for Health Care Quality. Warrensburg.Present Psi Chi – Member 2011 . Winston Health Policy Scholarship – Nancy and Bill Laurie Scholarship – UCM Department of Philosophy Distinguished Graduating Senior 8 .Member. collaborated with staff to improve productivity by employing continuous quality improvement and practicing time and resource management •Oversaw planning and construction of a two-classroom expansion of the local middle school. Baltimore.000. Missouri Volunteer. Missouri Expected May 2013 Master of Public Health University of Missouri. Missouri Graduate Research Assistant •Comprehensive reviews of literature for quality improvement program evaluations •Created visual representations of data sets •Quality improvement projects throughout University Health Care System January – August 2011 Harrison County Health Department. November 2010 •Assisted with daily functioning and management of a rural government health center serving a population of 12. Bethany. Truman Memorial Veterans Hospital.Present Harry S. Columbia. Bridgeport. Illinois January 2011Present Summer 2011 Emergency Room Volunteer. recommended and developed transition from Press Ganey Patient Satisfaction survey to Clinician & Group-CAHPS Patient Satisfaction survey to comply with projected CMS legislation correlating patient satisfaction results to Medicare reimbursement dollars •Analyzed and evaluated Yale New Haven Hospital’s Dental Department for feasibility of using Northeast Medical Group’s private practice to serve the 8. Virginia Bachelor Degree of Arts School of Arts and Science. Columbia. University of Richmond Verizon Foundation Scholarship Student Ambassador. and closing documents •Coordinated marketing projects with Marketing Director and Vice President LEADERSHIP ACTIVITIES AND AWARDS Spring 2012— Present Spring 2011— Present 2006—Present 2010—2011 2007—2011 2007—2011 2010—2011 UNIVERSITY OF MISSOURI President of University of Missouri’s Health Management and Informatics Graduate Student Association Omicron Delta Kappa National Leadership Honors Society. Beta Beta Beta National Biological Honor Society. Columbia. B o g e r t PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present Student Associate. Virtua Hospital. Missouri May August 2012 •Complete 300 hours of training through the Leadership Education in Neurodevelopment and Related Disabilities Program (LEND) •Work in interdisciplinary teams to provide quality and patient-centric care to children with neurological development disabilities and their families MedZou Community Health Clinic. Yale New Haven Health System. Congress on Healthcare Leadership. Holly. University of Richmond Eagle Scout. Minor in Business Administration May 2011 PROFESSIONAL EXPERIENCE August 2012Present Master of Healthcare Administration Trainee Spring 2012 Program Assistant. Missouri Quality Improvement Team •Researched and analyzed different ways to improve patient satisfaction •Mapped workflow processes of medical and pharmacy students. Richmond. subscription agreements. nurses. Lumberton New Jersey President.HEALTH SERVICES MANAGEMENT GRADUATES K e v i n T. Troop 22. Mt. and front desk staff to improve workflow Northeast Medical Group. community outreach. University of Richmond 9 . Columbia.500+ employees of Yale New Haven Hospital Emaint Enterprises LLC. University of Richmond Honor Council. Missouri Expected May 2013 University of Richmond. Connecticut Administrative Intern May 2011January 2012 •Researched. New Jersey Business Development Intern •Researched and advanced new potential business opportunities while expanding current market share •Designed product quotes. American College of Healthcare Executives 2011-Present Student Member. Chicago. New Jersey Training in Interdisciplinary Partnerships & Services (TIPS) for Kids. Marlton. Healthcare Financial Management Association EDUCATION Master of Healthcare Administration Graduate Certificate in Health Informatics University of Missouri. Cum laude Major in Biology. Lanis Hicks (current) •Coordinate implementation of Time Driven Activity-based Costing with Green Meadows Family Medicine.A. Hicks to formulate strategic plan for Missouri Health Information Technology Assistance Center •Conducted website content analysis to investigate the internet marketing potential of Regional Extension Centers under supervision of Dr.S. University of Connecticut Del Favero Agricultural Economics Scholarship. Grant Savage Yale New Haven Health System. Columbia.S health and services industry LEADERSHIP ACTIVITIES AND AWARDS June 2012 May 2009 Fall 2007 UNIVERSITY OF MISSOURI Travel Research Grant.I. Hicks •Participate in analyzing Visiting Consultant Clinicians location choice •Participate in writing book chapter titled: “International Physician Practice: Historical and Cross-Cultural Perspectives on Group Practice Management” under supervision of Dr. Leung •Assisted Dr.HEALTH SERVICES MANAGEMENT GRADUATES Adam Bouras PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011—Present Research Chair MedZou Community Health Clinic Columbia. Health Informatics Expected May 2013 University of Connecticut. Department of Health Management and Informatics Travel Research Grant. Columbia. under supervision of Dr. Storrs. Bridgeport. under supervision of Dr. France Master of Science in Economics and Management 2006 University Mohamed V. Connecticut Administrative Intern •Worked closely with North East Medical Group (NEMG) to perform productivity analysis for newly acquired physician practices •Conducted literature review on developing mission. health services industry •Conducted literature reviews related to financial and economic constraints facing firms in the U. Robert Nordgren (CEO of NEMG) •Participated in group meeting for implementing the electronic medical record for NEMG’s physician practices Institute for Entrepreneurship & Business Development. University of Missouri. Missouri Master of Health Administration Master of Science. University of Missouri. Missouri Research Assistant •Investigate economic impact of expanding Medicaid coverage to uninsured population in Missouri. Lincoln University. Morocco Bachelor of Science in Economics/Econometrics 2002 PROFESSIONAL EXPERIENCE Fall 2010— Present May— August 2011 2009—2010 Center for Health Care Quality.Ch. University of Connecticut 10 . Jefferson City. and vision for healthcare organizations as requested by Dr. Missouri Ad hoc reviewer Operational Research: An International Journal EDUCATION University of Missouri. Connecticut Master of Science in Economics 2009 M. Rabat. Paris. Missouri •Collected data and analyzed production efficiency of firms in the U. and verify patient billing information LEADERSHIP ACTIVITIES AND AWARDS Phoenix Award Recipient. and testify in court regarding documented findings University of Missouri Hospital. advocacy centers. •Work in collaboration with local law enforcement. Interdisciplinary Studies December 2001 PROFESSIONAL EXPERIENCE August 2010— Present July 2010— Present January 2006— Present University of Missouri Hospital. Missouri Bachelor of Arts. 2006 to present University Hospital Ethics Committee.HEALTH SERVICES MANAGEMENT GRADUATES L e s l i e T. Chairman 2007 to 2011 University Hospital Shared Governance Global Council. process requisitions for diagnostic studies. Boone County Fire Protection District University Sexual Assault Response Team. 2007 to 2011 UNIVERSITY OF MISSOURI 11 . March 2008 to present University Hospital Shared Governance Unit Council. Health Informatics Expected May 2013 Lincoln University. document assessments •Manage multiple critically ill patients •Provide information and support to patients and families regarding condition and care plan 2006—Present Member Emergency Nurses Association Sexual Assault Nurse Examiner June 2003—November 2006 Volunteer EMT. Columbia. Nursing December 2005 University of Missouri. and crutches •Assist nurses in traumas and codes University of Missouri Hospital. Firefighter Boone County Fire Protection District January 2002— January 2006 August 2001— January 2002 August 2000— August 2001 •Collect and document forensic evidence from patients after sexual assault. Missouri Course Coordinator Sexual Assault Nurse Examiner Course Trauma Nurse Course Instructor University of Missouri Hospital. Chairman 2007 to 2011 University Hospital Shared Governance Division Council. Emergency Department •Answer incoming telephone calls efficiently and courteously. B r i g g s PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES April 2008—August 2009 CPR Instructor American Heart Association October 2008 Participant Medical Mission Trip Won by One to Jamaica 2007—Present Member International Association Of Forensic Nurses EDUCATION University of Missouri. Columbia. Missouri Associate of Applied Science. Missouri Customer Service Representative—Emergency Department •Register patients. Columbia. and notify nurse of new orders University of Missouri Hospital. Columbia. braces. Columbia. Columbia. Missouri Unit Clerk. Columbia. take patient vital signs •Assist and train patients in proper use of splints. •Offer emotional support and resources to patient. Missouri Emergency Medical Technician/Patient Care Technician—Emergency Department •Assist staff nurses with initial assessment of patients. obtain and process patients’ medical insurance. Missouri Master of Health Administration Master of Science. relay messages and calls to appropriate personnel •Transcribe physician orders. Jefferson City. Missouri Registered Nurse—Emergency Department •Care for a wide variety of patients at a Level 1 Trauma center •Assess patients and prioritize care. University of Toledo Medical. Port Clinton. Health Informatics Expected December 2012 Rush University. Illinois (Rush Affiliate) Cook County Hospital. Ohio 2001—2010 •Future health IT/health information exchange focusing on business intelligence and predictive analytics/modeling for health care Hemosolutions LTD. Firelands Regional Medical Center. Luke’s Medical Center. Sylvania. Ohio St. Skokie. Illinois (Rush Affiliate) Adult/Pediatric Staff Perfusionist Director. Missouri Master of Health Administration Master of Science. Ohio Partner & Clinical Specialist 1999—2000 Illinois State Perfusion Society ProMedica Health System. participate in workflow process •Provide go-live support at facilities implementing different clinical information system software HemoWorks LTD. provide clinical IT support for ProMedica •Assist with end-user design of EDIS requirements •Responsible for technical build of EDIS product. Incorporated. 2011 •Provide contract perfusion services in multiple major cardiovascular ORs help other medical disciplines with blood management and tissue engineering •Focused on excellence in service and QI/QC. Ohio Adult/Pediatric Staff Perfusionist Director. Pediatric Perfusion Program 1997—2000 •Provide cardiac perfusion services in major cardiovascular operating room (OR) •Support and coordinate pediatric case load with OR staff and anesthesia teams •Set up new pediatric perfusion program for Mercy Children’s Hospital •Manage all equipment & inventory purchases for pediatric perfusion. Chicago. format. •Manage pediatric database of clinical information •Establish new business service (monitoring brain saturation) in pediatric tilt table laboratory •Collect. Chicago. Illinois Bachelor of Science. Columbia. Illinois Rush North Shore Medical Center. Luke’s Hospital. Toledo. 2010—2011 Adult Perfusionist. Toledo. format. Ohio St. Ohio Adult Perfusionist. Southwest General Health Center. CCP PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2008 Member American Association of Blood Banks (AABB) 2007—Present Member EDUCATION University of Missouri. Cum Laude PROFESSIONAL EXPERIENCE 2012—Present Clinical Analyst II •Member of Clinical Informatics for implementation of ED information system for Society for Advancement of Blood Management (SABM) 2002—Present Member Ohio Perfusion Society 2008—Present Member 2010—2012 1996—Present Member American Society of Extracorporeal Technology 1984—1992 Member International Association of Firefighters ProMedica Health Systems’ seven hospitals. Perfusion Technology 1997. and associate clinical cerebral monitoring data to STS database RUSH-Presbyterian-St. 2010-2011 Adult Perfusionist. and associate data from small business to better understand business personnel costs (time/labor) of delivering services and value of services to the institution •Prepare data for review of cost-effective analysis and efficacy of individualized treatment of anti-platelet therapy and platelet mapping service Circulatory Assist Services.HEALTH SERVICES MANAGEMENT GRADUATES Russell Ralph Brown. FRMC Transfusion Committee •Collect. Maumee. Vincent Mercy Medical Center. Chicago. Pediatric Perfusion Program UNIVERSITY OF MISSOURI 12 . Toledo. Columbia. Missouri Master of Health Administration Expected May 2013 Bachelor of Science. Boulder. Illinois Associate. leading a team of associates through the implementation of electronic medical record solutions in 47 acute care facilities • Supervise post-implementation end user coaching and training efforts at 32 health care systems as a Team Lead for the Learning Services Conversion Support Team Human Resources Analyst •Drive constant innovation and programmatic improvements in Cerner’s ranked new hire training and development program as rated by Training Magazine from 2007 to 2012 •Assist with content development and facilitation of courses to entry level health care consultants and associates January 2006 – January 2007 Kroenke Sports Enterprises. and implement work prioritization software Cerner Corporation.HEALTH SERVICES MANAGEMENT GRADUATES Adam Robert Bulakites EDUCATION University of Missouri. Denver. •Manage the Tenet Healthcare Go-Live Readiness Team. Colorado Account Executive •Coordinated sales of premium ticket packages to corporate clients contributing to the Colorado Mammoth achieving league-leading attendance and being recognized as a top new sales associate for the Colorado Rapids Soccer Club •Designed and implemented sales programs to assist clients with revenue growth by meeting company-specific entertainment needs LEADERSHIP ACTIVITIES AND AWARDS Beta Gamma Sigma International Business Honor Society UNIVERSITY OF MISSOURI 13 . employ efficient processes. Business Administration University of Colorado. Colorado 2006 PROFESSIONAL EXPERIENCE 2012—Present Huron Consulting Group. reduce accounts receivable. Chicago. Kansas City. Huron Healthcare January 2007 – 2012 •Consult with client's revenue cycle organization to increase revenue. Missouri Senior Learning Consultant. and minimize insurance claim denial risk •Integrate with hospital's patient access office to assess the organizational structure. •Recommend physician EMR build changes for improved workflow through EMR Board Member and Treasurer The Children’s TLC Ground Hog Run Cerner Corporation. Missouri Master of Health Administration Master of Science. Overland Park.000 of penalties. Michael’s the Archangel Parish Overland Park. implementation teams.000. exercising CMS knowledge and creativity in the absence of regulatory options UNIVERSITY OF MISSOURI 14 . Missouri September 2010 Saint Luke’s South Hospital. variance. accounting. Michael’s the Archangel EDUCATION University of Missouri. Missouri September 2010 Patient Accounts Manager—Government Payers •Managed staff of 32-40 FTEs responsible for Medicare. Kansas City. and FTE analysis •Designed monthly profitability by national product line reports •Prepare annual Budget and assist with monthly closing •Member on finance and system-wide RAC committee June 2007— Saint Luke’s Health System. & accounts receivable follow-up. Milwaukee. •Manage 35 FTEs for billing. Columbia. WI 1984 PROFESSIONAL EXPERIENCE March 2012— Present KCFC – Soccer Club Participant 2000 to present Member United Way – Toqueville Operations Leader Ambulatory Revenue Cycle •Relationship contact for physicians. monitoring cash flow and publishing monthly key performance reports to providers—measuring against industry best practices. CFO. Kansas —March 2012 Senior Decision Support •Provide support to CEO. and management for costing •General Ledger upload for flexible budget. compliance. PPS and CAH Medicare and Medicaid audits •Arranged forgiveness of over $1. Health Informatics Expected December 2012 Bachelor of Science. Medicaid. CNO.HEALTH SERVICES MANAGEMENT GRADUATES Jacqueline r. Burczyk PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Member St. develop improved workflow/processes for 40+ clinics representing 80+ providers •Work with contracts. Accounting Marquette University. and TriCare Accounts Receivable •Significantly lowered Accounts Receivable Days to meet Bond rating goals •Member on finance and system-wide RAC committee February 2003— Saint Luke’s Health System. Kansas 2000-2008 Catechist St. Kansas City. Missouri June 2007 Reimbursement Manager •Prepared Hospital and Home Health cost reports •Calculated monthly Medicare contractual allowances for Critical Access Hospitals •Update SLHS and CAH Chargemaster to comply with billing regulations •CAH Chargemaster review to improve profitability •Review CAH cost reports. Kansas City. payment posting. EDI and EMR Consultants as relationship contact with physicians and practice managers. HEALTH SERVICES MANAGEMENT GRADUATES Andrew C. Columbia.Present Student Associate PROFESSIONAL EXPERIENCE 2012 – Present American College of Healthcare Executives Merit Badge Counselor Boy Scouts of America Summer 2012 2004 – 2006 Volunteer Representative The Church of Jesus Christ of Latter-Day Saints Tirana. •Received highest possible marks in company-mandated time management and customer feedback analysis. organized. Albania 2008 – 2011 Rusk Rehabilitation Center. •Worked with IT division to create an informative website for the Diabetic Foot Care Clinic. •Planned. Intermountain Healthcare. UT 2012 2012 Volunteer Boone Wellaware Speaking of Women’s Health Seminar 2011 . University of Missouri Health Management & Informatics (HMI) Alumni Scholarship – 15 . LEADERSHIP ACTIVITIES AND AWARDS 2012 .Present 2011 – Present UNIVERSITY OF MISSOURI Vice-President. Utah Physical Therapy Aide •Responsible for assisting physical therapists in treating knee and hip surgery patients. Missouri Emergency Management Administrative Intern •Enhanced emergency preparedness documents. Provo. the other an evacuation. Cheney PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. one a helicopter crash. •Maintained physical therapy equipment and assisted with logistics of providing excellent care. and facilitated two major disaster drills events. Missouri Master of Health Administration Expected May 2013 Bachelor of Science – Exercise Science Brigham Young University. Boone Hospital Center. Health Management and Informatics Graduate School Association (HMIGSA). •Participated in Lean event for human resources. working in both inpatient and outpatient settings. Columbia. Provo and Murray. Missouri Administrative Intern •Coaching therapy techs and physicians in use of newly implemented EMR system ACE-IT •Organized and managed employee training aspects. Columbia. and financial success •Developed marketing plan for neurosurgery by analyzing market share data and creating a competitive profile •Analyzed U. capacity. and patient scheduling A Way With Words & Numbers. Health Management and Informatics Graduate Student Association (HMIGSA) Student Organization of the Year. RiverFest Director. Louis. Columbia.S. volume. and clinic flow while tracking patient referrals. Campus Activities Board 16 . Missouri Administrative Intern •Researched process/patient flow for Dental Clinic in order to improve efficiency. Columbia. Missouri Clinic Manager •Manage operations. inventory management. Columbia. News & World Report’s ranking system for each medical specialty to find areas for survey scoring opportunities MedZou Clinic. Louis Children’s Hospital. St. Campus Activities Board Executive Director. inventory. Missouri Quality Improvement Intern •Identified inventory and storage inefficiencies of medical equipment for the surgical department •Created five page report with observations and recommendations for the surgical department to improve processes LEADERSHIP ACTIVITIES AND AWARDS 2011-Present 2009 2007-2009 2005-2009 UNIVERSITY OF MISSOURI Student Ambassador. currently manage those interns University Hospital-Women’s & Children’s. pharmacists.HEALTH SERVICES MANAGEMENT GRADUATES K a c i D a n n at t PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. prescriptions. physicians. and lab reports •Maintain records for over 500 patients Quality Improvement Team 2011-present •Create process flow charts utilizing LEAN techniques for each clinic area to identify inefficiencies •Collaborate with nurses. and medical students to improve patient flow. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2013 2012-Present University of Iowa. Missouri Fundraising Director /Graduate Assistant 2011-present •Develop fundraising and marketing strategies including grant proposals and community outreach •Hired and trained two marketing interns. Iowa City. IA Bachelor of Business Administration Minor in Spanish 2009 Student Member Healthcare Financial Management Association 2012-Present Volunteer Central Missouri Humane Society PROFESSIONAL EXPERIENCE Summer 2012 2011-Present Student Member American College of Healthcare Executives 2011-present St. Columbia. Columbia. Columbia.HEALTH SERVICES MANAGEMENT GRADUATES An d r ea Al exa n d e r Fox PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES May 2012—Present EDUCATION University of Missouri. coordinate deliveries LEADERSHIP ACTIVITIES AND AWARDS Class of 2013 UNIVERSITY OF MISSOURI Chancellor’s Emerging Leadership Program Heart of Missouri CASA. Missouri June— September 2010 Injury Outreach Prevention Technician •Attend community outreach events •Research and assist in grant writing •Instruct community on childhood injury prevention •Attend trauma service and local community outreach meetings April 2009— University of Missouri School of Medicine. Missouri Master of Health Administration Expected December 2012 Graduate Certificate in Health Informatics Expected July 2013 Member Children’s Hospital and Ellis Fischel Cancer Center Advisory Board January 2012—Present Member University Health Care Patient & Family Advisory Steering Team October 2009—Present University of Missouri. Missouri 2004 Owner/Operator small businesses •Process payroll. inventory and food costs. Board Member Kings Daughters 17 .. Columbia. Injury Prevention Outreach Education •Create and implement Injury Prevention for trauma center •Coordinate health screening clinics. One Medicine Mizzou Advantage University of Missouri Health System. Inc. Health System Development •Create and implement the Health System’s first Grateful Patient Program •Present at faculty and staff meetings to educate more than 500 faculty and staff in the first year of the Grateful Patient Program •Create nationally recognized bridge database •Create website. Columbia. state sales tax payments. Columbia. Interdisciplinary Studies Biology and Medical Sciences Minor in Psychology May 2010 PROFESSIONAL EXPERIENCE August 2011— Present Committee Member University of Missouri Hospital Ethics Committee February 2008—Present Community Board Member Boone Hospital Center Institutional Review Board September 2010—August 2011 University of Missouri Health System. Missouri Coordinator. Columbia. Columbia. approximately 40 educational events •Appear on local media outlets promoting trauma center and public service events •Create partnership with Missouri Extension to offer prevention courses statewide University of Missouri Health System. local and state business licensing •Produce monthly profit and loss statements. accounts payable and receivable •Design store layouts. LLC. Missouri September 2008 Personal Assistant to Company President March 1994— Tinker. Missouri Bachelor of Science. Columbia. Missouri Director. assist with state wide UMHS brand development •Host community breakfasts for One Health. schedule subcontractors. Missouri Present Standardized Patient •Assist in improving health literacy of medical students •Assist director and physicians in creating effective Problem Based Learning (PBL) cases for students and other standardized patients May— Fresh Ideas. Missouri Master of Health Administration Master of Business Administration Expected May 2013 2012 University of Missouri. Missouri Graduate Teaching Assistant 2009—2010 Steering Committee Rockin’ Against MS 2011—2012 •Assist with teaching responsibilities and grade assignments •Meet with individual students to provide grammar and writing guidance Off-Campus Media Campus Ambassador 2008 Steering Committee Business Week University of Missouri Helsinn Birex Pharmaceuticals Summer 2009. Comprehensive Exam in Fashion Merchandising Management (2011) Top Twelve Honors in Fashion Merchandising Management (2009) UNIVERSITY OF MISSOURI 18 . 2010. Columbia.HEALTH SERVICES MANAGEMENT GRADUATES Pa i g e H a l a m i c e k PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. Columbia. Trulaske College of Business. Missouri Bachelor of Business Administration 2011. Columbia. and 2011 •Developed marketing strategies and implemented a marketing plan for clients •Executed promotional ideas and tactics on campus The Killeen Family Nanny •Provided care and was responsible for two children ages seven and thirteen LEADERSHIP ACTIVITIES AND AWARDS 2010—Present 2009—2012 Collegiate DECA Vice President of Membership •Recruit new members by creating promotional fliers and communicating with Students •Initiated a one-hundred percent membership increase in 2010 Collegiate DECA State Competition First Place (2010. 2012) and Fifth Place (2011) in Human Resource Management First Place (2009. Cum Laude Certification Six Sigma Green Belt 2010—Present Vice President. 2012) and Fifth Place (2010) in Fashion Merchandising Management International Competition International Qualifier (2009-2012) Top Honors. 2011. Membership Collegiate DECA 2008—2011 PROFESSIONAL EXPERIENCE Summer 2012 Member Alpha Delta Pi 2011-Present Six-Sigma Partner/Supply Chain Intern •Identified solutions to decrease the data flow cycle time in the quality control lab •Audited supply chain documents and wrote two artworks annual reports University of Missouri. Columbia. Columbia. Business Administration May 2011. Missouri May 2010 Development Intern: Major Gifts/Premium Seating •Balance spreadsheets in Excel containing donations in excess of $1. Jefferson City.HEALTH SERVICES MANAGEMENT GRADUATES Tyler Harris PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present Student Member American College of Healthcare Executives EDUCATION University of Missouri. Missouri 2007 Youth Development Professional •Manage a diverse group of twenty children daily •Organize activities for ten volunteers LEADERSHIP ACTIVITIES AND AWARDS International Student Volunteer Alumni: New Zealand Leadership Development Certificate Program UNIVERSITY OF MISSOURI 19 . St. Columbia. Missouri August— December 2010 Marketing Research Intern •Create survey to identify effective means of communication between parents and tribes •Utilize SPSS statistical software to evaluate survey results •Recommend strategic communication strategies August 2009— Tiger Scholarship Fund. Missouri Bachelor of Science. Summa Cum Laude PROFESSIONAL EXPERIENCE May—August 2012 June— August 2011 VA St. and supervisor levels •Write Medical Center Directives to reduce broadcast email and standardize web-based collateral technology use •Produce Relative Value Unit (RVU) reports through VISTA regarding physician output •Forecast Operating Room cost-savings comparing implementation of staggered nursing shifts versus paying overtime hours Nicklas Financial Companies. Louis. Columbia. Sedalia.000 •Assist with ticket sales for premium parking and seating •Deliver prospect/donor research using Paciolan for major gifts and suites March 2008— University of Missouri Athletic Department. Missouri Marketing Intern •Form annual marketing campaign •Restructure pieces of comprehensive business plan •Generate sales leads through Larkspur databases Boy Scouts of America. Missouri Administrative Intern •Provide All Employee Survey analysis and recommendations to senior management •Develop individualized reports with ProClarity at the facility. Louis Health Care System. Columbia. manager. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2013 University of Missouri. Missouri Present Video Coordination Assistant •Manage multiple responsibilities while working long and unpredictable hours •Train and delegate tasks to a team of seven staff members May—August Boys and Girls Clubs of America. University of Missouri.000. executive. 2012 – Present 2011-Present Patient Liaison Medzou Community Health Clinic May August 2012S Member Alpha Kappa Psi Professional Business Fraternity 2012 American Diabetes Association 2008-2011 Event Coordinator Down Syndrome Guild of Kansas City (DSG) Nov. Columbia. Group Lead Cerner Leadership Conference 20 . Membership Recruiter Trulaske Job Shadow Program. honing customer service skills •Successfully completed sales and marketing training •Managed rental logistics and income producing inventory •Developed and presented a marketing plan to corporate headquarters Wylkes CRNA.HEALTH SERVICES MANAGEMENT GRADUATES Cory M. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2013 2011-Present University of Missouri. Hernandez PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. Missouri Patient Liaison •Schedule patients using Sharepoint collaboration software •Perform routine patient callbacks for confirmation and re-scheduling •Manage patient referrals and information from social workers •Maintain existing relationships and established new contacts in Columbia Enterprise Holdings Management Intern •Developed and implemented employee retention initiatives •Worked hands-on with customers. 20112012 May 2010 -2011 2008-2011 Event Coordinator First Downs for Down Syndrome (FDFDS) August 20062009 University of Missouri-Columbia Graduate Research Assistant Develop strategies for utilization of Learning Technologies Provide support for existing classroom IT Aid program directors in providing IT training to faculty Saint Luke’s Health System Graduate Administrative Intern •Conducted Community Health Needs Assessments for two hospitals •Created procedural changes for registration and admitting departments •Helped develop and evaluate Baldridge CLAS accreditation initiatives •Assisted with new hospital planning MedZou Community Health Clinic. Trulaske College of Business Bachelor of Science in Business Administration Emphasis in Management 2011 Student Associate American College of Healthcare Executives 2011-Present 2011-Present Organization Chair Health Management and Informatics Graduate Student Association PROFESSIONAL EXPERIENCE Sept. Columbia. LLC Administrative Specialist •Organized finances and assisted with discrete data entry via Microsoft Excel •Managed digital records and database with Microsoft Access •Assisted in scheduling and time management tasks 2009 Mid-Missouri Humane Society LEADERSHIP ACTIVITIES AND AWARDS 2011 2011 2011 UNIVERSITY OF MISSOURI Alpha Kappa Psi Business Fraternity. Columbia. Missouri Robert J. LEADERSHIP ACTIVITIES AND AWARDS CFA Society of Mississippi Award.000 in donations. The University of Southern Mississippi Varsity Golf Team.000. The University of Southern Mississippi Varsity Golf Team. Columbia. Truman Memorial Veterans Hospital. Missouri Administrative Intern •Provided financial analysis of the Caregiver Support Program consisting of over $100. Columbia.000 in costs per quarter. marketing plan. Mississippi Bachelor of Science Major in Finance 2011 PROFESSIONAL EXPERIENCE May 2012 – Present First Tee Organization Haven House Battered Women’s Shelter August 2011 – May 2012 Harry S. Hattiesburg. The University of Missouri One of two students chosen from The University of Southern Mississippi to recruit donors for construction of a new business school. Columbia. •Collaborated with OR Activation Committee to provide deficit neutral staffing options. •Responsible for raising overall customer satisfaction scores for the branch from 72% to 94%. •Aided inpatient quality improvement committee for systems redesign of discharge processes. The University of Missouri Academic All Big 12 Award. •Served on rapid response team that effectively reduced wandering patients Regions Bank. Missouri Teller •Received over 150% of sales goal for the last quarter of employment. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2013 The University of Southern Mississippi. The team was successful in reaching a goal of securing $10. •Led policy change by providing research overview and recommendations for Root Cause Analysis teams. and financial analysis.HEALTH SERVICES MANAGEMENT GRADUATES Tyler Hillis PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present Student Associate American College of Healthcare Executives 2011-Present 2011-Present Student Member Healthcare Financial Management Association EDUCATION University of Missouri. Proposals included communication plan. UNIVERSITY OF MISSOURI 21 . •Provided innovative solutions to overhaul the Emergency Medical Response Team. University of Missouri Health Care Columbia. Student Government. UW-Milwaukee Outstanding Student Scholarship Award. Missouri Graduate Research Assistant Spring 2012 •Participated in ANCC Magnet accreditation preparation efforts. Board of Directors ACHE . pricing. Future Healthcare Executives.Wisconsin Chapter January 2009—Present Student Associate.WI Chapter Vigil Honor. inventory. Milwaukee. surveys. and phone orders •Researched and analyzed information based on project needs and worked with decision support for future growth of operations •Increased year-over-year revenue for three consecutive years LEADERSHIP ACTIVITIES AND AWARDS 2012-2013 2011-2012 Fall 2011 Fall 2011 2010 – 2011 2009 – 2010 Spring 2011 Summer 2008 Spring 2006 UNIVERSITY OF MISSOURI Treasurer. University of Kansas (Regional) Case Competition. Boy Scouts of America 22 . aggregated performance data across six hospitals to create system-wide and unit-based reports aligned with required Magnet Sources of Evidence •Assisted with design/deployment of unit-based nursing performance scorecards •Conducted tracers and environment assessments on nursing units in preparation for upcoming Joint Commission visit •Designed and implemented study to determine the impact of bedside change of shift handoffs on patient safety and satisfaction •Observed the impact of differing leadership styles displayed throughout the organization from CEO to shift managers on the work performance of staff •Conducted a cost/benefit analysis comparing efficacy and cost of face-to-face meetings with use of online webinar approach •Created marketing vehicles. Department of Volunteer Services •Brought in as a consultant to market an opening of another gift shop to sell exotic furniture within the hospital •Assisted Gift Shop Staff and volunteers in the total operation of the Gift Shop to include sales. launching a new Nursing Professional Practice Model and care delivery system. Wisconsin Bachelor of Science in Health Care Administration Minor in Business 2011. College of Health Sciences. Order of the Arrow Eagle Scout. Illinois May 2010—May 2011 Student Liaison. and enhancing communication through the utilization of a nursing intranet •Improved the accuracy and effectiveness of work injury reports for nurses including incorporation of national benchmarks Froedtert Memorial Lutheran Hospital. Milwaukee. University of Missouri Case Competition. Hyd uke PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present Student Associate American College of Healthcare Executives EDUCATION University of Missouri. UW-Milwaukee Senator. articles. HMIGSA.HEALTH SERVICES MANAGEMENT GRADUATES Kyle J. University of Missouri (In-House) President. University of Missouri Secretary. displays. HMIGSA. Wisconsin Program Assistant Congress on Healthcare Leadership Chicago. ACHE. Cum Laude February 2012-Present Member Student Relations Committee University of Missouri PROFESSIONAL EXPERIENCE May 2012 – Present Center for Nursing Excellence. Columbia. ACHE – Wisconsin Chapter/Missouri Healthcare Executives September 2009—May 2011 Student Intern. and videos to promote key nursing strategies including chief nurse executive communications. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2013 University of Wisconsin—Milwaukee. and Foreign Language Honorary Societies 23 . Overland Park. •Create and coach group exercise class routines February 2008— TherapyWorks P. new hire procedures.. equipment orders •Create Play Zone schedule. Missouri Master of Health Administration Expected December 2012 Baker University.. Kansas Fall 2004 Volunteer Boys and Girls Club of America Lawrence.A. Kansas May 2011 Administrative Assistant •Manage large team of employees for million dollar research project •Improved quality assurance and control of daily operations •Assist with executive decisions and delegation •Site reconnaissance for project locations •Interview and train new hires •Maintain inventory and equipment August 2009— Lord of Life Lutheran Church Preschool. Missouri April 2008 Student Representative Community Wellness Fair Baldwin City. Missouri 2011 Area Manager •Supervisor of environmental services operations at several facilities •Liaison for client/company relations •Manage company payroll and department budget •Increased inspection and facility tour scores. Kansas Consultant Intern •Manage daily operations for specialty medical practices •Manage Human Resources and Marketing •Improve client recruitment processes. Lawrence. Chapter Development 2006 Social Activities Chair EDUCATION University of Missouri. Magna Cum Laude Bachelor of Arts. Kansas City. Kansas Fall 2008 Representative American Heart Association AHA Heart Walk. healthy nutrition. hire. train and manage employees in childcare area •Implement workout routines for clients.HEALTH SERVICES MANAGEMENT GRADUATES Samantha Rae Jones PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Winter 2010 Participant Race to Nowhere Overland Park. Spanish. Spanish. Kansas Spring 2006 Volunteer Governor’s Annual Easter Egg Hunt Topeka. Columbia. Baldwin City. Inc. improved quality control and quality assessment methods April 2010 – ETC Institute. Overland Park. Kansas February 2009 Physical Therapy Technician •Answer phone calls. Kansas Bachelor of Science in Exercise Science. Olathe. Kansas February 2010 Substitute Preschool Teacher February 2009— The Athletic Club of Overland Park. Theatre. Magna Cum Laude 2008 PROFESSIONAL EXPERIENCE January 2012— Present MHA Management Consultants. create reports to physicians •Assist patients with exercises. Kansas March 2010 Assistant Fitness Manager/Play Zone Supervisor/Certified Personal Trainer •Assist Fitness Manger in daily operations. create exercise programs LEADERSHIP ACTIVITIES AND AWARDS May 2008 2004—2008 2004—2008 UNIVERSITY OF MISSOURI Mildred Hunt Riddle Departmental Recognition Scholarship Baker University Presidential Scholarship Baker University Dean’s List Member and Officer. operational and work flow processes •Facilitate EMR implementation •Coordinate website and social media design July—December Health Care Services Group. handle wellness center membership sales •Call for physician recommendations. schedule and greet patients. Kansas 2004—2008 Member Delta Delta Delta Social Sorority 2007 Vice President. Topeka. health assessments. Overland Park. Kansas November 2008 Representative American Heart Association Wyandotte Health Fair Kansas City. Kansas Spring 2007 Participant Relay for Life Lawrence. Secondary Education 1988 PROFESSIONAL EXPERIENCE March 2011— Present GlaxoSmithKline Regional Account Manager—Managed Markets •Public. Columbia. and execute to maximize business potential •Develop high performing teams: coach. Private. Strength Finders analysis •Strategic initiatives toward long-term goals January 1999— GlaxoSmithKline January 2006 Executive Pharmaceutical Consultant I and II •Assist in recruiting interviews for sales force expansion •Selected as District Computer Consultant for Passport •Philadelphia guest training rotation UNIVERSITY OF MISSOURI 24 . Institutional Customers (PPIC) •Work regionally with Managed Markets Pharmacy Benefits Managers. Nebraska Bachelor of Science Bachelor of Science. developing individuals. develop and collaborate •Lead with passion: instill ownership. Missouri Master of Health Administration Expected December 2012 University of Nebraska. plan. Health Plans. state Medicaid Programs GlaxoSmithKline January 2008— November 2010 Therapeutic Sales Manager—Respiratory Division •Drive business results: analyze. desire to succeed •Lead teams that included Five Platinum Tier Award (Top Prize) winners and Two Ruby Tier Award ( Top 10%) winners out of nine representatives •Selected to lead and develop the Regional Development Program January 2007— GlaxoSmithKline April 2008 Executive Therapeutic Specialist Representative •Executive Leadership Development Program participant •Responsible for advanced hospital and teaching institution sales •Overlap with as many as six territory selling teams •Conduct disease state and sales training •Lead team of TSRs at major conference •Present module on “Teamwork” at regional meeting January 2006— GlaxoSmithKline April 2007 Field Sales Supervisor—Manager •Identify team dynamics •Institute novel business analytics •Coach for performance.HEALTH SERVICES MANAGEMENT GRADUATES M i cha e l B oy d Ke l l ey PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2008-Present Board Member People’s Health Center EDUCATION University of Missouri. accountability. Lincoln. Maryland Home Office. Inc. St. Corporate Headquarters. Educator •In cooperation with Pulmonetics.. Louis. Missouri Registered Respiratory Therapist—Team Leader/Transport Therapist •Provide inhaled nitric oxide delivery. also including nitric oxide use and other specialty gases such as nitrogen and carbon dioxide. Missouri Master of Health Administration Expected December 2012 Southern Illinois University. Milwaukee. maintaining proper ventilation and oxygenation •Member of cardiothoracic surgery team for emergency open heart procedures UNIVERSITY OF MISSOURI 25 . and specialty gases including nitric oxide Cardinal Glennon Children’s Hospital. Carbondale. prostaglandin delivery and delivery of basic bronchodilator and steroid inhalation medications •Member CGCH neonatal/pediatric transport team. •Educate resident and fellow physicians in respiratory therapy procedures and mechanical ventilation. Wisconsin Clinical Specialist March 2007 – June 2011 January 2003— February 2007 •Provide clinical guidance and expertise for 10 sales representatives serving the North Central Region of the United States •Present educational materials to and train physicians. Missouri September 1999— Registered Respiratory Therapist December 2002 •Work progressively in ICU and Cardiac Unit managing major surgery and trauma patients. Milwaukee. organize other therapists for transport and manage departmental coverage in their absence.HEALTH SERVICES MANAGEMENT GRADUATES H e at h e r D e e K n e z PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Member National Board for Respiratory Care Member American Association of Respiratory Care EDUCATION University of Missouri. responsible for educating physicians and respiratory therapists in CHW and other organizations on the use of LTV 1200 for the state of Wisconsin mass casualty plan. Illinois Bachelor of Science in Healthcare Management 2001 Associate of Science in Respiratory Therapy 2000 PROFESSIONAL EXPERIENCE June 2011— Present Vapotherm.. Inc. Wisconsin Registered Respiratory Therapist—Neonatal/Pediatric Specialist. Stevensville. Conduct new equipment in-service for all physicians •Daily rounds with neonatology team (NICU) and cardiac team (PICU) •Present RN orientation on respiratory therapy procedures. In addition. mechanical ventilation. Southeast Missouri Hospital. and respiratory therapists on high flow therapy using Vapotherm equipment •Manage continuing education credits through American Association for Respiratory Care (AARC) for all clinical specialists within Vapotherm Children’s Hospital of Wisconsin. nurses. Cape Girardeau. Columbia. Spring 2007 UNIVERSITY OF MISSOURI 26 . delivered speeches on sales and growth strategies •Developed business plans and coordinated team members’ business plans •Mentored new hires and rising employees within the company LEADERSHIP ACTIVITIES AND AWARDS Army Achievement Medial. Missouri Bachelor of Science in Exercise Science May 2007 PROFESSIONAL EXPERIENCE October 2011— Present January 2008 – July 2011 March 2002— Present June 2004— May 2007 Fit For Life. Kirksville. Missouri Exercise Physiologist •Assist in achieving AACVPR accreditation for cardiac rehabilitation department •Assist in ongoing efforts to assure Medicare documentation compliance •Assist in multiple department relocations that resulted from changing Medicare guidelines •Implement operational changes enabling the pulmonary rehabilitation department to provide additional services and accommodate increasing patient volume •Responsible for providing clinical care for cardiac and pulmonary rehabilitation patients •Responsible for development and presentation of education materials for patients Kansas Army National Guard. Independence. Kansas Sergeant •Responsible for public speaking. Kansas ANG Achievement Medal Army Reserve Components Achievement Medal National Defense Service Medal Army Service Ribbon Vector Marketing President’s Club Award. Raytown. Olathe. Missouri Director of Cardiac and Pulmonary Rehabilitation •Marketing and development of the Cardiac/Pulmonary Rehabilitation Program •Increased sources of referrals from one source to eight sources •Responsible for training staff on policies and procedures •Assist facility management with procurement and implementation of new IT system •Increased recruitment of clientele by 33% •Development and presentation of educational materials for clients and staff Centerpoint Medical Center (HCA). Missouri Field Sales Manager •Conducted sales meetings. Missouri Master of Health Administration Expected December 2012 Truman State University. program development and materials purchasing •Partner with unit Readiness Non-Commissioned Officer to obtain equipment for every Army National Guard armory in Kansas •Responsible for supervising and directing unit tasks •Responsible for maintaining unit adherence to military protocols and standards •Manage progress of soldiers deemed deficient •Monitor safety of all soldiers during personal fitness training •Oversee staff and participants during Army Physical Fitness Testing Vector Marketing. streamlining unit protocols. Columbia.HEALTH SERVICES MANAGEMENT GRADUATES R ya n L o c a s c i o EDUCATION University of Missouri. Fall 2006. Kansas City. and social services Argosy Hotel. Kansas City. Missouri Casino Banker •Maintain casino general ledger account •Train new employees in corporate policies and job duties •Collaborate in restructuring of department training procedures. Kansas City. Kansas Interim Coordinator of Attendant Care Services September 2007—August 2011 June 2006— August 2011 •Manage staff of 20 attendant care specialists •Coordinate delivery of homecare services aimed at improving ADLs and IADLs •Monitored and tracked billing of services under Medicare and Medicaid guidelines Center for Behavioral Health Care.HEALTH SERVICES MANAGEMENT GRADUATES Gregory S. Columbia. Kansas Bachelor of Science in Social Welfare May 2007 PROFESSIONAL EXPERIENCE May 2012— Present 2007-Present Professional Member National Association of Social Workers April—August Harry S. Miller PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2012-Present Student Associate Healthcare Financial Management Association 2011-Present Student Member American College of Healthcare Executives EDUCATION University of Missouri. Lawrence. Casino. and Spa. Columbia. Missouri Master of Health Administration Expected May 2013 University of Kansas. cultural. Missouri Health Systems Specialist Intern •Responsible for cost analyses of implementation of new federal programs •Develop and execute action plan that reduced workmen’s compensation claims by 3. Kansas City. recreational. Kansas Social Worker •Provide goal-directed case management to adults with severe and persistent mental illness •Identify strategies and treatment options to increase symptom management •Reintegrate individuals into community by connecting with educational.22% •Redesign emergency response team recruitment strategies •Member of interdisciplinary team chartered with conducting root cause analyses of adverse events Center for Behavioral Healthcare. Truman Veterans Hospital. which improved performance by 30% LEADERSHIP ACTIVITIES AND AWARDS 2009-2011 2006-2007 2006-2007 2005-2007 UNIVERSITY OF MISSOURI Clinic Volunteer Juvenile Probation Officer Volunteer Coordinator NAACP Chapter Treasurer Kansas City Free Health Clinic Jackson County Family Court Douglas AIDS Project University of Kansas 27 . and saving $180. requiring knowledge of Windows platforms (DOS). Computer Science Bowling Green State University.T. Ohio Bachelor of Science. maximizing technical staff efforts.000 City employees •Develop. Information Technology Services Columbia. WNT. recommend. •Lead and organize teams around a common objective. Missouri Master of Health Administration December 2012 Virginia Polytechnic Institute and State University. bedside monitoring devices. resulting in improved customer satisfaction and response time. WXP) Microsoft Office Professional. UNIVERSITY OF MISSOURI 28 . and citywide standards regarding microcomputer acquisition. Toastmaster’s International EDUCATION University of Missouri. Business Administration PROFESSIONAL EXPERIENCE August 2010— Present – January 2006— August 2010 Tiger Institute. Norton Antivirus. high quality deliverables in a health care environment •Independently manage multiple projects of diverse scope. and IBM mainframe. interfaces to the EMR. Prism. Blacksburg. Missouri Business Technology Analyst—Expert •Primary liaison between customer and service providers (internal and external) for all assigned projects •Responsible for technology applications in the Surgery Department. Develop and implement service level agreements between I. Missouri Project Manager •Coordinate departmental and cross-functional teams to deliver timely.000 per year June 1993— Information Systems Specialist II January 1997 •Senior Technical Support responsible for providing PC hardware and software solutions to City employees •Install. Columbia. and complexity in a multi-facility hospital environment. direct. University of Missouri Health Care. and resolve customer issues regarding the use of systems and availability of equipment and software February 1997— City of Chesapeake. Bowling Green. Help Desk to assist 3. and end users •Successfully implement and manage an I. GroupWise. new developments and changes in clinical and technical areas impacting the use of software systems •Investigate. procedures. W2000. visibility. Imaging systems.000 internal customers. deliver the solution based on a flexible plan to accommodate change •Monitor and report project and/or team performance against specific goals & objectives and provide feedback to functional managers. Provide timely communication of project status to stakeholders and team. Chesapeake. and update policies. Information Technology Department. analyze. Virginia August 2005 Client Technology Manager •Lead. configure. Virginia Bachelor of Science.HEALTH SERVICES MANAGEMENT GRADUATES Cecilia Molina-Clark PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Charter Member. and disposal. and scheduling •Advise end users and management on problems.T. Columbia. and supervise a technical team to meet computer technology needs of 3. W98. and maintain microcomputers systems attached to the LANs and to City’s Enterprise Server •Troubleshoot PC and network issues. Surgery and Anesthesia documentation. use. and Operating Rooms. Intensive Care Units. Cerner Corporation. Drury University 29 . and billing LEADERSHIP ACTIVITIES AND AWARDS 2012-2013 2011 2011 2011 2010-2011 2010-2011 2010 2010 UNIVERSITY OF MISSOURI Social Chair. Business Administration May 2011. Iowa Administrative Intern •Completed projects related to the research. 2nd Year Experience Program. Springfield. Missouri Master of Health Administration Certificate in Health Informatics Expected May 2013 Drury University. Missouri Brand Development Intern Summer 2009 •Conducted research and planning regarding community branding and member development •Maintained social media and community contact databases •Assisted with Chamber-sponsored educational and fundraising events in the Community Internal Medicine Associates. Drury University Student Government Association Advisor. and other projects •Conduct data analysis for department projects and presentation to faculty Mercy Medical Center. Springfield. Columbia. Missouri Job Shadow •Observed clinical patient consultations of three internal medicine physicians and attended hospital rounding •Observed the administrative processes involved in the operation of a small internal medicine clinic. Missouri PROFESSIONAL EXPERIENCE 2011—Present – University of Missouri. Missouri May—August 2012 2009 Volunteer Hurricane Ike Recovery. and communication of Mercy’s two Accountable Care organizations and Health Coach implementation •Provided research and data analysis for strategic planning initiatives. Drury University Biology Department President. John’s Hospital Springfield. Springfield. elderly care programs.HEALTH SERVICES MANAGEMENT GRADUATES Kyle My ers PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2010 – 2011 Member Beta Beta Beta Biological Honor Society EDUCATION University of Missouri. Columbia. Health Management and Informatics Graduate Student Association University of Kansas Health Management Case Competition Student Leader of the Year. Missouri Bachelor of Arts in Biology Minors in Global Studies. Missouri Teaching Assistant. Drury University Senator. including scheduling. Des Moines. Drury University Lora Bond Award. Biology Department Volunteer Discovery Center Springfield. Drury University Student Union Board Mortar Board Senior Honor Society. human resources. Missouri Graduate Research Assistant 2008 – 2009 Project Developer Habitat for Humanity. Missouri Summer 2010 •Prepared the lab and lab materials for the Plant Form and Function classes •Assisted students with lab material and worked under the direction of the Professor to demonstrate lab techniques and concepts Chamber of Commerce. including medical community assessments Drury University. coding. education. Galveston. Cum Laude 2010 Volunteer St. Warrensburg. Texas 2009—2011 2009 •Provide research support for department projects and initiatives. including Medicaid expansion. Warrensburg. Project title: Movement Detector for MRI application Volunteered regularly in numerous Healthcare activities: Blood Donation Camp. acquisition. India UNIVERSITY OF MISSOURI 30 . Florida •Participated in Institute of Continuous Improvement strategy development: reviewed portfolio. clinic load and patient experience resulting in $100. adjust. Ohio Administrative Resident •Facilitated project aimed at outpatient clinic room utilization improvement using lean process tools. Ltd. India Team Leader of semester-project held at Rajalakshmi Engineering College. developed training/ mentorship strategy. Cleveland. Chennai. ECG. India May— December 2010 Customer Support Biomedical Engineer •Identified requirements for medical devices in five hospitals and eight clinics by interacting with doctors and health workers •Researched and interpreted customer requirements for four projects to deliver the desired medical equipment •Traveled extensively to install. Columbia. established prioritization methodology. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2013 Rajalakshmi Engineering College. and EMG •Advised hospital administrators on planning. Polio Immunization Camp. and redesigned project sponsorship model Surabi Biomedical Instrumentation. demonstrate. Chennai. recommended improvement ideas to administration •Executed Kaizen event to improve Enterostomal Therapy (ET) nurse workplace satisfaction by redesigning workflow and supporting processes in the Colorectal Surgery Department •Developed strategic plan and gathered requirements for establishment of transplant and testing services at Cleveland Clinic.. India September 2008 2nd Prize at National Level Technical Symposium for Poster Presentation titled – “Blood Detoxification System”.HEALTH SERVICES MANAGEMENT GRADUATES S h i l pa P h a i r e m b a m PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Student Member American College of Healthcare Executives EDUCATION University of Missouri. and use of medical equipment LEADERSHIP ACTIVITIES AND AWARDS August 2006— May 2010 Primary Event Organizer for the Biomedical Department of Rajalakshmi Engineering College. provided recommendations related to scheduling practices. India Bachelor of Biomedical Engineering May 2010 PROFESSIONAL EXPERIENCE May— August 2012 Cleveland Clinic. Sanitation and Ecological Awareness Camp. Chennai. Chennai. Chennai. Breastfeeding Awareness Camp.000 per year cost avoidance •Interviewed patients regarding effectiveness of care team cards. Communicated and demonstrated solutions and safe practices of various health issues to the local community at these Camps March 2009 1st Prize at Annual Technical Festival for Paper Presentation titled – “Bio-Reactor Filtration System”. and maintain medical devices: Ultrasound. 2011 2010 2011 2009-2012 2012-2017 UNIVERSITY OF MISSOURI American Heart Association Platinum fit-Friendly Company Award American Heart Association Worksite Innovation Award Monsanto Site Contractor of the Year MediFit Shining Stars Site Gold Star Award MediFit Shining Stars Bronze Star Award OSHA VPP Star Site OSHA VPP Star Site 31 . Missouri Health Fitness Specialist •Design and implement incentive-based health promotion programs and personal wellness programs for employees to address identified health risks. Louis. helping them secure scholarship offers through skill development and performance training •Provide cost-effective training options to decrease health risks and improve overall wellbeing for business executive and select individuals. Louis. St. Warrensburg. Missouri Bachelor of Science in Physical Education Minor in Business Administration May 2007 PROFESSIONAL EXPERIENCE December – 2009—Present National Society of Physical Activity Practitioners in Public Health American College of Sports Medicine August 2009 Present HealthMark. 2010. achieving over $10. Missouri August 2009 Training Specialist/Fitness Evaluator/Facilities Manager •Facilities Manager within six months of hire •Improve daily operations. fitness. Missouri Master of Health Administration Expected December 2012 University of Central Missouri. •Develop educational presentations on personal health and related topics MediFit Corporate Services—The Monsanto Company World Headquarters.000 square foot facility according to OSHA and NFPA guidelines •Negotiate contracts.000 cost savings in one year •Design and implement emergency procedures for a 21. 2012 2009. Louis. •Present health information topics for groups of 15 to 50 business professionals •Organize and assist company sponsored health fairs promoting health and wellness services available to employees •Support Wellness Coordinator conducting company sponsored wellness initiatives including biometric screenings and Health Risk Assessments (HRAs) •Manage MediFit uniform budget and personal expense accounts for over 200 staffed sites and their employees •Conduct monthly benchmarking reports tracking employee participation and program outcomes February 2007— HammerBodies Custom Fitness. Missouri President •Private consulting company specializing in providing clients with solutions to specific health. Columbia. St. and sport goals •Prepare high school athletes for college athletics. 2012 2011. St.HEALTH SERVICES MANAGEMENT GRADUATES Mark C.000 in sales as a training specialist and fitness evaluator •Develop custom personal fitness programs and led specialized training for clients and athletic teams LEADERSHIP ACTIVITIES AND AWARDS 2011. hired outside contractors for facility improvement projects •Record over $200. Riley PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES American College of Healthcare Executives Medical Group Management Association Healthcare Financial Management Association EDUCATION University of Missouri. and implementation of 340B compliance software •Assist in maintenance of system-wide pharmacy product/order catalog •Liaison for pharmacy department with other hospital departments •Data mining/analysis for quality improvement. Missouri Pharmacy Tech II March 2008— January 2009 •Daily technician scheduling •Assist with inventory and ordering •Assist patients with over the counter items. Columbia. chronic low back patients •Health Fairs—Tour of Missouri. November 2011 Columbia. Pharmacy Services Columbia. •Communicate with insurance companies to resolve prescription coverage issues •Responsible for University Pharmacy delivery service and mail delivery Boone Hospital Center—Wellaware. Columbia. Health Informatics Expected December 2012 University of Missouri.HEALTH SERVICES MANAGEMENT GRADUATES J a c o b Pa u l S i m o n s EDUCATION University of Missouri. and financial decision making •Assist in solving scanning and order entry problems in hospital locations dealing with direct patient care January 2009— University of Missouri Hospital and Clinics. etc. Jefferson City. Missouri Master of Health Administration Master of Science. Missouri Conservation Health Fair LEADERSHIP ACTIVITIES AND AWARDS University Hospital Medication Management Committee Women’s and Children’s Hospital Medication Management Committee Nuts and Bolts Committee Medication Error Reduction Team (MERT) HIMSS 7 Project Team .Pharmacy UNIVERSITY OF MISSOURI 32 . patient safety. Missouri Graduate Certificate in Public Health December 2009 University of Missouri. Missouri August— November 2007 Intern •Assisted Fitness for post stroke. Human Environmental Sciences Nutrition and Fitness December 2007 PROFESSIONAL EXPERIENCE December 2011—Present University of Missouri Hospital and Clinics. pharmacy automation. provide exercise guidance and suggest healthy lifestyle choices Capital Region HealthPlex-Fitness Center. Missouri Fitness Instructor •Collect and analyze facility statistics •Communicate correct use of exercise equipment to limited-ability patients •Health Fairs—assist companies in improving employee health and safety •Personal training. cognitively challenged. Missouri Business Technology Analyst •Play active role in pharmacy projects including a formulary combine. University Pharmacy. Columbia. prescription issues. Columbia. Missouri Bachelor of Science. Missouri Bachelor of Arts in Cultural Anthropology July 2005 Student Member Healthcare Financial Management Association 2011-Present Student Associate American College of Healthcare Executives PROFESSIONAL EXPERIENCE January 2012— Present January 2011—Present Volunteer MedZou Community Health Clinic May—August 2012 Center for Health Care Quality.HEALTH SERVICES MANAGEMENT GRADUATES Brandon Slama PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. doubling the size of team •Participated in EMR selection and Did Not Keep Appointment (DNKA) reduction projects September — Veterans United Home Loans. and designing and implementing interventions to improve patient flow. Missouri 2006— Plaza Insurance Center. Columbia. Columbia. optimize patient scheduling and reduce no-shows •Recruit professional and student social work volunteers. Columbia. University of Missouri. and close sales opportunities •Numerous “Agent of the Year” and “Agent of the Month awards for top sales •Adhered to wide variety of underwriting guidelines for a diverse product mix LEADERSHIP ACTIVITIES AND AWARDS 2012 2012 UNIVERSITY OF MISSOURI Second place. Columbia. Trulaske Consulting Association Team Case Competition University of Alabama-Birmingham Health Administration Team Case Competition 33 . Columbia. Columbia. Missouri Master of Health Administration Master of Business Administration Expected May 2013 April 2012—Present University of Missouri. Missouri A Bargain Insurance Agency. Missouri Management Intern •Develop business plan for establishing Blood and Marrow Transplant Services •Analyze feasibility of establishing an outpatient psychotherapy clinic by LCSWs at cancer center •Create balanced scorecard for Acute Care for the Elderly unit Trulaske College of Business. Missouri Present Quality Improvement Chair January— Interdisciplinary Chair December 2011 •Built and led interdisciplinary teams in creating vision. Columbia. qualify. Missouri Sales Agent •Prospect. Columbia. Missouri August 2012— December 2011 Graduate Research Assistant •Evaluate student performance goals and assessment methods for “Assurance of Learning” AACSB reaccreditation requirements for undergraduate BSBA program •Statistical analysis of student performance improvement with SPSS and Excel January 2012— MedZou Community Health Clinic. University of Missouri. Columbia. Columbia. Missouri August 2010— Horace Mann Insurance Corporation. Missouri Graduate Research Assistant •Analyze (overutilization of Hypercoagulation Panel lab orders and inpatient Glycemic Control guideline adherence using Access and Excel University of Missouri Health Care. setting goals. intensive care. Pontiac. residential care facility. Linda Weatherbee Management Award. and home medical equipment OSF St. black belts. 30 family and specialty clinics. radiology. home health. University of Missouri Recipient. health transit. Alpha Lambda Delta . Sigma Zeta. 6 long-term care facilities. Francis Medical Center. Decatur. Millikin University Recipient. rehabilitation services. Bolivar. 5 independent living facilities.HEALTH SERVICES MANAGEMENT GRADUATES Amber N. Management. Missouri Administrative Intern 2012—Present Fundraising Chair HMI Graduate Student Association (HMIGSA) Winter 2010 •Participated in organizational level meetings including strategic planning for fiscal year 2013 •Researched market share analysis for a new clinic and the expansion of the medical office building •Developed a benefit analysis on owning a long-term care pharmacy •Collaborated with administrators in an extensive rural healthcare system – 74 bed hospital. Illinois Medical Records Clerk •Copied patient charts in preparation for electronic medical records system •Ensured accuracy and patient privacy in medical records •Assisted teams in rural clinics in preparation of transitional electronic medical records system LEADERSHIP ACTIVITIES AND AWARDS 2012–present 2010 2009 2008 UNIVERSITY OF MISSOURI Fundraising Chair. and surgery •Reviewed customary training program for internal employees OSF St. Millikin University 34 . Columbia. Peoria. Missouri Master of Health Administration Expected May 2013 Millikin University. Millikin University Recipient. James. homemaker plus. Steidinger PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. hospice. Illinois Six Sigma Department Intern Summer 2010 •Participated in hospital system level Six Sigma projects •Interacted with master black belts. laboratory. and green belts in projects at all stages •Collaborated with managers in emergency. Magna Cum Laude Minor in Biology May 2011 2011-Present Student Associate American College of Healthcare Executives 2012-present Student Member Healthcare Financial Management Association PROFESSIONAL EXPERIENCE Summer 2012 Citizens Memorial Healthcare. Illinois Bachelor of Science. Health Management and Informatics Graduate Student Association. Des Moines. Columbia. Wa l s h EDUCATION University of Missouri. Sociology May 2011 PROFESSIONAL EXPERIENCE May—August 2012 Bethesda Health Group. Missouri November 2011—May 2012 Administrative Intern •Assist with establishing new payment structure •Identify and schedule guest lecturers 2010-2011 Anawim—Housing Public Relations Senior Capstone. Journalism and Mass Communication Major in Public Relations. Louis. Columbia. Morrison Journalism Scholarship.HEALTH SERVICES MANAGEMENT GRADUATES A l i s o n L . Drake University Athletic and Presidential Merit Scholarship. Drake University Missouri Valley Conference All Conference and All Tournament Soccer Team Team Captain. Iowa •Manager of collateral materials and editing •Create a PR campaign in a simulated agency environment •Participate in a semester-long research plan •Create and edit media kit pieces •Organize agency meeting LEADERSHIP ACTIVITIES AND AWARDS President’s List. Drake University Paul F. Iowa Bachelor of Arts. Des Moines. Concentrations in Spanish. St. Missouri Master of Health Administration Expected May 2013 Drake University. Drake University Women’s Soccer Team UNIVERSITY OF MISSOURI 35 . Missouri Human Resources Intern •Collaborate on onboarding project with HR department •Shadow Senior Management Team •Document AOD admission process for Long-Term Care (LTC) and rehabilitation communities •Record incidents in Excel for LTC and Independent Living communities •Conduct research concerning social media for marketing department TigerPlace. Drake University Dean’s List. Chemistry Department. University of Missouri. Columbia. Columbia. Missouri Review Session Student Tutor in Biochemistry.HEALTH SERVICES MANAGEMENT GRADUATES Brian S. Illinois Hospital Administration Intern •Surgical service and pre-anesthesia value-stream and process mapping. University of Missouri. University of Missouri. standard works development and daily report outs to executive committee and administration •Gemba Walks to clinical units to receive key performance indicator reports and develop action plans including an IV pump programming project. University of Missouri. England Study Abroad. Biology Department. Columbia. Weiss PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. Missouri. Review Session Tutor in Genetics. Carbondale. Columbia. Missouri Master of Health Administration Expected May 2013 University of Missouri. Missouri Undergraduate Research Assistant •Phylogenetics research investigating relatedness among and between groups of African Elephants through genetic analysis of collected samples LEADERSHIP ACTIVITIES AND AWARDS 2010 2010 2008 –2009 2009 UNIVERSITY OF MISSOURI Honors Thesis in Biochemistry. Columbia. University of Missouri. •Led the development of the executive dashboard and piloted nursing process improvement projects Jason Cooley Lab. Missouri. North Yorkshire. MO Center for Health Care Quality. Columbia. Missouri Honors Bachelor of Science. School of Biochemistry and School of Art History 2009 2012 – present Volunteer Rainbow House Children’s Shelter 2007 – present Volunteer PROFESSIONAL EXPERIENCE 2012 – Present Graduate Research Assistant Habitat for Humanity 2010 – 2011 Patient Ambassador University Hospital University of Missouri May— August 2011 2008 – 2009 Volunteer Project Science after school program University of Missouri – Columbia. Columbia. University of Missouri. Missouri 2009—2010 •Study of readmission profiles and legislation •Study of patient falls score criteria •Operating room support Memorial Hospital Carbondale. Missouri Undergraduate Research Assistant 2007—2008 •Complete honors thesis project and report on the effect of cholesterol on protein integration •Investigate the pathway for transmembrane protein signaling in the context of protein structure and catalytic activity Lori Eggert Lab. Columbia. Transcontinental Cyclist – Bike the US for MS – Blacksburg. Virginia. 36 . Biochemistry August 2011 2012 – present Student Associate American College of Healthcare Executives University of York. Independence. business and management systems to ensure facility complies with all PharMerica and hospital policies and procedures. Louis College of Pharmacy May 2005—Present Preceptor/Adjunct Faculty University of Missouri— Kansas City School of Pharmacy EDUCATION University of Missouri. all CMS Title 22 regulations. Missouri September 2012 Director of Pharmacy •Full oversight of pharmacy staff and all hospital pharmacy functions. formulary and mnemonic updates prior to implementation of new software April 2003— Carroll County Memorial Hospital. Kansas City. pharmacy policy and procedures •Implemented new pharmacy software •Conducted complete review and revision of hospital formulary UNIVERSITY OF MISSOURI 37 . Missouri March 2005 Director of Pharmacy •Daily functions of Pharmacist In Charge. Missouri February 2009 Staff Clinical Pharmacist •Performed daily activites of a decentralized cinical pharmacist. functioning primarily in the Critical Care areas. and the OR •Developed Infectious Disease Training module for fellow pharmacists •Developed policy and procedure for pharmacist involvement in STAT team •Assist update of standard concentration of critical care drips. inventory and drug spend reduction October 2007— North Kansas City Hospital. administration rates •Developed STAT Team pharmacist reference tool March— Centerpoint Medical Center.HEALTH SERVICES MANAGEMENT GRADUATES Elizabeth A. Missouri March 2007 Staff Clinical Pharmacist •Revised and expanded Therapeutic Interchange Policy •Member of the Pharmacy and Therapeutics Committee •Lead pharmacist for evaluation of new hospital pharmacy software. Columbia. financial. Kansas City. and inventory control. 797 compliance •Formulary management •Inventory management. hospital pharmacy management •Contracts. Sedalia. Louisville. •Meet with Regional and District Senior Kindred Management to review results and strategies •Monitor hospital pharmacy budgets to ensure overall profitability •Ensure compliance to all Joint Commission medication management standards. operational and clinical •Budget preparation and compliance •CMS and TJC survey preparation and compliance •Developed pharmacist training modules— including antibiotics. or other applicable regulatory agencies February 2009— February 2009— PharMerica/Kindred Hospital. Missouri Doctor of Pharmacy May 2003 PROFESSIONAL EXPERIENCE September 2012—Present PharMerica. Missouri Master of Health Administration Expected December 2012 University of Missouri. Weisz PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES May 2010—Present Preceptor/Adjunct Faculty St. North Kansas City. purchasing. Carrollton. STAT team. Missouri October 2007 Staff Pharmacist •Daily activities of hospital staff clinical pharmacist March 2005— Bothwell Regional Health Center. Kentucky Senior Director of Operations Hospital Pharmacy Services •Provide oversight for 27 hospital pharmacy accounts in the West and Midwestern United States •Direct management staff on implementation of clinical. Missouri Master of Health Administration Expected December 2012 University of Missouri. Diagnostic Ultrasound 2003 Bachelor of Health Science. Jefferson City. Missouri Lead Sonographer 2002—2003 •Manage Ultrasound Department at one site of the largest cardiovascular private practice in St. Missouri Master of Health Science. Respiratory Therapy 2001 PROFESSIONAL EXPERIENCE 2003—Present Metro Heart Group. Mary’s Hospital. This site performs approximately 400 ultrasounds each month •Develop and implement efficient accurate work practices and protocols to ensure continuity of care among six satellite offices •Initiated and now maintain accreditation with Intersocietal Commission for the Accreditation of Echocardiography Laboratories (ICAEL) and Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL) •Establish testing protocols for acquiring diagnostic images. and explaining procedures •Obtain and record two-dimensional and M-mode graphic representations of the heart and vasculature •Provide preliminary diagnostic report to physician St. to include vital signs and measurements. Louis. restrictive. Columbia. or normal airway flow. ensuring proper distribution of assignments and adequate space and facilities for performance of duties •Prepare patients for diagnostic procedures. Missouri Registered Respiratory Therapist •Duties of Registered Respiratory Therapist as above UNIVERSITY OF MISSOURI 38 . Missouri Registered Respiratory Therapist 2001—2002 •Assist in all cardiac and respiratory arrests (Code Blue) •Participate in intubation of patient when artificial airway is needed •Perform proper ventilator management to minimize patient ventilator exposure •Perform Pulmonary Function Testing to determine if patient has obstructive. Columbia. Louis.HEALTH SERVICES MANAGEMENT GRADUATES Ronald Aaron Wiles EDUCATION University of Missouri. review of medical history. •Execute electrocardiograms (EKG) when needed University of Missouri Health Care. St. Columbia. train sonographers to utilize this approach following ICAEL and ICAVL standards •Plan and schedule work for the group. Missouri Cashier •Provide prompt customer service •Answer customers’ questions and provide assistance accordingly •Resolve customer complaints The Deuce. Grants. winchester PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present Student Associate American College of Healthcare Executives Professional Development Chair Health Management and Informatics Graduate Student Association (HMIGSA) EDUCATION University of Missouri. Missouri Bachelor of Science. and daily activities for swing bed patients •Perform mock tracers on various departments •Perform audits on multiple departments •Data mined in radiology department to reduce revenue loss •Develop a form to determine effectiveness of registration trainers Lowes Home Improvement. New Mexico Administrative Intern Member Phi Theta Kappa Greek Social Fraternity April 2011— Present •Assist in Emergency Room EMR selection process •Establish policies. Missouri May 2010— December 2010 Cross-trained Utility •Place orders with suppliers. physician orders. Columbia. keep records and accounts of drink and food supply •Maintain entry-fee revenue and record •Organize and operate kitchen in timely fashion •Clean and organize establishment with staff for next day operations LEADERSHIP ACTIVITIES AND AWARDS Children’s Miracle Network Fundraising Habitat for Humanity Make-A-Wish Foundation UNIVERSITY OF MISSOURI 39 .HEALTH SERVICES MANAGEMENT GRADUATES Jared S. Business Administration Finance and Banking December 2010 PROFESSIONAL EXPERIENCE May—August Cibola General Hospital. Columbia. Columbia. Ballwin. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2012 University of Missouri. Health Informatics Master of Health Administration Expected December 2012 University of Northern Colorado. Greely. Joseph. St. Missouri Graduate Leadership Northwest Missouri Graduate Leadership St. reconfigure existing staff roles and increase staff. pain management. and increase earned media opportunities •Serve as primary advisor to CEO in promotion of Northwest Health Services Stadium Management Company—Denver Broncos. •Assist local free clinic with acquisition and implementation of an electronic medical record as well as access to the regional health information exchange •Process manager for a $20 million facility development project •Lead acquisition and development of a pediatric dental/medical and women’s health partnership •Manage $1 million development budget •Provide strategic and operational leadership for Community Access Network •Oversight of community strategy for quality and process improvement across systems •Strategic leadership for implementation of health information technology and data measurement initiative Northwest Health Services. Communications May 2005 PROFESSIONAL EXPERIENCE 2009—Present Northwest Health Services. Joseph. Columbia. build website. change in scope requests.HEALTH SERVICES MANAGEMENT GRADUATES Nichole Marie Wright PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Member Missouri Rural Health Association Jefferson City. increase outreach opportunities by 25%. Colorado Guest Relations Staffing •Primary advisor to Guest Services Coordinator for hiring and staffing 450 Guest Relations team members for game day and special events. Missouri Member Leadership St. Joseph St. Denver. and substance abuse •Lead planning process for application as a Patient Centered Medical Home for Northwest Health. and the local free clinic. budget development. St. Missouri Master of Science. Joseph. Colorado Bachelor of Arts. Joseph Steering Committee St. •Conduct Human Resources procedures for all new hires •Spearhead Guest Relations newsletter design and distribution •Create new employee handbooks •Review and edit 2007 Fan Guide for Denver Broncos LEADERSHIP ACTIVITIES AND AWARDS Lambda Pi Eta National Honor Fraternity UNIVERSITY OF MISSOURI 40 . needs assessments. Missouri 2007—2009 •Accountable for all grants management. Missouri Director of Development & Planning Member United Way Unmet Needs Committee St. Missouri Marketing/Communications Manager 2005—2007 •Build marketing and outreach to service Northwest Health’s 16 county service area •Develop and track $1 million budget •Champion creation of marketing and outreach strategy. Joseph. Joseph. including grant writing. Missouri EDUCATION University of Missouri. and direct contact •Develop and organize a community-based strategy around behavioral health. receiving NCQA level 3 recognition for all primary care locations. hospital clinics. Denver. Human Environmental Science May 2008 PROFESSIONAL EXPERIENCE February 2012 – University of Missouri Hospital and Clinics & Missouri Psychiatric Center— Present Rehabilitation Services. assist hiring of professional staff •Monitor out-patient clinic operations to ensure effective services are provided and recommend changes to improve coordination of care and productivity •Review and reconcile accounting reports. balance. methods and procedures to ensure safety and quality of services provided •Write department policies and procedures. Missouri Patient Service Representative III •Prioritize evening clinic responsibilities and train evening patient service representatives •Update patient insurance and demographic information •Collect. procedures or work standards •Assist in preparation of budgets and monitoring of revenue and expenditures. enhance employee education. including creating reports utilizing multiple systems and providing updates •Approve purchase of equipment and budget expenditures •Monitor and resolve Patient Safety Net issues •Facilitate various department projects. Columbia. personnel records •Interview. Columbia. personnel changes. Missouri Administrative Assistant •Serve as administrator for eight committees. gather necessary materials. multi-slide presentations and informational documents using Microsoft Publisher and PowerPoint University Physicians. Columbia. and respond to inquiries regarding invoices and payments The Urology Center of Colorado. Columbia. Missouri Master of Health Administration Graduate Certificate in Health Informatics Expected May 2013 University of Missouri. Missouri Bachelor of Science. post. improve facilities. Missouri Supervisor June 2009— February 2012 March—June 2009 July 2008— March 2009 March 2005— July 2008 •Analyze and revise departmental operations. and initiate therapy billing practices •Communicate with other departments to resolve operational problems University Hospital and Clinics—Rehabilitation Services. select. Columbia. and deposit co-payments UNIVERSITY OF MISSOURI 41 . arrange meetings. Missouri Administrative Assistant •Organize and coordinate office operations for efficient work flow and productivity •Order supplies and equipment. and evaluate support staff. including capital equipment with outside vendors and University departments •Facilitate completion of payroll functions. Columbia. advise staff on changes in policies.HEALTH SERVICES MANAGEMENT GRADUATES Whitney Ann Wright EDUCATION University of Missouri. train. Green Meadows Clinic. and record and distribute meeting minutes •Create brochures. Colorado Patient Registrar •Accurately evaluate and update patient data for 300 to 400 patients per day •Prepare education and marketing materials for patient outreach programs •Assist marketing manager in prep and set-up of in-services and public events University Hospital and Clinics—General Internal Medicine. prepare vouchers for payment. 41 FTE positions •Knowledgeable on regulatory compliance.T. US. Occupational Safety and Health Administration (OSHA). Louis. Pattonville School District UNIVERSITY OF MISSOURI 42 . daily operations •Monitor all Radiology Department dosimetry badges for radiation exposure levels •Educate employees and students to limit radiation exposure DePaul Hospital. MO Certified Nuclear Medicine Technologist •PRN for emergent patients North Callaway R-1 Public Schools.HEALTH SERVICES MANAGEMENT GRADUATES C h r i s t o p h e r B . Mammography. manage volumes and financial statements •Help implement new IT processes Des Peres Hospital (Tenet Health Care. St. MRI. Admitting. Columbia. X-ray. employee hours. File Room. Missouri Certified Nuclear Medicine Technologist Interim Director. School of Health Professions Student Council. imaging and successfully perform procedures as described by the Society of Nuclear Medicine •Manage financial budget. patient volume. working with Nuclear Regulation Committee (NRC). Big Sisters) Volunteer Take Steps for Crohn’s and Colitis EDUCATION University of Missouri. free-standing Emergency Room connected •Develop budget projections. Kingdom City. Nuclear Medicine Department •Two years lead/interim director •One year student facilitator •Direct Process Improvement Initiatives to improve physician and patient satisfaction.) Des Peres. SSM Health Care. Missouri Master of Health Administration Expected December 2012 University of Missouri. W yat t PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2003– 2007 Volunteer Elks Boys and Girls League (Big Brothers. Virginia Manager/Director of Facility Operations Volunteer University of Missouri Health Care November 2007—August 2012 November 2001—August 2012 June— November 2007 •Oversee 72 direct reports •Responsible for seven departments: CT. and Joint Commission (HCAHO) certification criteria •Adept with full range of Nuclear Medicine Procedures •Work with P. University of Missouri Assistant Wrestling Coach. Missouri Junior High School Science Teacher •Directly manage 120 students •Develop innovative methods to convey ideas and maximize all students’ potential •Work directly with administration to develop new methods of teaching •Cultivate skills in working with difficult individuals and developing specific solutions to problems LEADERSHIP ACTIVITIES AND AWARDS Executive Board. Missouri Bachelor of Health Sciences. Fredericksburg.E. Nuclear Medicine Technology Minor in Medical Health Physics May 2007 PROFESSIONAL EXPERIENCE August 2012— Present Mary Washington Health Care—Medical Imaging at Lee’s Hill (MILH). Columbia. Cullowhee. North Carolina Intern April 2010 •Collect diabetic information and enter in Excel •Enter patient’s date of birth and A1C data in spreadsheets •Calculate statistical information and report results Harris Regional Hospital. Sylva. Missouri Master of Health Administration Expected May 2013 Western Carolina University. Columbia. North Carolina June— December 2009 Campus Greenhouse Assistant •Care for campus garden. North Carolina Intern May— August 2009 •Payroll audit/Quality assurance analysis •Root Cause Analysis data collection •Floor plan and workflow (Assist prepping. and scanning) Western Carolina University. shrubs. Columbia. indexing. North Carolina Bachelor of Science in Health Information Administration Cum Laude May 2010 PROFESSIONAL EXPERIENCE May—August 2012 Member International Friends April 2010 Family Health Center. and flowers •Plant bulbs. Cullowhee.HEALTH SERVICES MANAGEMENT GRADUATES S e j i n “J i n n y ” Ye h PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present Student Associate American College of Healthcare Executives Member Asian Student Association (ASA) EDUCATION University of Missouri. Sylva. North Carolina University Bookstore Runner •Issue and receive books •Stock books to proper place •Cleaning LEADERSHIP ACTIVITIES AND AWARDS 2007—2010 2005—2006 UNIVERSITY OF MISSOURI Kendal King Scholarship Dean’s List 43 . Missouri Administrative Intern •Perform Patient Flow Time study project to reduce patient waiting time •Develop worksite wellness program •Recommend new policies and improvements Good Samaritan Clinic. seeds and cuttings. dig and cut weeds. water trees. transplanted seedlings and rooted cuttings 2009 Western Carolina University. Cullowhee. North Carolina Business Office Assistant •Research local hotel business information and enter data in Excel •Research newspaper companies in North Carolina counties •Arrange local casino statistical information and create spreadsheets in Excel Western Carolina University. Cullowhee. Individuals with three or more years of professional experience and a focus on applied health informatics are encouraged to apply to the Executive HI Program.P. Special areas of concentration include electronic health-care records.edu UNIVERSITY OF MISSOURI 44 . The Program also develops students’ research interests in health informatics and encourages those with excellent academic performance to pursue the PhD degree. contact: Veronica Kramer. and bioinformatics. designing.MASTER OF SCIENCE IN HEALTH INFORMATICS PROGRAM The University of Missouri. The University began offering training in health informatics in the 1970s and counts among its alumni some of the leading figures in the field. information storage.A. M. has been a leader in health informatics research since the 1960s. which is recognized for its excellence in research and national standing as a leader in primary care. information systems for managing health. retrieval and management.missouri. and research methods and outcomes analysis. Career Opportunities: The residential health informatics program focuses on understanding. and governmental agencies. research labs. The residential Master of Science in Health Informatics Program is located in the Department of Health Management and Informatics. Ernst & Young has created scholarships for students in the Master of Science in Health Informatics Program. Program Highlights: Course work combines classes in computer science. health insurance companies. For more information. Dual Degree. such as academic medical centers. decision support. The core health informatics curriculum includes courses in health information systems. In response to this need. Doctoral Study. home to the world’s first computerized clinical laboratory system. School of Medicine. health informatics. Ernst & Young Scholarships will be presented to outstanding applicants each year. group practices. and Graduate Certificates: Students seeking a master’s degree in health informatics at MU may expand their studies to obtain the following: PhD in Informatics (in Health Informatics emphasis area) offered through MU Informatics Institute Master of Health Administration (MHA) Graduate Certificate in Health Informatics Graduate Certificate in Health Ethics Graduate Certificate in European Union Studies Ernst & Young Scholarships: The consulting firm of Ernst & Young has recognized the need to prepare executive leaders who can bring knowledge of advanced information technology to strategic and operational decision making in integrated health systems. and developing information technologies to transform and integrate health systems. The Program prepares students to meet critical and complex challenges in applying information technology within the health industry and to pursue careers in a wide range of health care organizations and related settings. Coordinator of Student Recruitment & Admissions (573) 884-0698 kramerv@health. pharmaceutical firms. and health management. the faculty may require special pre-assessment of preparation levels of those students who have completed analogous foundation coursework prior to enrollment in the program.Thesis research in Health Management and Informatics (3)** **With approval of advisor students may elect 6 credits of HMI 8450 Methods of Health Services Research instead of 3 credits of HMI 8450 AND 3 credits of 8090 Thesis Research in HMI. & Evaluation HMI 8437 .Knowledge Management in Health Care HMI 8610 . Foundation Courses: HI candidates must complete or waive one foundation course:  Algorithm Design/Programming I (CS 1050 or equivalent) An additional six hours of foundation courses are highly recommended:  Algorithm Design/Programming II (CS 2050 or equivalent)  Database management systems I (CS 4380/7380 or equivalent) Full-time students who are admitted to the program without the required foundation course will be required to enroll in 12 hours in their first semester in order to complete the program in two academic years.Consumer Informatics HMI 8443 .Decision Making for Health Care Organizations HMI 8870 . UNIVERSITY OF MISSOURI 45 .Information Security.Data Warehousing and Data/Text Mining for Health Care HMI 8441 .Decision Support in Health Care Systems HMI 8573 .Introduction to Health Informatics Core (18 credits)       HMI 8435 .Methods of Health Services Research** HMI 8090 .Statistical Methods in the Health Sciences STAT 7510 .Master of Science in Health Informatics Curriculum (Residential Program) The Health Informatics (HI) core curriculum integrates fundamental informatics and management concepts and applies them to the health care environment. Policy.Theory and Application of Controlled Terminologies (Biomedical and Health Ontologies and Applications) HMI 8571 .Enterprise Information Architecture Research (9 credits)      STAT 7020 .Knowledge Representation in Biology and Medicine Concentration (Elect at least two) (6 credits)    HMI 8478 . Since foundation courses are necessary preparation/prerequisites for required HSM courses.Applied Categorical Data Analysis HMI 8450 . An individual who waives all foundation courses can complete the HI degree as follows: MS(HI) Plan of Study (36 credits) Introduction (3 credits)  HMI/Info Inst 7430 .Applied Statistical Models I or STAT 7150 . and safety of clinical services as well as the efficiency and overall business function. manage. The program begins a new cohort each Spring Semester.hmi. and how information technology can be applied to improve the integration. with online course work and independent study to form a comprehensive educational experience. drawing on the best evidence to develop an in-depth understanding of how health organizations and systems are structured and function. The program's innovative structure combines three on-campus weekend sessions per semester. As a national leader in both health informatics and distance education. implement. quality. The program targets practicing information services professionals who seek formal training in health informatics or credentials for advancement. implement. and provides them an increased understanding of the transforming potential and complexity of advanced information technology applied to healthcare organizations. develop.The Distance Learning Edge Just as information technology is revolutionizing health care delivery. starting each January.missouri. Graduates will be prepared to design.edu Or email [email protected]. and evaluate information technologies to improve systems at operational as well as enterprise levels. whether from a health care background or a technical background. Graduates will be prepared to design. develop. it is opening new doors in higher education as well. and evaluate information technologies to improve systems at operational as well as enterprise levels. the University of Missouri is uniquely prepared to apply the benefits of new technology not only to its curriculum. Program Design . Curriculum by Semester Spring Semester 1 Design of Health and Human Service Systems Introduction to Health Informatics Spring Semester 2 Information Security and Policy Theory & Application of Controlled Terminologies Summer Semester 1 (no on-campus sessions) Methods of Health Services Research (Part I) Enterprise Information Architecture Summer Semester 2 (no on-campus sessions) Methods of Health Services Research (Part II) Fall Semester 1 Health Economics Decision Support in Health Care Systems Fall Semester 2 Knowledge Management in Health Care Data Warehousing and Data/Text Mining Graduation in December For further program information please call: 1-800-877-4764 Visit us online at www. The curriculum provides an applied orientation. The program also serves individuals who want to make a career move into the informatics field.edu UNIVERSITY OF MISSOURI 46 .Executive Master of Science in Health Informatics The Executive Health Informatics Program addresses the growing demand for health care information technology leaders with high-quality technical and management training. The Program is designed for self-motivated professionals working in the healthcare and information technology fields. This format enables working professionals to maintain full-time employment while completing the two-year course of study. but also in the teaching process itself. Missouri Bachelor of Arts. Capital Jazzfest EDUCATION University of Missouri. Jefferson City. Business Administration Summa cum Laude 2008 PROFESSIONAL EXPERIENCE July 2009 Present Missouri Department of Elementary and Secondary Education. receipts. Ava n t PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Committee member Jazz Forward Initiative. Columbia. •Provide narration and announcements for various productions including the PBS television program. and Administration honor society UNIVERSITY OF MISSOURI 47 . Health Informatics Master of Health Administration Expected May 2013 Columbia College. Missouri Intermediate Clerk. •File correspondence. facilitators. “The Pet Connection” LEADERSHIP ACTIVITIES AND AWARDS Sigma Beta Delta. Missouri Manager •See and secure venues for band performances •Negotiate and create performance contracts with clients •Coordinate and direct rehearsals with band members •Act as band spokesman both on and off stage •Perform with band onstage Eric Avant and Jazz du Jour (3-10 member band).HEALTH INFORMATICS GRADUATES E r i c L . Jefferson City. The Tying Bench •Assist with assorted production duties including scouting locations and logistical planning of equipment usage and placement for the television program “Mid-Mo Music” •Seek and secure funding and support for the PBS program. Missouri Leader/Manager •Seek and secure venues for band •Hire and manage staff (musicians and sound production) •Facilitate all financial transactions •Organize and establish rehearsal schedules •Lead and direct performances •Perform with group onstage March 2003 Niche Productions November 2010 Vocal Talent/Associate Producer. Inc.. Management. Jefferson City. Columbia Master of Science. International Business. and other records •Locate and retrieve office-specific information upon request •Initiate educators’ certification process by properly routing incoming documentation •Route outgoing documentation to clients August 2003 – Present January 2003– Present Form and Funktion (Four member band). under supervision of Dr. health services industry •Conducted literature reviews related to financial and economic constraints facing firms in the U. University of Connecticut. University of Missouri. Hicks to formulate strategic plan for Missouri Health Information Technology Assistance Center •Conducted website content analysis to investigate the internet marketing potential of Regional Extension Centers under supervision of Dr. Robert Nordgren (CEO of NEMG) •Participated in group meeting for implementing the electronic medical record for NEMG’s physician practices Institute for Entrepreneurship & Business Development. Grant Savage Yale New Haven Health System. Health Informatics Master of Health Administration Expected May 2013 University of Connecticut. France Master of Science in Economics and Management 2006 University Mohamed V. Hicks •Participate in analyzing Visiting Consultant Clinicians location choice •Participate in writing book chapter titled: “International Physician Practice: Historical and Cross-Cultural Perspectives on Group Practice Management” under supervision of Dr. Columbia.I. Research Assistant •Investigate economic impact of expanding Medicaid coverage to uninsured population in Missouri.A.HEALTH INFORMATICS GRADUATES Adam Bouras PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011—Present Research Chair MedZou Community Health Clinic Columbia. Connecticut Administrative Intern •Worked closely with North East Medical Group (NEMG) to perform productivity analysis for newly acquired physician practices •Conducted literature review on developing mission. Lanis Hicks (current) •Coordinate implementation of Time Driven Activity-based Costing with Green Meadows Family Medicine. under supervision of Dr. Bridgeport. Rabat.S health and services industry LEADERSHIP ACTIVITIES AND AWARDS June 2012 May 2009 Fall 2007 UNIVERSITY OF MISSOURI Travel Research Grant. University of Connecticut 48 . Del Favero Agricultural Economics Scholarship.S. University of Missouri. Leung •Assisted Dr. Jefferson City. Missouri •Collected data and analyzed production efficiency of firms in the U. Morocco Bachelor of Science in Economics/Econometrics 2002 PROFESSIONAL EXPERIENCE Fall 2010— Present May— August 2011 2009—2010 Center for Health Care Quality. Columbia. Paris. Storrs. Connecticut Master of Science in Economics 2009 M.Ch. Lincoln University. and vision for healthcare organizations as requested by Dr. Missouri Ad hoc reviewer Operational Research: An International Journal EDUCATION University of Missouri. Department of Health Management and Informatics Travel Research Grant. Missouri Master of Science. Missouri . and verify patient billing information LEADERSHIP ACTIVITIES AND AWARDS Phoenix Award Recipient. Missouri Unit Clerk. Columbia. •Offer emotional support and resources to patient. obtain and process patients’ medical insurance. Emergency Department •Answer incoming telephone calls efficiently and courteously. Health Informatics Master of Health Administration Expected May 2013 University of Missouri. Missouri Customer Service Representative—Emergency Department •Register patients. Missouri Bachelor of Arts. and testify in court regarding documented findings University of Missouri Hospital. Columbia. Missouri Registered Nurse—Emergency Department •Care for a wide variety of patients at a Level 1 Trauma center •Assess patients and prioritize care. Nursing December 2005 PROFESSIONAL EXPERIENCE August 2010— Present July 2010— Present January 2006— Present University of Missouri Hospital. and notify nurse of new orders University of Missouri Hospital. document assessments •Manage multiple critically ill patients •Provide information and support to patients and families regarding condition and care plan 2006—Present Member Emergency Nurses Association Sexual Assault Nurse Examiner June 2003—November 2006 Volunteer EMT. braces. Missouri Emergency Medical Technician/Patient Care Technician—Emergency Department •Assist staff nurses with initial assessment of patients. Missouri Associate of Applied Science. Boone County Fire Protection District University Sexual Assault Response Team. take patient vital signs •Assist and train patients in proper use of splints. B r i g g s PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES April 2008—August 2009 CPR Instructor American Heart Association October 2008 Participant Medical Mission Trip Won by One to Jamaica 2007—Present Member International Association Of Forensic Nurses EDUCATION University of Missouri. advocacy centers. 2007 to 2011 UNIVERSITY OF MISSOURI 49 . Columbia.HEALTH INFORMATICS GRADUATES L e s l i e T. Columbia. 2006 to present University Hospital Ethics Committee. Interdisciplinary Studies December 2001 Lincoln University. Firefighter Boone County Fire Protection District January 2002— January 2006 August 2001— January 2002 August 2000— August 2001 •Collect and document forensic evidence from patients after sexual assault. Chairman 2007 to 2011 University Hospital Shared Governance Division Council. Chairman 2007 to 2011 University Hospital Shared Governance Global Council. process requisitions for diagnostic studies. Columbia. •Work in collaboration with local law enforcement. Columbia. relay messages and calls to appropriate personnel •Transcribe physician orders. Columbia. and crutches •Assist nurses in traumas and codes University of Missouri Hospital. Missouri Master of Science. March 2008 to present University Hospital Shared Governance Unit Council. Jefferson City. Missouri Course Coordinator Sexual Assault Nurse Examiner Course Trauma Nurse Course Instructor University of Missouri Hospital. and associate data from small business to better understand business personnel costs (time/labor) of delivering services and value of services to the institution •Prepare data for review of cost-effective analysis and efficacy of individualized treatment of anti-platelet therapy and platelet mapping service Circulatory Assist Services. Illinois Bachelor of Science. Illinois (Rush Affiliate) Adult/Pediatric Staff Perfusionist Director. Cum Laude PROFESSIONAL EXPERIENCE 2012—Present Clinical Analyst II •Member of Clinical Informatics for implementation of ED information system for Society for Advancement of Blood Management (SABM) 2002—Present Member Ohio Perfusion Society 2008—Present Illinois State Perfusion Society 2010—2012 1996—Present Member American Society of Extracorporeal Technology 1984—1992 Member International Association of Firefighters ProMedica Health Systems’ seven hospitals. University of Toledo Medical.HEALTH INFORMATICS GRADUATES Russell Ralph Brown. FRMC Transfusion Committee •Collect. Chicago. Ohio Adult Perfusionist. Perfusion Technology 1997. Luke’s Hospital. Toledo. Ohio St. Columbia. Skokie. Ohio Adult/Pediatric Staff Perfusionist Director. Chicago. Firelands Regional Medical Center. Toledo. 2010-2011 Adult Perfusionist. Ohio St. Illinois Rush North Shore Medical Center. Ohio Partner & Clinical Specialist 1999—2000 Member ProMedica Health System. format. and associate clinical cerebral monitoring data to STS database RUSH-Presbyterian-St. Incorporated. 2010—2011 Adult Perfusionist. Missouri Master of Science. Luke’s Medical Center. Pediatric Perfusion Program 1997—2000 •Provide cardiac perfusion services in major cardiovascular operating room (OR) •Support and coordinate pediatric case load with OR staff and anesthesia teams •Set up new pediatric perfusion program for Mercy Children’s Hospital •Manage all equipment & inventory purchases for pediatric perfusion. format. participate in workflow process system software HemoWorks LTD. Vincent Mercy Medical Center. Sylvania. Ohio 2001—2010 •Future health IT/health information exchange focusing on business intelligence and predictive analytics/modeling for health care Hemosolutions LTD. Health Informatics Master of Health Administration Expected December 2012 Rush University. Port Clinton. provide clinical IT support for ProMedica •Assist with end-user design of EDIS requirements •Responsible for technical build of EDIS product. 2011 •Provide contract perfusion services in multiple major cardiovascular ORs help other medical disciplines with blood management and tissue engineering •Focused on excellence in service and QI/QC. •Manage pediatric database of clinical information •Establish new business service (monitoring brain saturation) in pediatric tilt table laboratory •Collect. CCP PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2008 Member American Association of Blood Banks (AABB) 2007—Present Member EDUCATION University of Missouri. Southwest General Health Center. Illinois (Rush Affiliate) Cook County Hospital. Chicago. Pediatric Perfusion Program UNIVERSITY OF MISSOURI 50 . Maumee. Toledo. Michael’s the Archangel Board Member and Treasurer KCFC – Soccer Club Participant The Children’s TLC Ground Hog Run EDUCATION University of Missouri. CFO. Accounting 1984 PROFESSIONAL EXPERIENCE March 2012— Present Cerner Corporation. •Manage 35 FTEs for billing. Kansas City. payment posting. Missouri September 2010 Patient Accounts Manager—Government Payers •Managed staff of 32-40 FTEs responsible for Medicare. Overland Park. monitoring cash flow and publishing monthly key performance reports to providers—measuring against industry best practices. and FTE analysis •Designed monthly profitability by national product line reports •Prepare annual Budget and assist with monthly closing •Member on finance and system-wide RAC committee June 2007— Saint Luke’s Health System. & accounts receivable follow-up. Kansas 2000 to present Member United Way – Toqueville 2000-2008 Catechist St. variance. Kansas City. Health Informatics Master of Health Administration Expected December 2012 Marquette University. •Recommend physician EMR build changes for improved workflow through EMR September 2010 Saint Luke’s South Hospital. Missouri Operations Leader Ambulatory Revenue Cycle •Relationship contact for physicians.HEALTH INFORMATICS GRADUATES Jacqueline r. Kansas —March 2012 Senior Decision Support •Provide support to CEO. develop improved workflow/processes for 40+ clinics representing 80+ providers •Work with contracts. compliance.000. accounting. Medicaid.000 of penalties. exercising CMS knowledge and creativity in the absence of regulatory options UNIVERSITY OF MISSOURI 51 . PPS and CAH Medicare and Medicaid audits •Arranged forgiveness of over $1. Milwaukee. WI Bachelor of Science. CNO. Columbia Master of Science. EDI and EMR Consultants as relationship contact with physicians and practice managers. and TriCare Accounts Receivable •Significantly lowered Accounts Receivable Days to meet Bond rating goals •Member on finance and system-wide RAC committee February 2003— Saint Luke’s Health System. Kansas City. Michael’s the Archangel Parish Overland Park. Missouri June 2007 Reimbursement Manager •Prepared Hospital and Home Health cost reports •Calculated monthly Medicare contractual allowances for Critical Access Hospitals •Update SLHS and CAH Chargemaster to comply with billing regulations •CAH Chargemaster review to improve profitability •Review CAH cost reports. and management for costing •General Ledger upload for flexible budget. implementation teams. Burczyk PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Member St. New York Project Coordinator •Assist with day-to-day activities including various online engagements. Joplin. design. Columbia. LLC. and maintaining a longitudinal database to track local high school students as they progress through health-care related camps at the hospital. Heart of America Council. event management. •Responsible for video game league and event development. and build database to better track providers for the HIT Assistance Center •Participate in project to harmonize data transactions among statewide Level I Trauma Centers for reporting and tracking purposes Freeman Health System. building. California January 2005— November 2009 Website Administrator •Monitor and update web content for the premiere United States gaming organization •Write and publish a bi-weekly column as well as pre– and post-game commentary and feature articles LEADERSHIP ACTIVITIES AND AWARDS Eagle Scout. Missouri Bachelor of Science in Business Administration Computer Information Systems May 2011 PROFESSIONAL EXPERIENCE August 2012— Present May— August 2012 May 2006— Present University of Missouri. & Gamer-centric content and packaging Team 3D. internet streaming solutions. Health Informatics Expected May 2013 University of Central Missouri. ESS Agency.HEALTH INFORMATICS GRADUATES Jon Corley PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2012-Present Student Member Health Information Management Systems Society 2012-Present Member Health Management & Informatics Graduate Student Association (HMIGSA) EDUCATION University of Missouri. and the impact of the camps on their future career choices. Missouri Master of Science. Columbia. New York. Missouri Freeman Health Academy Intern •Responsible for designing. Warrensburg. Missouri Graduate Research Assistant •Develop. Boy Scouts of America UNIVERSITY OF MISSOURI 52 . online video game activities and tournaments as well as content marketing and social media management. Marina Del Ray. organize meeting agendas and content. Missouri Senior Regulatory Compliance Analyst 2007– 2009 •Establish meeting schedules.HEALTH INFORMATICS GRADUATES Cara C.1 to D. •Monthly financial reporting to franchise corporation headquarters UNIVERSITY OF MISSOURI 53 . and producing documentation and communications •Coordinate and participate in customer forum webinars and conference calls to provide education and training regarding new and updated regulations and business practices. Dallas. •Maintain policies and procedures for customer and regulatory agency audits. and/or participate on regulatory compliance related project teams •Work with IT and SMEs to develop changes to Argus’ systems •Verify compliance issues with claims processing procedures DST Systems. Alert account teams and internal business groups to regulatory changes. and Medicare Part D Fraud. Kansas City. Waste. performing research and responding to questions on routine compliance matters •Assemble. review scope and documentation request. and project teams. assist with presentation development. 2010 •Audit documentation and website updating for customer access •Project planning. establishing and managing timelines. Missouri Administrative Director •Human Resources Director managing payroll. Audit scopes include CMS. and collect documentation of policy and procedures. and clients. and other benefits associated with full and part time employees. account teams. Kansas City. determine audit requirements. Texas Bachelor of Applied Arts and Science—Business Administration 1996 PROFESSIONAL EXPERIENCE 2009—Present Argus Health Systems. Manage and maintain structure. Medicare Part D Marketing. Courter Pilch PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2010—Present Member. as well as Compliance •Prepare for changes reflected by PPACA legislation passed March 23. Columbia. Medicare Part D Applications. communications. and professionalism Essig Management. •Provide support to internal business groups. organization. and conduct presentations of regulatory updates •Review guidance issued by HHS/CMS •Monitor HIPAA-related changes (5. and Abuse. Health Informatics Expected December 2012 Dallas Baptist University. OIG. Manage subject matter experts and business owners for audit events.0) •Subject matter expert in areas including Star Quality Ratings for Medicare Part D. lead. manage meetings. retirement. Missouri Master of Science. health care benefits. facilitate meetings. Liberty.800 member organization. travel. age requirements. maintain personnel records. Standards Task Group National Council for Prescription Drug Program (NCPDP) EDUCATION University of Missouri. and work permits •Manage all aspects of marketing. analysis. •Monitor and perform complex research. Missouri Administrative Coordinator 2003—2007 •Support for Executive Senior Vice President. verify citizenship. FMLA. business needs •Coordinate reporting and personnel for 1. utilizing high communications skills. and interpretation of published and proposed regulations to determine applicability to specific technical and operational aspects of the company and its products and services •Prepare and manage oversight audits. tracking project status. Serviceguard. and design August— Supply Chain Analyst Intern December 2008 •Database design and management February— •LEAN Manufacturing / Six Sigma / Inventory reduction March 2007 LEADERSHIP ACTIVITIES AND AWARDS 2011 2012 April 2008 2007—2008 2006 UNIVERSITY OF MISSOURI Cerner Night on the Town Award. Grain Valley. structure. Warrensburg. General Electric Corporation 54 . Website Administrator Rock Hill Home Owners Association August 2007— December 2008 PROFESSIONAL EXPERIENCE July 2012 – Present Technology Architect •Develop architectures. Association of Information Technology Professionals Achievement Award. Missouri Bachelor of Science in Business Administration Computer Information Systems December 2008 August 2012—Present Website Administrator Rock Hill Home Owners Association August 2010—August 2012 Secretary. and strategies around new solutions July 2009— July 2012 Technology Consultant January— July 2009 May— August 2008 March 2007— May 2008 Velocity System Engineer Vice-President. Kansas City. Adrian and Margaret Harmon College of Business Administration GE Lean Action Workout Award. Cerner Corporation Cerner Night on the Town Award. Health Informatics Expected December 2012 University of Central Missouri. frameworks. Cerner Corporation Boeing Achievement Award in Database Design. Linux) •High Availability Implementation (HACMP. RHCS) •Technical Application Support Velocity Technical Intern •Business Process Improvement GE Transportation Global Signaling. Director of Website Development University of Central Missouri—Association of Information Technology Professionals Cerner Corporation. Missouri •Project Implementation / Consulting Services •Technical Project Management •Unix System Administration (HP-US. Columbia. Missouri Master of Science.HEALTH INFORMATICS GRADUATES Aaron Louis Hughes PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. AIX. MO Information Management Intern •Application project management. HEALTH INFORMATICS GRADUATES N at h a e l f H y p p o l i t e , M . D . PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES Societe Haitienne de Medecine Familiale (SHAMEF) EDUCATION University of Missouri, Columbia, Missouri Master of Science, Health Informatics Expected May 2013 Hopitale Universitaire Justinien, Cap-Hatien, Haiti Programme de Medicine Familiale Certificate of Specialization in Family Practice July 2006 Member, “Comite National d’Appui au Systeme d’Information Sanitaire” (CONAISIS) (National task force committee to support the Health Information System) March— September 2003 Physician (volunteer) Faculte de Medicine de l’Universite d’Etat d’Haiti, Port-au-Prince, Haiti Doctor of Medicine 2004 PROFESSIONAL EXPERIENCE August 2007— August 2011 International Training and Education Center for Health (I-TECH) Port-au-Prince, Haiti Clinical Mentor Albert Schweitzer Hospital HIV Clinic Deschappelles, Haiti •Provide health care to HIV/AIDS patients •Train and supervise health care providers •Monitor and evaluate health care services in 11 health care facilities nationwide in Haiti November 2002— September 2003 Leader, National Positive Prevention Program: •Work with National committee to create achievable goals and objectives of NPPP •Conduct such activities as curriculum development and training to develop and expand NPPP •Successfully developed several electronic medical records forms •I-TECH Haiti e-learning division manager •Facilitated weekly e-learning sessions for more than 100 local health care providers •Facilitated e-learning sessions about leadership and management for local health administrators Albert Schweitzer Hospital HIV Clinic, Deschappelles, Haiti Physician in Social Service Dispensire dumarsais Estime Verrettes, Haiti September 2005—July 2007 HIV Clinic Medical Director •Provide health care, participated in HIV program monitoring and evaluation, medical human resources management •Created database to manage HIV clinic providing care to 300 patients December Hopital Universitaire Justinien, Cap-Haitien, Haiti 2003—July 2006 Trainer •Trained 10 family Practice residents in Microsoft Office •Provided primary health care to the local community LEADERSHIP ACTIVITIES AND AWARDS 2011—2013 UNIVERSITY OF MISSOURI Fulbright Scholarship Award 55 HEALTH INFORMATICS GRADUATES Anthony B. Omosule PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2012 - Present Student Member Health Information Management Systems Society (HIMSS) Program Assistant HIMSS 12 Conference, Las Vegas, Nevada 2012 2012 - Present EDUCATION University of Missouri, Columbia, Missouri Master of Science, Health Informatics Expected May 2013 University of Ilorin, Ilorin, Nigeria Bachelor of Science, Computer Science August 2007 Oracle Database10g Administrator Certified Professional 2009 Oracle Database SQL Certified Expert 2009 Volunteer HIMSS Life Science Data Management Task Force 2009 PROFESSIONAL EXPERIENCE August 2011 – Present Graduate Research Assistant Certified Professional Oracle Database10gAdministrator 2009 Certified Expert Oracle Database - SQL Department of Health Management and Informatics, University of Missouri Columbia, Missouri May— August 2012 •Work on database-driven web application for statistical computing using XHTML, JavaScript, MySQL, PHP, and R •Create online catalogue containing reference information for a thousand books used in the Bio-Statistics Research and Design Unit library Phelps County Regional Medical Center, Planning and Decision Support Unit Rolla, Missouri Administrative Intern August 2009— April 2011 March 2008— February 2009 •Analyze statistical data for the Emergency Department to reduce patient wait time, measure employee performance, and assist with planning and allocation of resources •Work with a team to conduct a Community Health Needs Assessment for Phelps County and neighboring counties Fairview Pathology and Funerary Services Ltd., Akure , Nigeria Manager •Introduce electronic database storage system and improve administrative procedures •Supervise daily activities, including staff scheduling, ensuring legal compliance, and equipment maintenance Benin Owena River Basin Development Authority, Benin City, Nigeria Planning Officer •Worked with the Budget Department to analyze statistical data used for planning and allocation of resources •Oversaw upgrade of the office paper record-keeping system to electronic format UNIVERSITY OF MISSOURI 56 HEALTH INFORMATICS GRADUATES P r ava l l i k a R a m e n i n i PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri, Columbia, Missouri Master of Science, Health Informatics Expected May 2013 The Tamilnadu Dr. MGR Medical University, Chennai, India Bachelor of Pharmacy May 2008 PROFESSIONAL EXPERIENCE August 2012 —Present June – August 2012 University of Missouri - Kansas City School of Pharmacy at MU Graduate Teaching Assistant •Assist professor in Kansas City with classroom activities that are occurring in the classroom in Columbia •Organize, distribute, and collect classroom materials •Facilitate/proctor classroom activities such as quizzes, active learning assignments, and facilitate questions for instructor in UMKC classroom •With faculty, proctor exams during class and during finals week •Proctor computer-based exams for online courses University Health System Consortium Chicago, Illinois Intern, Comparative Data and Informatics (CDI) •Gained familiarity with capabilities of UHC clinical Database/Resource Manager •Generate reports using CDB/RM tool and further perform data analysis by drilling down into the reports to obtain patterns for various projects •Report writing to convey observations from the data analysis clearly and succinctly •Develop case study with University of Utah Health Center for UHC case study series •Present findings and observations from projects to UHC CDI team Arun Kidney Centre, India October 2008— December 2009 Junior Pharmacist •Dispense prescription medications in an outpatient pharmacy setting •Evaluate prescriptions for potential errors •Patient counseling to use medications safely and effectively •Educate clinicians about the role of EMR and CPOE systems in health care UNIVERSITY OF MISSOURI 57 Missouri Bachelor of Health Sciences July 2011 PROFESSIONAL EXPERIENCE Summer 2012 Partners Healthcare. observe planning and reviewing of current projects •Create pivot tables. Columbia. Columbia. Boston Massachusetts Information Systems Intern May 2010— Present August 2007— May 2011 •Modify and create order templates for the order entry system •Create test scripts for a new pain care order template •Create catalogue of pharmacy rules for the order entry system •Attend meetings with hospital business owners. based on template usage information The Outsource Group. Missouri Master of Science. in Excel. University of Missouri. Columbia. Missouri Student Programming Chair •Plan educational and social events revolving around black culture for students on campus •Answer phones and run errands across campus •Distribute work among program committee to achieve maximum productivity •Project Manager for “Women’s History Week” in 2010 and 2011 •Contact book and set up contracts for guest performers or lecturers LEADERSHIP ACTIVITIES AND AWARDS UNIVERSITY OF MISSOURI 58 . Missouri Recovery Specialist (part time) •Make daily calls to debtors abiding by FDCPA and HIPPA guidelines •Perform account audits to keep personal inventory up to date •Work with partner to meet a collection fee goal every month •Develop understanding of insurance and Medicaid/Medicare billing process •Further develop customer service skills Gaines/Oldham Black Culture Center. Health Informatics Expected May 2013 University of Missouri. Columbia.HEALTH INFORMATICS GRADUATES Alexandria Scherff PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES 2011-Present Student Associate American College of Healthcare Executives Member Alpha Phi Omega National Service Fraternity EDUCATION University of Missouri. Missouri Graduate Research Assistant •Continuously improve expertise in telehealth technologies •Train clinical staff on telehealth use specific to clinical operations •Analyze reports and clinic workflows to assist in making recommendations to enhance telehealth operations •Conduct/assist in telehealth-related research projects Missouri Telehealth Network. Wockhardt-Harvard Medical International HIV/AIDS Education and Research Foundation (WHARF) NGO •organized various awareness programmes in youth oriented centres •took part in Mumbai Marathon on behalf of WHARF Youth UNIVERSITY OF MISSOURI 59 .HEALTH INFORMATICS GRADUATES Zalak Shah PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. University of Missouri. and health systems served by MTN •Learn and operate telehealth technologies •Train clinical staff in use of telehealth technologies specific to their clinical operations •Analyze reports and clinic workflows to assist in making recommendations to enhance telehealth operations LEADERSHIP ACTIVITIES AND AWARDS Vice President. Cultural Association of India. stakeholders. Columbia. Missouri Telehealth Coordinator Intern •Learn and understand the various components. D. University of Missouri. University of Missouri Member. India Bachelor of Technology in Bioinformatics May 2011 PROFESSIONAL EXPERIENCE August 2012— Present May— August 2012 Missouri Telehealth Network. Mumbai. Missouri Master of Science. Health Informatics Expected May 2013 Padmashree Dr. Patil University . Columbia. Columbia. Y. provide exercise guidance and suggest healthy lifestyle choices Capital Region HealthPlex-Fitness Center. Missouri Business Technology Analyst •Play active role in pharmacy projects including a formulary combine. Columbia. Columbia. University Pharmacy.Pharmacy UNIVERSITY OF MISSOURI 60 . •Communicate with insurance companies to resolve prescription coverage issues •Responsible for University Pharmacy delivery service and mail delivery Boone Hospital Center—Wellaware. chronic low back patients •Health Fairs—Tour of Missouri. Missouri Fitness Instructor •Collect and analyze facility statistics •Communicate correct use of exercise equipment to limited-ability patients •Health Fairs—assist companies in improving employee health and safety •Personal training. Jefferson City. and implementation of 340B compliance software •Assist in maintenance of system-wide pharmacy product/order catalog •Liaison for pharmacy department with other hospital departments •Data mining/analysis for quality improvement. Columbia. Human Environmental Sciences Nutrition and Fitness December 2007 PROFESSIONAL EXPERIENCE December 2011—Present University of Missouri Hospital and Clinics. Missouri Conservation Health Fair LEADERSHIP ACTIVITIES AND AWARDS University Hospital Medication Management Committee Women’s and Children’s Hospital Medication Management Committee Nuts and Bolts Committee Medication Error Reduction Team (MERT) HIMSS 7 Project Team . Missouri Pharmacy Tech II March 2008— January 2009 •Daily technician scheduling •Assist with inventory and ordering •Assist patients with over the counter items. pharmacy automation. Missouri Graduate Certificate Public Health December 2009 University of Missouri. Missouri Master of Science. and financial decision making •Assist in solving scanning and order entry problems in hospital locations dealing with direct patient care January 2009— University of Missouri Hospital and Clinics. etc. Pharmacy Services Columbia. Health Informatics Master of Health Administration Expected December 2012 University of Missouri. Missouri Bachelor of Science. Columbia. cognitively challenged. prescription issues. patient safety.HEALTH INFORMATICS GRADUATES J a c o b Pa u l S i m o n s PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES EDUCATION University of Missouri. November 2011 Columbia. Missouri August— November 2007 Intern •Assisted Fitness for post stroke. Cape Girardeau. Missouri University Scholarship. Missouri Master of Science. Cape Girardeau. Southeast Missouri State University. Cape Girardeau. Southeast Missouri State University. operate cash register •Prepare food according to customer order Facilities Management. Missouri Student Intern •Assist medical staff with patient charts •Conduct proper sterilization technique for patient rooms. Tennessee EDUCATION University of Missouri. verify correct time and staff information •Answer phone calls. using TMA Banner system. Missouri Bachelor of Science in Biomedical Sciences Minor in Chemistry May 2011 PROFESSIONAL EXPERIENCE May— August 2012 August 2009—August 2010 Volunteer Southeast Hospital Emergency Room Cape Girardeau. Health Informatics Expected May 2013 Southeast Missouri State University. Missouri Dean’s List. take orders. Health Management & Informatics Graduate Student Association President. Columbia.HEALTH INFORMATICS GRADUATES S v e t l a n a Tay l o r PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITIES August 2009—May 2011 Member Student Medical Society Cape Girardeau. file work orders and vender invoices for campus improvement projects Southeast Missouri State University. Cape Girardeau. Cape Girardeau. Missouri Student Alumni Caller and Student Worker •Effectively communicate with alumni to raise scholarship funds •Data entry and basic clerical duties Southeast Hospital and Women’s Clinic. Experienced Go Live at an SSM Hospital B&B Bagel Company. Missouri Student Worker Circle K. Southeast Missouri State University. Missouri September 2011—Present August 2007—May 2008 August 2009— May 2011 Member August 2007—May 2008 Member August—December 2007 Member Intern •Participate in processes of managing new and upcoming projects in a corporate environment to achieve a common goal •Assist project manger with Project Crimson. Missouri Regional Achievement Award 61 . Missouri LEADERSHIP ACTIVITIES AND AWARDS August 2012— Present August 2009— May 2011 UNIVERSITY OF MISSOURI Co-Social Chair. Missouri Student Activities Council. Cape Girardeau. Cape Girardeau. Missouri Team Member •Greet customers. Cape Girardeau. Missouri August 2008— May 2011 June 2008— May 2011 •Enter work orders and time sheets for Facilites Management staff. Louis. St. Choral Union. Missouri June—August 2009 Red Coat Volunteer Dyersburg Regional Medical Center Dyersburg. Beta Beta Beta Biological Honor Society. Cape Girardeau. Southeast Missouri State University SSM Health System and SSM Integrated Health Technologies. Columbia. HEALTH INFORMATICS GRADUATES Nichole Marie Wright PROFESSIONAL AFFILIATIONS AND SERVICE ACTIVITES Member Missouri Rural Health Association Jefferson City. budget development. Joseph St. Columbia. Denver. including grant writing. Joseph Steering Committee St. increase outreach opportunities by 25%. increase earned media opportunities •Serve as primary advisor to CEO in promotion of Northwest Health Services Stadium Management Company—Denver Broncos. Joseph. Missouri EDUCATION University of Missouri. Missouri Marketing/Communications Manager 2005—2007 •Build marketing and outreach to service Northwest Health’s 16 county service area •Develop and track $1 million budget •Champion creation of marketing and outreach strategy. needs assessments. Missouri Graduate Leadership Northwest Missouri Graduate Leadership St. receiving NCQA level 3 recognition for all primary care locations. St. and direct contact •Develop and organize a community-based strategy around behavioral health. pain management. change in scope requests. Missouri Member Leadership St. Health Informatics Master of Health Administration Expected December 2012 University of Northern Colorado. •Assist local free clinic with acquisition and implementation of an electronic medical record as well as access to the regional health information exchange •Process manager for a $20 million facility development project •Lead acquisition and development of a pediatric dental/medical and women’s health partnership •Manage $1 million development budget •Provide strategic and operational leadership for Community Access Network •Oversight of community strategy for quality and process improvement across systems •Strategic leadership for implementation of health information technology and data measurement initiative Northwest Health Services. Joseph. Missouri Director of Development & Planning Member United Way Unmet Needs Committee St. Missouri 2007—2009 •Accountable for all grants management. and substance abuse •Lead planning process for application as a Patient Centered Medical Home for Northwest Health. Colorado Guest Relations Staffing •Primary advisor to Guest Services Coordinator for hiring and staffing 450 Guest Relations team members for game day and special events. •Conduct Human Resources procedures for all new hires •Spearhead Guest Relations newsletter design and distribution •Create new employee handbooks •Review and edit 2007 Fan guide for Denver Broncos LEADERSHIP ACTIVITIES AND AWARDS Lambda Pi Eta National Honor Fraternity UNIVERSITY OF MISSOURI 62 . Communications May 2005 PROFESSIONAL EXPERIENCE 2009—Present Northwest Health Services. Colorado Bachelor of Arts. Joseph. Joseph. Greely. build website. reconfigure existing staff roles and increase staff. hospital clinics. St. Joseph. and the local free clinic. Missouri Master of Science. GRADUATE CERTIFICATES Graduate Certificate in Health Informatics The Graduate Certificate in Health Informatics. nurses. healthcare administrators. consultants. provides learners with the skills necessary to participate in the selection. information system designers. safety. those serving on hospital ethics committees or considering such health ethics issues in their daily employment. managers. and students in the health professions. and evaluation of information technology applications throughout the health services industry. nurses. implementing. The certificate program is designed for physicians. Graduate Certificate in Health Ethics The Department of Health Management and Informatics in partnership with the MU Center for Health Ethics offers an online Certificate in Health Ethics that requires completion of four graduate courses:     HMI 7564: Health Ethics Theory HMI 7566: Health Informatics Ethics HMI 7567: Health Organizational Ethics HMI 8565: Healthcare Ethics The Certificate program is ideal for working professionals such as physicians. The graduate certificate can also be a stepping stone to Master’s or PhD studies in Health Informatics at the University of Missouri. and others committed to the application of information technology for improving the quality. use. using. and managing health information technology. students may continue fulltime employment while studying for the certificate. UNIVERSITY OF MISSOURI 63 . and efficiency of health services. The Certificate program will help the learner develop an understanding of the ethical issues related to health and healthcare and will foster skill in analyzing and resolving ethical problems and conflicts in the healthcare environment. offered by the Department of Health Management and Informatics. The Graduate Certificate in Health Informatics is taught through an online distance-learning format that incorporates oncampus weekend meetings and requires completion of four courses (totaling 12 graduate credit hours):     HMI 7430: Introduction to Health Informatics HMI 8435: Information Security and Policy in Health Care HMI 8443: Enterprise Information Architecture in Health Care HMI 8571: Decision Support Systems for Health Care The Graduate Certificate in Health Informatics welcomes learners who currently work in health services organizations as well as University of Missouri graduate students and others who are interested in evaluating. Because courses are entirely online. MO SUSAN SCHUH Planning Manager. Memorial Hospital Carbondale. AVP CoxHealth Springfield. Dublin. Ltd. MO MARC MAGILL Deputy Medical Center Director St. Louis VA Medical Center St. Cibola General Hospital Cibola. Hedrick Medical Center (St. MO KATHY JOSLIN Senior Vice President Human Resources and Marketing Bethesda Health St. and are personally involved as instructor. and role model. Truman Memorial VA Hospital Columbia. MO DAVID J. Louis. MD SHAUN CUSTARD Practice Administrator Texas Children’s Hospital Dallas. MO MIKE MAKOSKY CEO. Louis Children’s Hospital St. Louis. MO JEFF MCKUNE Vice President Phelps County Medical Center Rolla. CT ANDY BECKER Senior Business Analyst ExpressScripts St. Ireland SHANNON GRABBE Quality Improvement Manager Cerner Corporation Kansas City. MA GLORIA CRULL CEO Family Health Center Columbia. Support Services University HealthSystem Consortium Columbia. VP Mercy Health Des Moines. MO ROBERT NORDGREN CEO. Telecommunications. Sr. MO JASON RYAN Manager. and Emergency Management Boone Hospital Center Columbia. Missouri Cancer Registry Columbia. HIGGINBOTHAM Director. DONALD BABB CEO Citizens Memorial Hospital Bolivar. MO JOE LEVALLEY. MO JEANNETTE JACKSON-THOMPSON Director. MO JON KIMMERLE. OH SARAH PARKER Program Manager for Clinical Adoption Cerner Corporation Kansas City. MO STEPHANIE BROWNING Director Boone County Health Department Columbia. MO AMANDA HEDGEPETH. VP DAVID SWIESKOWSKI. PARKER Senior Director. Software Analyst Team Partners Healthcare Boston. Such participation by alumni and other professional colleagues is invaluable to the quality of education afforded our students. Sr. MO UNIVERSITY OF MISSOURI 64 . CVP Sisters of St. MO JEANINE FINN Principle Consultant Data Integration & Reporting University HealthSystem Consortium Columbia. MO JULIE SMITH Artworks Coordinator Helsinn Birex Pharmaceuticals. Luke’s) Chillicothe. Planning & Business Development St. Professional Services ROGER D. Nursing Outcomes University of Missouri Columbia. Louis. Louis. Northeast Medical Group Yale-New Haven Health System Hartford. Louis.2012 INTERNSHIP PRECEPTORS Preceptors are executives and senior managers in the health care industry who supervise the summer internships for health management and informatics students. Mary St. MO RACHEL MUTRUX Director Missouri Telehealth Network Columbia. VP TRACY O’ROURKE. IL SALLIE HOUSER-HANFELDER Medical Center Director Harry S. NM MATT WENZEL CEO. MO PATRICIA BOMAN Director of Perioperative Services Freeman Health Care Joplin. MO ANNE HACKMAN Coordinator. Louis. coordinator. MO MARSHA WILLIAMS Project Manager Signature Health Foundation St. TX ROB LOSEMAN Manager. Security. IA SINAN SANVAR Managing Director of MENA Johns Hopkins Medicine International Baltimore. MO GREG KHARABADZE Department Director Digestive Disease Institute Cleveland Clinic Cleveland. MO BART MILLSTED CEO. Center for Health Care Quality WILBERT E. WAKEFIELD. BOPP. MD. PHD YOUNGJU PAK. MD MIHAIL POPESCU. Executive Programs Assistant Professor UNIVERSITY OF MISSOURI 65 . JD Research Associate Professor Operations Director. PHD Adjunct Clinical Instructor Assistant Professor LANIS L. PHD EDUARDO SIMOES. JD. MA. PHD RICHARD C. Center for Health Ethics Assistant Professor MIKE HARRIS. Applied Health Informatics Adjunct Professor KENNETH D. PHD Assistant professor Professor Director. MEYER. MHA. MPH GERALD M. PHD Clinical Instructor Associate Director. MS CHERYL RATHERT. MOXLEY. PHD. PHD Associate Professor Clinical Assistant Professor DAVID A. PHD Associate Professor Director of Graduate Studies Research Assistant Professor of Biostatistics J. MHA Clinical Instructor Director. PHD Professor of Clinical Medicine Director. WADE DAVIS. PETROSKI. MA. Health & Behavioral Risk Research Center DAVID E. MPH Associate Professor Chairman Health Management & Informatics Alumni Distinguished Professor MIN SOON KIM. FACHE WILLIAM WELLS. PHD GREGORY F. MD Clinical Instructor Director. SILL. SOMMER. BOREN. PHD DOUGLAS S. HMI Group Clinical Assistant Professor Director. HICKS.F. Missouri Cancer Registry Adjunct Professor NARESH KHATRI.HMI FACULTY PATRICIA ALAFAIREET. PHD DONALD A. FLEMING. NELSON. LFACHE Assistant Professor Executive in Residence RICKY LEUNG. MLS ILLHOI YOO. PHD SHARI RILEY. MHA. PHD WIN PHILLIPS. PHD. MHA Professor and Associate Chair Adjunct Assistant Professor HMI Department Administrator JEANNETTE JACKSON-THOMPSON. PHD Adjunct Assistant Professor Assistant Professor of Biostatistics SUZANNE A. MSC. MS. sex. Any person having inquiries concerning the University of Missouri-Columbia’s compliance with the regulations implementing Title VI of the Civil Rights Act of 1964. or status as a disabled veteran or veteran of the Vietnam Era. 130 Heinkel Building. disability. The University of Missouri-Columbia has an Access Office that provides support services to students with disabilities. national origin. To acquire this information in an alternative format. call (573) 882-8413. religion. Columbia. or Section 504 of the Rehabilitation Act of 1973. color. sexual orientation. and you can reach it by calling (573) 882-4696 or TDD (573) 882-8054. contact Human Resource Services. MO 65211. (573) 882-4256. age. For ADA accommodations call (573) 882-4696 or TDD Relay 1-800-735-2466. ancestry.Notice of Non-Discrimination The University of Missouri does not discriminate on the basis of race. Title IX of the Education Amendments of 1972. .