2010 Annual Report Final

CONTENTSFunctions /Mandate of the NTC ………………………………….. Mission/Vision ……..……………………………………................. Accomplishment/Performance Highlights ………………………. Goals and Programs for FY 2010 …………………………………. Plans and Programs for FY 2011 and Beyond.……….............. Financial Overview …………………………………………………… Collections Earned (Central Office) ……………………………….. Collections Generated (Regional Offices) ………………………… Licenses, Permits & Certificates Issued …………………………. Inspections & Investigations Conducted ………………............ Frequency Assignments Made ……………………………............ Frequency Assignments Made (Regional Offices) ……………… Frequency Channels Monitored …………………………………… One-Stop Public Assistance Center (OSPAC) Report …………. Cellular Mobile Telephone System (CMTS) Subscribers …….. Number of Telephone Subscribers Per Region …………………. Number of Telephone Subscribers Per Operator ………………. Internet Service (Registered & Estimated Number of Subscribers) ……………………………………………………….. Number of Broadcast & CATV Stations By Region ……………. Accomplishment Reports (Central & Regional Offices) Administrative & Finance Department ………………………. Common Carrier Authorization Department ……………….. Legal Department …………………………………………………. Frequency Management Division ……………………………… Broadcast Services Division ……………………………………. Radio Regulations & Licensing Department ……............... National Capital Region (NCR) …………………………………. Cordillera Autonomous Region (CAR) ……………............... Region I ……………………………………………………………… Region II …………………………………………………………….. Region III ……………………………………………………………. Region IV ……………………………………………………………. Region V ……………………………………………………………. Region VI …………………………………………………………… Region VII ………………………………………………………….. Region VIII …………………………………………………………. Region IX …………………………………………………………… Region X ……………………………………………………………. Region XI …………………………………………………………… Region XII ………………………………………………………….. Region XIII (CARAGA) …………………………………………… 1 2 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 25 26 27 27 28 34 35 37 38 41 43 45 49 52 54 55 57 60 62 65 FUNCTIONS OF THE NTC • Grant Certificates of Public Convenience and Necessity/Provisional Authorities to install, operate and maintain telecommunications, broadcast and CATV services Grant licenses to install, operate and maintain radio stations Allocate/sub-allocate and assign the use of radio frequencies Type-approve/type accept all radio communications, broadcast and customer premises equipment Conduct radio communications examinations and issue radio operators certificate Prepare, plan and conduct studies for policy and regulatory purposes Monitor the operation of all telecommunications and broadcast activities Enforce applicable domestic and international laws, rules and regulations, prosecute violations thereof, and impose appropriate penalties/sanctions Issue licenses to operate land, maritime, aeronautical and safety devices Perform such other telecommunications/broadcast-related activities as may be necessary in the interest of public service • • • • • • • • • MANDATE • • • • Regulates the installation, operation and maintenance of radio stations, both for private and public use (Act No. 3846 as amended) Regulates and supervises the provision of public telecommunications services (R.A. 7925, C.A. 146, as amended) Manages the radio spectrum (Act 3846, as amended and R.A. 7925) Regulates and supervises radio and television broadcast stations, CATV and Pay television (E.O. 546 and E.O. 205) 1 MISSION The National Telecommunications conducive to Commission development shall and establish provision a of regulatory, regime progressive, affordable, viable, reliable and accessible Information and Communications Technology (ICT) infrastructure and services. VISION By, 2015, the National Telecommunications Commission is a strong and proactive regulatory agency able to steer the telecommunications and ICT sectors as the primary engine for national progress and development. 2 08-2010: Reiterating Compliance by All Radio Broadcasting Stations with Executive Order No. 01-03-2010: Rules on the Assignment of the Remaining Allocated 3G Radio Frequency Band Issued Memorandum Circular No. 006-10-2010: Certificate to Import Fee Drafted Memorandum Broadband Connections Order on Minimum Speed of • • • • • • • • Drafted Memorandum Circular on Guidelines to Protect Children from Child Pornography 3 . 001-02-2010: Prohibition of Cellular Phone Jamming Devices Issued Memorandum Order No. 04-07-88 March 1988 and Memorandum Circular No. 08-11-2005 dated 09 November 2005 Issued Memorandum Order No. 005-09-2010: General Amnesty for Unlicensed and/or Unregistered Radio Equipment Issued Memorandum Order No. 255 (Series of 1987) and its Implementing Guidelines as provided for under NTC Memorandum Circular No.ACCOMPLISHMENT/PERFORMANCE JANUARY – DECEMBER 2010 A. 003. General • Issued Memorandum Circular No. 02-06-2010: Standard for Digital Terrestrial Television (DTT) Broadcast Service Adopted the Integrated Services Digital BroadcastTerrestrial (ISDB-T) as the sole standard in the delivery of DTT services Maintained national compliance with international commitments Compliance to Standards Training Certification and Watchkeeping (STCW 95 Convention) Maintained compliance with Safety of Life At Sea (SOLAS) Convention Issued Memorandum Order No. 2. Licensing and Enforcement Operations • Mobile Licensing Sent delegation and participated in international meetings. Finalized the draft circular on the Deployment of Set-top Box for use in the CATV operation Finalized the draft circular on a new set of Guidelines for CATV Application Evaluation Other Accomplishments 1. among others: • 3rd Meeting of the APT Conference Preparatory Group for WRC-2012 • APEC-WTO Workshop on Telecommunications Trade Rules and Regulatory Disciplines • 8th Meeting of the APT Wireless Forum • 17th Asia Pacific Telecommunity (APT) Standardization Program Forum • 6th BIMP-EAGA Working Group Meeting on ICT and 7th TIICTD Cluster Meeting • Pacific Command (PACOM) Spectrum Management Conference • Achieving Competitiveness in the Service Sector: Strategies and Lessons for APEC Economies • APT Workshop on Disaster Management-Emergency Communications Warning Systems • 42nd Meeting of the APEC Telecommunications Commissions on Information Working Group (APECTEL 42) • 16th ASEAN Telecommunications Regulators’ Council (ATRC) Meetings and 16th ATRC-MRA Joint Sectoral Meeting • Consultation Meeting on the Development of an ICT Strategic Roadmap • Crafting of the National Broadband Plan • Workshop of the Regional Innovation Forum 2010 entitled “Competitive ICT Strategies for the Next Decade” • 6th Technical Board on APEC Matters (TBAM6) Meeting 2010 • UNESCAP-ABU Roadshow on EWBS Implementation and Workshop on Emergency Warning and Broadcast System • 2010 International Symposium on Multimedia and Communication Technology (SMAC 2010) 4 .• • B. workshop and conferences. Information.• • • • • • • • C.490 frequency channels Conducted 103. Courtesy Visit of Prof.704 inspections/investigations 20.681.267.875. Applications.57 GOALS AND PROGRAMS FOR FY 2010 • • • • • • • • Additional Rules on Voice Over Internet Protocol Administrative fees for the Use of Names and Numbers Formulation of Rules on Interconnection Charge for Mobile Phone Services Formulation of Guidelines on the Provision of Contents. Prasit Prapinmongkolkarn of Thailand and Discussion on Digital Broadcasting and 3G Mobile Telephony Industry BIMP-EAGA 15th Ministerial and 19th Senior Officials Meeting Cable and Satellite Broadcasting Association of Asia (CASBAA) Convention and Associated Regulator’s Roundtable Eight APEC Ministerial Meeting of Telecommunications and Industry (TELMIN 8) and Related Meetings 2010 SCTE Cable-TEC Expo ITU Final Meeting of the Council and Plenipotentiary Conference 2010 Workshop on IP Based Interconnection 4th Asia Pacific Telecommunity (APT) Conference Preparatory Group Meeting for WRC Statistical Accomplishments • • • • • Issued 1. Total Revenue Generation • Generated a total 3. permits and certificates Monitored 555.815 frequency assignments made Disposed 263 authorization and 1000 administrative cases collections amounting to PHP D.475.212 licenses. Dr. and Electronic Games Guidelines on Access Charge between Mobile Network Service Providers and Content and/or Information Providers Institutionalize Quality Management System (ISO 9001-2000) Establish an NTC Training Center of Excellence Migration to Open Source from Proprietary Software 5 . PLANS AND PROGRAMS FOR FY 2011 AND BEYOND • • • • • • • • • • • Additional rules on Voice-Over Internet Protocol Formulation of Guidelines on the Provision Information, Application and electronic Games of Contents, Guidelines on the Imposition of Administrative Fees for the Use of Names and Numbers To identify and allocate frequency bands/channel for Public Protection and Disaster Relief (PPDR) Guidelines on access charges between Mobile Network Service Providers and Content and/or Information Providers Frequency Migration Plan for affected users within 470 – 512 MHz band due to the re-allocation of the band for digital television Guidelines on the imposition of Spectrum User Fees (SUF) for the use of 2.5 GHz band Institutionalize Quality Management System (ISO 9001-2000) Complete the construction of the NTC Training Center of Excellence Migration to Open Source Propriety Software Increase revenue collection through update and/or revision of Administrative Fees and other revenue-enhancing measures 6 FINANCIAL OVERVIEW The National Telecommunications Commission (NTC) total appropriations for Fiscal Year 2010 under the General Appropriations Act (GAA) Republic Act. No. 9970 amounts to ONE HUNDRED NINETY TWO MILLION FOUR HUNDRED SEVENTY FIVE THOUSAND PESOS (P192,475,000.00) for the Central and Fifteen (15) Regional Offices nationwide breakdown as follows: 129,209,000.00 63,266,000.00 0.00 -----------------------TOTAL P 192,475,000.00 -----------------------During the past three years, the Commission’s income has increased significantly due largely from the efforts of the Central and Regional Offices to collect fees and charges from the telecommunications and broadcast entities, For Fiscal year 2010, revenue collection amount to THREE BILLION SIX HUNDRED EIGHTY ONE MILLION FOUR HUNDRED NINETY EIGHT THOUSAND FOUR HUNDRED EIGHTY SEVEN & 57/100 (P3,681,498,487.57) as compared to the Department of Budget and management (DBM) estimate of THREE BILLION ONE HUNDREDTHIRTY SIX MILLION FIVE HUNDRED FIFTEEN THOUSAND (P3,136,515,000.00), an increased of FIVE HUNDRED FORTY FOUR MILLION NINE HUNDRED EIGHTY THREE THOUSAND FOUR HUNDRED EIGHTY SEVEN & 57/100 (P544,983,487.57) or 11.73% increase as compared to FY 2009 income. In recognition to the exemplary performance of the Commission, the Dept. of Budget and Management DBM) approved the release of Special Allotment Release Order (SARO) No. BMB-C-10-0031850to 864 dated December 30, 2010 chargeable against the Unprogrammed Fund. FY 2010 General Appropriations Act, RA 9970 in the amount of THIRTY SIX MILLION TWO HUNDRED SIXTY TWO THOUSAND SIX HUNDRED FOURTEEN (P36,262,614.00) to augment current year’s appropriation breakdown as follows: MOOE CAPITAL OUTLAY TOTAL P 14,795,000.00 21,467,614.00 ------------------------36,262,614.00 -----------------------PERSONAL SERVICES MOOE CAPITAL OUTLAY P 7 COLLECTIONS EARNED (CENTRAL OFFICE) 5,000,000,000.00 4,500,000,000.00 4,000,000,000.00 3,500,000,000.00 3,000,000,000.00 2,500,000,000.00 2,000,000,000.00 1,500,000,000.00 1,000,000,000.00 500,000,000.00 0.00 2009 2010 AFD CCAD SEC RRLD TPDD AFD CCAD SEC RRLD TPDD 2009 528,120.92 2,142,827,249.29 9,017,485.60 298,327,731.50 1,800,540.00 2010 1,898,426.97 4,996,832,470.56 7,690,687.24 514,158,881.04 4,362,870.00 8 224.240.000.494.128.000 160.000.412 26.713 42.77 54.889.995.073 165.180.812.084.520 29.804 61.947.72 64.455.263.000.038.14 25.644 52.334.512 98.965.349.045.201.00 32.789.728 64.000 180.11 152.000 40.575.356.489.407.000 60.COLLECTIONS GENERATED (REGIONAL OFFICE) 200.000.000.72 79.693.000.000.483.000 120.968.074.351.992.595.66 102.626.000.110 32.760 136.346.80 21.024 28.976.000 20.414.000.405.919.870.93 188.399.803.000 80.213 2010 15.262.64 30.227.471.853.836.94 49.50 25.71 44.975.291 47.151 18.000 140.53 32.000 100.453 24.000.000 0 2009 2010 B ut ua n N C R C AR R 1 R 2 R 3 R 4 R 5 R 6 R 7 R 8 R 9 R 10 R 11 R 12 Butuan NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 2009 13.00 9 . LICENSES. PERMITS AND CERTIFICATES ISSUED 1400000 1200000 1000000 800000 600000 400000 200000 0 O R1 R2 R3 R4 R5 R6 R7 R8 R9 R1 0 R1 1 R1 2 N C R1 3 10 2009 2010 C CR AR CO NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 2009 2010 649164 1214045 89320 89019 5921 6863 14006 16630 6294 8360 13394 15282 52437 52500 2507 3872 14012 15049 21264 24095 3007 3092 2761 2904 6171 6784 7441 7609 6200 5968 2479 3140 . INSPECTIONS & INVESTIGATIONS CONDUCTED 35000 30000 25000 20000 15000 10000 5000 0 CA R R2 R4 R6 R8 0 R1 CO 2009 2010 CO NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 2009 532 10515 5026 8640 2118 9128 26679 1866 15114 2564 2259 2415 9476 8213 4714 342 2010 375 8712 4972 2535 1905 11993 30064 1492 14635 1598 2482 1723 6342 8786 5325 765 R1 2 11 . FREQUENCY ASSIGNMENTS MADE 35000 30000 25000 20000 15000 10000 5000 0 CO NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 2009 2010 CO NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 2009 30540 68 13 222 10 79 147 28 40 130 4 1 99 3 5 5 2010 19403 74 314 7 263 83 120 75 34 174 116 0 105 11 7 29 12 . FREQUENCY ASSIGNMENTS MADE (REGIONAL OFFICES) 350 300 250 200 150 100 50 0 R3 R6 R1 R2 R4 R5 R7 NC R CA R R8 2009 2010 NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 2009 68 13 222 10 79 147 28 40 130 4 1 99 3 5 5 2010 74 314 7 263 83 120 75 34 174 116 0 105 11 7 29 R9 R1 0 R1 1 R1 2 R1 3 13 . FREQUENCY CHANNELS MONITORED 160000 140000 120000 100000 80000 60000 40000 20000 0 NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 2009 2010 NCR CAR R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 2009 9054 25438 5941 21325 9679 98836 3795 51359 44894 10318 26858 72347 40382 5323 1076 2010 118200 24186 2066 26364 10117 134217 4933 43137 42991 4959 19652 82215 34771 6540 1142 14 . 2010 complaints got more than 16% compared with CY2009. Complaints moved up annually by an average of 7% since 2005 to 2009. Text Spams CY 2006 83    CY 2007 186 CY 2008 213 CY 2009 1257 CY 2010 520  Text Spams are unsolicited or unwanted commercial and promotional advertisements and surveys. where Content / Service Providers shall no longer be allowed to send or initiate push messages has influenced the number of 2010 complaints against 2009. NTC Regional Offices forward complaints to NTC Central Office Text Scams CY 2008 922     CY 2009 1262 CY 2010 1516 2009 complaints increased more by 36% from 2008. The NTC directs TELCOS to block SIM’s of the text scammers. 15 . All complaints were escalated to the concerned TELCOS for appropriate action. Lost / stolen mobile phones comprised the bulk of complaints received by OSPAC. Lost / Stolen Mobile Phones CY2002 CY2003 CY2004 CY2005 CY2006 CY2007 CY2008 CY2009 CY2010 20080 15411 12936 12057 11734 13287 11918 14216 10574    B. The issued MC# 04-07-2009.One Stop Public Assistance (OSPAC) Operational Annual Statistics Report for 2010 (Comparative) A. NTC Regional Offices forward complaints to NTC Central Office C. 2010 complaints on Text Spams had reduced greatly by as much as 50% compared to last year (2009). 150.130 26.96 2009 953.000 14.500. Other Complaints for CY 2010 – 782    Poor services on broadband (internet service) comprised the bulk of complaints by 50%.D.000.646 92. CELLULAR MOBILE TELEPHONE (CMTS) SUBSCRIBERS YEAR OPERATORS BAYANTEL CURE DIGITEL MOBILE OHILS. EXTELCOM GLOBE ISLACOM MULTI-MEDIA NEXT MOBILE SMART TOTAL Population CMTS Density 78. This would enhance consumer protection and welfare in terms of information symmetry and choice on the different services / promos being offered by various Service Providers.000 14.200 88. Billing problem / disputed charges – 42% The proposed Memorandum Order on minimum speed broadband connections may one of the best options to be provided by the Commission in the near time.226.609 11.600 81.44 2010 Note: Extelcom & Digitel Mobile Philippine’s data are based on old figures Piltel subscribers are already transferred to Smart 16 .130 23.138 94.000.000 see Globe Data 44.440 11.013.249.586.006 see Globe Data 41.399 83.245.682. Other service parameters were clearly stipulated in the said Memorandum which would serve as the NTC-OSPAC benchmark .070 75. OF TELEPHONE SUBSCRIBERS PER REGION (YEAR 2010) POPULATION INSTALLED SUBSCRIBED TELEDENSITY REGION (Estimate) LINES LINES Installed Subscribed CAR I II III IV V VI VII VIII IX X XI XII XIII ARMM NCR TOTAL 1.352 1.400 5.038 86.051.552.400 3.21 2.172.000 7.300 4.088 32.499 159.103.03 2.00 1.06 14.443 157.969 457.42 1.539 2.200 79. Innove.372 42.43 3.100 94.744 251.595 283.69 3.05 3.400 2.500 7.NO.813 98.312 235.79 1.080.51 1.92 2.176 35.473 34.637 34. ETPI/TTPI.61 1.362.578.47 4.06 0.72 6.81 1.084 3.300 14.19 2.91 26.400 4.390 6.335.19 3.34 0.780 452.10 0.894 130.795 49.800 11.300 93.922.03 2.029.549.487.62 6.54 Note: PLDT installed lines are as of September 2010.424 3. PT&T & majority independent LECs did not submit report for 2010.300 4.93 5.100 5.41 7.927 78.900 3.15 5. Population Source: NSO Quick Stat/December 2010 17 .694.50 1.447.204 1.159.388 36.365.398 4.400 4.400 10.711.500 3.58 1.125 122.427 155.464 52.667.561 420.013.691 433.551.39 2. no new data submitted for installed lines Bayantel.384 41.35 0.44 3.13 7.783.830 51.48 3.424 186.349. 59 100. Innove.944 32.324.49 0.NO.772.72 7.383 3.494 260.607 534.53 16.540 970 591.210 6.9 0.193 798.42 11.00 Note: PLDT subscribed lines are as of September 2010 No new data submitted for installed lines.02 49.04 0.724 2.01 53.783.38 0.398 6.960 19.76 10.82 0.335.460. ETPI/TTPI.00 100.000 14.333 1. Bayantel. PT&T & majority of Independent LECs did not submit report for 2010 18 .641 129.910 379.15 1.03 8.372 3.57 21. OF TELEPHONE SUBSCRIBERS PER OPERATOR OPERATOR BAYANTEL BELL TELECOM DIGITEL ETPI/TTPI INNOVE PLDT PT&T OTHER LECS TOTAL (YEAR 2010) INSTALLED SUBSCRIBED MARKET SHARE LINES LINES INSTALLED SUBSCRIBED 443.54 11.070 353.791 1. 000 3. of Subscribers 500.600.200.000 1.INTERNET SERVICE YEAR 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 No. of NTC .000.Registered ISPs 64 93 121 144 177 194 213 237 241 304 Estimated No.000 2.000 800.440.000.000 3.500.000 2.000 4.000 ISPs Registered with the Central Office 19 .320.000.000 1.000 1. NUMBER OF BROADCAST & CATV STATIONS BY REGION (As of December 2010) REGION AM NCR CAR I II III IV V VI VII VIII IX X XI XII ARMM CARAGA TOTAL 31 12 35 20 18 33 37 35 28 24 21 23 35 6 17 18 393 FM 25 20 39 43 109 82 74 73 48 31 51 37 82 15 15 37 781 TV 23 11 19 18 15 39 35 37 24 13 25 24 35 11 6 17 352 TV TV X' DTU/DB CATV RELAY LATOR S 0 3 2 2 1 4 3 2 2 7 0 0 1 0 0 1 328 0 6 2 4 9 3 7 2 6 0 6 3 0 1 0 5 54 1 0 0 0 3 1 0 0 0 0 0 0 0 0 0 0 5 40 12 80 60 137 207 75 68 77 73 43 31 11 34 7 33 988 MMDS 3 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 5 TOTAL 123 64 177 148 292 369 231 217 185 148 146 118 165 67 45 109 2.606 20 . resignations. Other benefits received by the employees are as follows: 21 . there are twenty (22) training/seminars and sixty eight (68) conferences/visits attended by the officials and employees of the Commission. namely Personnel Division. five (5) promotional appointments and twenty (20) renewal appointments were issued. such as the GSIS and PAGIBIG through salary and policy loans. In CY 2010 a total number of thirteen (13) original appointments. One of the major accomplishments of the Division was the final completion of the Rationalization Plan that was submitted to the Office of Commission on Information and Communications Technology (CICT) for endorsement to the Office of the System Productivity Improvement Bureau (OPIB) of the Department of Budget and Management (DBM). career and employee development. employee relation and welfare services. employees received from the same institutions their yearly dividends. On the other hand. appointments. A total number of one (1) personnel retired from the service. Financial and Management Division and General Services Division Personnel Division The Personnel Division is responsible for the personnel selection and placement. Likewise. In order to augment the employee’s financial needs. As regards to foreign trainings. attendance and maintenance of agency training program. one (1) employee (co-terminus) was terminated and one (1) dropped from the rolls. classification and pay. some availed of benefits from other financial institutions. or retirements. five (5) transferred/detailed. The AFD is performing three (3) operative functions undertaken by the three (3) divisions under it. There are various training/seminars availed by the staff. payment of maturity and cash surrender value of policy contract from GSIS and optional maturity of PAGIBIG contribution for ten (10) years and twenty (20) years and those who reached the age of sixty (60) years were enjoyed by employees.ACCOMPLISHMENT REPORT ADMINISTRATIVE AND FINANCE DEPARTMENT The Administrative and Finance Department’s (AFD) is primarily responsible fro performing staff functions and improvement and development of workable organizational system and procedures that provide solutions to the day-to-day administrative and management constraints. six (6) resigned from the service. eight (8) trainings with one hundred seventy nine (179) participants and seventeen (17) for local external trainings with a total of forty eight (48) participants. General Services Division The General Services Division (GSD) attends to record and supply management functions. namely: 22 . The Division has satisfactory performed its functions in providing administrative support services for the Commission for CY 2010. procurement. recording. the Records Section effectively performed the receiving. janitorial. The different Schools and Universities coordinated with the Commission on study tours/visits as part of the academic requirement of their respective courses. In the same manner. As part of public service. licenses. security. the infrastructures and facilities were satisfactory performed by our security personnel. enhance productivity and contribute to the accomplishment of our mandated functions. productivity incentive pay. permits and certificates. with two (2) number of schools and seventy eight (78) students. and payment of loyalty awards. The GSD personnel have extended administrative support to the accomplishment of the mission and vision of the Commission The following are the infrastructure project undertaken by the GSD for 2010. as well as the proper disposition of various kinds of documents. leave monetization. messengerial. Other services and benefits were satisfactory rendered by the Division in order to boost the morale of personnel. releasing. A total number of one hundred thirty two (132) On-the-Job Trainees (OJT) were accommodated and have rendered the required number of training hours. The employees who retired from the government service were given plaque of appreciation and token fro their significant contributions during their active services with the Commission. The procurement of supplies and materials and the Accountable Forms were properly managed and issued to the respective end-users. financial disbursements and collections. the Commission conducted bloodletting and number of three (3) employees participated in the blood donations.step increments. The improvement of its premises of the Main and Annex Building was effectively maintained wherein its janitorial services provided proper and efficient housekeeping of the building. The security measures to ensure the safety of the building premises. vehicle maintenance and general utility services. 000.00 ------------------------P 4.394 21. of verification of Marine Radio Personnel as requested thru e-mail 17. No. permits and certifications of all classes. as follows: a. of Permit/Purchase/Possess/CP/Import/RSL Applications received b. No.389 83 II. No. radio station license.563 2.05 1. letters and other official documents. FURNITURES AND FIXTURES PROPERTY EQUIPMENT. of ROC of all classes released No.902 226 10. SURVEY OF THE ROOFTOP OF THE ANNEX BUILDING PROCUREMENT OF TWENTY SEVEN (27) AIRCON PROCUREMENT OF SUPPLIES/MATERIALS AND ACCOUNTABLE FORMS FOR THE COMMISSION PHYSICAL INVENTORY OF PLANT. c.988.700. Receiving a. No. of Permits/Purchase/Possess/CP/CPE/ Certifications/RSL released No. CENTRAL RECORDS SECTION Received applications for the issuance of various kinds of permits.05 ================= B. 2.118. 23 . as follows: I. E. COMPLETION OF THE INFRASTRUCTURE PROJECT FOR THE IMPROVEMENT OF THE MAIN AND ANNEX BUILDING NAME OF PROJECT 1. of Letters/Correspondences received c. C.A.988. radio operator’s certificates. radio operator’s certificates.818. Water proofing Project of the Main Annex Building Purchase of Air-Conditioning Units GRAND TOTAL ESTIMATED COST P 3. of Applications for Issuance of Duplicate Releasing Released radio station license. D. b. 31. of STCW images uploaded 24 . of Certifications for STCW certificate of Competency issued to shipping companies. of ROC verified for walk in applicants No.348 27.991 V. g. III.002 14. No. d.062 21.775 8. of copies of documents verified/authenticate No. X.236 3. XI. as follows: a.796 226 IV. e. of duplicate of report of ratings issued - 251 7. of ROC verified as requested by Shipping Companies. of ROC from Regional offices received /filed IX. No of STCW operators sorted & decongested XIII.727 20. etc. No.892 2. Offices No. etc. of copies certified/authenticated documents No.332 548 302 8. of Report of Ratings Issued mailed 134 1. of RSL issued by Central Office received/filed Prepared reports regarding fake ROC forwarded to Legal Dept. e.592 70. Principal Employers. of Report of Ratings No. Mailing No. No.796 40 Verifications/Authentication: Verified/Certified/Authenticated Radio Operators Certificates of all classes. c. Received and released official documents coming from Regional Offices and Department Concerned Indexed New Radio Operator Certificates No.441 7 12. of RSL from Regional Offices received/filed No. No.902 84. of STCW Documents scanned XIV. f. No. of RSL/Permits/Certificates scanned XV. No. No. XII. etc. VII. Employers. VI. of radio operators verified as requested by manning Agencies. of ROC verified as requested by Reg. No. of ROC received and filed issued by CO VIII.d. No. b. Draft Memorandum Circular. The CCAD participated memoranda: a. 01-3-2010.COMMON CARRIERS AUTHORIZATION DEPT. Draft Memorandum Order. and to bring benefits of efficient mobile technology to the general public Frequency band 1965-1975/2155-2165 or 18901900/1970-1980 MHz. Guidelines to protect Children from Child Pornography (undergoing public consultation) Aims to protect children from child pornography 25 . foster and enhance competition in the mobile telecommunications market. and promote and protect the rights of broadband service customers/ subscribers/users Broadband service providers are required to specify the minimum broadband/internet connection speed and service reliability and service rates The minimum service reliability shall be 80% Service providers may offer broadband/internet connection on a “best efforts” basis The subscribers/consumers shall be properly informed of the broadband/internet connection service being offered to them Service providers may set the maximum volume of data allowed per subscriber/user per day. - - c. (CCAD) HIGHLIGHTS OF CCAD ACCOMPLISHMENTS 1. Minimum Speed of broadband Connections (undergoing public consultation) Aims to maintain and foster fair competition in the telecommunications industry. - - b. operate and maintain cellular mobile telephone system or mobile telecommunications networks shall be allowed to file their applications for the assignment of the frequency band. is reallocated for RG services and made available to qualified applicant Only applicant with existing authorizations or pending applications for authorization to install. Rules on the Assignment of the Remaining Allocated RG Radio Frequency Band Aims to maintain. in the drafting of the following Memorandum Circular No. Other Orders (Interlocutory) Prepared/Issued 5 cases . It evaluated 25 authorization cases It issued 3.Filed and Heard 98 cases . It issued ninety (93) Certificates of Registration (COR) Value Added Service Providers including content providers and VOIP providers/resellers. LEGAL DEPARTMENT The Legal Department accomplished the following in the year 2010: AUTHORIZATION 328 cases 335 cases 236 cases 77 cases 186 cases 15 cases CASES: Filed and Heard Notices/Orders Setting Hearing Prepared/Issued Other Orders (Interlocutory) Prepared/ Issued Orders of Denial/Archived/Dismissal/Approval/ Authorized Withdrawn Prepared/Issued Provisional Authorities Prepared & Issued Decisions Prepared & issued ADMINISTRATIVE CASES: 138 cases .Notices/Orders Setting Hearing Prepared/Issued 12 cases .Show Cause Orders Prepared/Issued 174 cases .Orders of Dismissal/Dropped Prepared/Issued 59 cases .930 Certificates Telecommunications entities to import (CTI) to public 3.- - ISPs are required to notify the Philippine National Police of the NBI any form of child pornography being committed using their servers or facilities ISPs are required to install software that will block or filter access to all websites carrying child pornography materials 2.Decisions Prepared/Issued OTHERS: 148 148 488 96 148 Applications for Incorporation Received from SEC Acted Upon on a Non-Objection Basis of Applications For Incorporation from SEC Legal Queries Received Legal Queries Assigned to Hearing Officers Legal Queries Resolved in the Form of Briefs. Draft Letter and Position Papers for the Consideration of the Commissioners 26 . 4. 4.163 stations 430 Frequency Assignment Notice (FAN) for 5. call signs and frequencies were recalled. With the approval of the said circular and in compliance thereof. A total of 392. Responded to complaints on harmful interference. o2-06-2010 prescribed the standard for digital television transmission and upon the recommendation of the television broadcast industry has adopted the Integrated Services Digital Broadcast-Terrestrial (ISDB-T) as the sole standard in the delivery of DTT services in the country. 3. Responded to e-mail inquiries. the Commission immediately convened the Technical Working Group (TWGIRR) tasked for the purpose of drafting the Implementing Rules and Regulations. For the same period. BSD has also finalized the draft-circular on a new set of Guidelines for CATV Application Evaluation. members of the TWG has already held meetings and conducted discussions with the public and with the stakeholders.FREQUENCY MANAGEMENT DIVISION The Frequency Management Division frequency applications consisting of: processed a total of 686 22 Notice of Frequency Supportability (NFS) for 186 stations 613 Frequency Assignment Sheet (FAS) for 19.757 stations Other Functions/Output 1. 27 . 2. BROADCAST SERVICE DIVISION Performance Highlights: The circular on Digital Terrestrial Television (DTT) Broadcast Service has been finally signed and approved by the Commission on 11 June 2010 under MC 02-06-2010. A total of 680 equipments were granted storage.042 frequencies coordinations were made. BSD has already finalized the draft-circular on the Deployment of Set-top Box for use in the cable television operation. Under the guidance of the Commission and the Kapisanan ng mga Brodkaster ng Pilipinas (KBP). Memorandum Circular No. 2010 as the implementing guidelines for Accreditation of Assessment Center and the Administration of Practical/Simulator Examination prior to the issuance of General Operator Certificate.The Broadcast Service Division issued various licenses/permits. This office order was issued on April 8.772.00 92.00 1. Office Order No. Approved Memorandum Circulars 1.53 -----------------------P 108.330.766. 2.069.973.078. of Labor and Employment.001.853. 11 Series of 2009 re: Adoption of Standard Format of STCW’95 Certificate and the secretary of the Dept. 28 .53) broken down as follows: Permits/Licenses Fines/Penalties (Permits/Licenses) Supervision Fees/ Surcharges TOTAL P 15. This order is in compliance with the Examination Elements required in Memorandum Circular 06-12-2009. Office Order No.853. to wit: 351 155 509 31 170 18 983 Permit to Purchase/Possess Construction Permit New/Renewal of Temporary Permit TVRO Registration TVRO License CATV License Others It generated a total collection of ONE HUNDRED EIGHT MILLION EIGHT HUNDRED FIFTY THREE THOUSAND SIXTY NINE & 53/100 (P 108.53 ------------------------- RADIO REGULATIONS (RRLD) AND LICENSING DEPARTMENT RADIO OPERATORS AND TRAINING SCHOOL DIVISION HIGHLIGHTS OF ACCOMPLISHMENTS: A.069. 029-04-2010 “Guidelines for the Accreditation of Assessment Centers and Administration of General Operator Certificate (GOC practical/Simulator Examination. 029-03-2010 “Implementation of the Maritime Training Council’s Resolution No. Accreditation of Assessment Center Two (2) Assessment Centers have been issued provisional Certificate of Accreditation valid for six (6) months in compliance with Memorandum Circular 06-12-2009 and Office Order 029—04-2010. Participated in MTC activities as regards the implementation of national Quality Standards System. Functions/services continuously performed by ROTSD: a. c. 3. b. Services continuously monitored and implemented by ROTSD: 1. This Office Order was issued on March 25. 6. 8. Assist the National Capital Region in the issuance of Radio Operator Certificate Acceptance of application of Radio Operator Examination Issuance of new/renewal of Certificate of Accreditation for Radio Training School/Center Inspection of Radio Training Centers 29 . 5. 2010. d. 11 which aims to standardize the format of Certificate issued by the various government agencies issuing STCW Certificates. Continuing compliance with the National Quality System (NQSS) Implementation of the new format of SCTW Certificate as prescribed by the Maritime Training Council (MTC-DOLE). as the signatory to the Endorsement Certificate. 4. Continuous monitoring of the performance of Radio Training Center offering GMDSS Radio Communication Course. Represented the Commission in STCW related meetings and conventions. 7.Chairman of the maritime Training Council. B. 2. Implementation of Practical/Simulator Assessment The Practical/Simulator assessment as part of the requirement for the issuance of new Certificate of Competency for General Operator Certificate (GOC) has been implemented effective November 22. 2010 in compliance with the Maritime Training Council’s Resolution No. Regulation Draft office Order on the Guidelines for the registration of WDN Indoor Equipment Promulgation on the Special Registration of illegally Held/Unregistered Radio Transceivers/Transmitters On-going study in the update of various orders and circulars to cope up with the latest technology. 1. PERFORMANCE ACCOMPLISHMENTS Physical Operations 1. FIXED LAND MOBILE SERVICES DIVISION: A. Number of Licenses. 4. No. radio Monitoring of all NTC Regional offices in the implementation of various radio regulations of maritime. Permits and Certificates issued Radio Station License New/Renewal Duplicate 2. 30 . aeronautical and special radio services. 2. 9.00). of Radio Operators Certificates Processed 3 31. and the processing of licenses/permits/certificates. Full implementation of Phase One of the Philippine National Single Window (NSW) for the on-line-application for Permit/Certificate to Import. 1.e. 3. The Fixed land Mobile Services Division of the RRLD rendered the following performance for 2010: B. 3.381.910. THREE HUNDRED EIGHTY ONE PESOS (P 7.557 The ROTSD generated a total income/revenues of SEVEN MILLION NINE HUNDRED TEN THOUSAND. of Inspection/Investigation Conducted No. Computerization On-going maintenance of the existing database for issued WDN Indoor Equipment Registration Numbers and SRRS Special Permit Numbers. Formulation of new policies affecting operators/radio training requirements.207 11 13. has concentrated efforts on developing worldwideintegrated systems to respond to shipping emergencies.451 SRRS Equipment.838. the Global Maritime Distress and Safety System (GMDSS).64).135.168. The ISPS. among others. of Frequency Assignments Made No.Permits/Licenses/Certificates Issued WDN Indoor Registration Issued SRRS Special Permit Issued No.21 406. 6 Service Center/Repair Shops and 318 Dealers. and the International Shipping and port Facility Security (ISPS) code.804 WDN Indoor Equipment. SAFETY AND SPECIAL SERVICES DIVISION: HIGHLIGHTS OF ACCOMPLISHMENTS FOR CY 2010 1.361. The IMO which assumed global responsibility for shipping.427.771 1. 32. The Commission was able to sustain compliance to the SOLAS Convention. broken down as follows: Permit/License Fees Fines & Penalties /Permit Surcharges Other Business & Service Income P 145. adopted several regulations that require the provisions of lifesaving equipment and the safety of navigation. provides guidelines to counter incident of terrorism in any part of the globe. which is under the auspices of the IMO. has concentrated efforts on developing worldwide-integrated systems to respond to shipping. on the other hand.42 The Fixed land Mobile Services Division undertook maintenance of the existing database for issued WDN Indoor Equipment Numbers and SRRS Special Permit Numbers. It registered 72.367.273. 9 Manufacturers. 31 . The goals of the GMDSS are to provide more effective and efficient emergency and safety communications and disseminate maritime safety information (MSI) to all ships on the world oceans regardless of location and atmospheric conditions. The SOLAS Convention.006.91 13.434. of inspections/Investigation Conducted - 15.345 850 31 1 The Division has a total collection/revenue of ONE HUNDRED FIFTY NINE MILLION ONE HUNDRED THIRTY FIVE THOUSAND FOUR HUNDRED THIRTY FOUR & 64//100 (P159. The purpose of the LRIT is to automatically transmit without human intervention the identity of the ship. Services continuously monitored and implemented: a. b.2. 1974 Safety of Life at Sea (SOLAS) Convention. 3. concerning radio communications for the Global Maritime Distress and Safety System (GMDSS). c. as amended in 1988. Mandatory Installation of NAVTEX Receiver to Certain Categories of Philippine Registered Vessels Engaged in Coastwise Trade. the date and time of the position provided. the position of the ship (latitude and longitude). This is applicable to certain categories of Philippine registered ships engaged in coastwise trade. b. 32 . Covered by this proposed MC are Philippine registered ships engaged in international trade. The Commission was up to date in providing guidelines for the international requirement of shipborne Long Range identification and Tracking (LRIT) as required under Chapter V/ Regulation 191 of SOLAS Convention. 4. Compliance of Accounting Authorities to the provisions of MC 5-6-2004for the billing and settlement of maritime accounts of Philippine registered ships. This Memorandum Circular has been drafted in order to comply with the international regulations particularly Recommendation 37 and Resolution 902 of the World Radio Conference-2003. Drafted Memorandum Circulars/Office Orders for approval of the Commissioners: a. Compliance of point Service Activation Entity to MC 17-112000 for the activation/deactivation of satellite earth stations. The objective of the proposed MC is to make NAVTEX receiver a mandatory installation as additional navigational aid to receive safety information during navigation. among others. Guidelines for the Licensing of Earth Stations on board Vessel. List of Ship Stations (List V) data on diskette for first and second semester in compliance with the pertinent provisions of Article 20 & Appendices 9 & 10 of the Radio Regulations. Compliance of domestic shipping installation of GPS receiver.LRIT Vessel Domestic Trade .LRIT Private Coastal Stations Aircraft Radio Station Aeronautical Radio Station Private VSAT Private Paging In-House Spread Spectrum Radio Station Other Special Stations Recognized/Accredited Classification Society Recognized/Private Operating Agency (RPOA) Point of Service Activation Recognized Shore-Based Maintenance Company 181 390 169 162 196 73 4 0 35 266 20 7 2 227 220 6 2 1 2 33 . Trade (GMDSS Ship) .Ship Security Alert System . Compliance of shipping companies for the mandatory installation of automatic identification system (AIS). h. The RRLD’s Safety and Special Radio Services Division reported the following breakdown of licenses and certificates issued for 2010: Vessel in Int’l. and the processing of licenses/permits/certificates. Spread Spectrum. Submission to the Secretary General – International Telecommunications Union.d. f. Monitoring of all NTC Regional Offices in the implementation of various radio regulations of maritime. Updated databases for private VSAS. aeronautical maritime and special radio services.Ship Earth Station .Ship Earth Station .Ship Security Alert System . and ship security alert system (SSAS) as required under Chapter XI-2 of the SOLAS Convention. g. aeronautical and special radio services. for the mandatory e. The Division generated a total income of SIX MILLION THREE HUNDRED TWENTY EIGHT THIUSAND ONE HUNDRED FORTY ONE & 64/100 (P 6. It has an area of approximately 368.64).668. 34 .712 Inspections/Investigations of radio transceivers.447. in Metro Manila has again made remarkable accomplishments not only in the enforcement of the provisions of R.77%. but also in the delivery of the services to the public. by 81. 4.141. exceeded its revenue target.000. HIGHLIGHTS OF ACCOMPLISHMENTS OF NCR 1. as amended. 3846. 3.328.5 square miles). Permits and Certificates. CY 2010 total revenue of P 188.046.271 Licenses. The institutionalization of NCR Express Serbisyo sa Publico together with the implementation of the Electronic Data Processing and the intensified enforcement activities of NTC-NCR were the primary factors that caused the annual increased in the revenue collection.00. Issued a total of 89. as amended.55 square kilometers (246. NTC National Capital Region as the one responsible for the enforcement of the provisions of R.A. 3846. Conducted a total number of 8.A. 2. NATIONAL CAPITAL REGION (NCR) METRO MANILA or National Capital Region although the smallest of the country’s administrative region is nevertheless the most populous and the most densely populated.40. 5. The monthly conduct of benchmarking validation activities has made the TELCOS render the quality of service as prescribed under the issued regulatory MC #07-06-2002 pertaining to the grade of service and drop call rate. Conducted more than 50 benchmarking validation activities. which is P 103. Made 83 frequency assignments. Benguet. CY2010 Performance Report The performance of the NTC CAR for CY 2010 represents the operations and general administration and support work assigned to it. People connectivity is primarily attained through the Cellular Mobile Telephone Service complimented to a limited extent by broadband wireless internet. Landline telephone service is only available in Baguio City and certain Provincial Capital Towns. Abra. rules and regulations including the terms and conditions of issued permits and licenses also increased. Actual performance is 43. The mountainous terrain and sparse population density of the region contributes to a higher cost of establishing. Kalinga.61& above targets.2 MFO 2 Enforcement and Monitoring Services Inspection of radio stations/facilities of stationary locations likewise surpassed targets whereas inspection of radio stations/facilities on board motor vehicles is 84. broadcast and information technology or computers) is one of the primary vehicles of economic growth in the region although there are still unserved and underserved areas.Regulatory Services Issued permits. Planned regional activities relative to Philippine International commitments was pursued because the region have not received any proposal. Radio monitoring with facilities stationary location is 35 . Apayao. licenses and certificates have surpassed projections. Tabuk City is the second city in the region but is a component city of Kalinga Province. MFO 1 . ICT service (telecommunication. operating. Regional frequency assignments likewise surpassed targets. Ifugao.CORDILLERA AUTONOMOUS REGION (CAR) Cordillera Autonomous Region (CAR) is composed of six (6) provinces namely. The work of the NTC CAR is presented by major final outputs (MFO) and unlinked/reformatted activities (URA) aligned to that of the Commission. and the chartered City of Baguio.29% above targets. Administrative Cases filed is 102. Broadcast service is primary available only in Baguio City and the Province of Benguet. 1. Administrative litigation of violations of ICT laws.22% above targets. The regional capital is at Baguio City. Mountain Province. and maintaining more ICT facilities. EXECUTIVE BRIEF/HIGHLIGHTS OF ACCOMPLISHMENTS 1. Revenue is derived from clients who pay for the services of NTC CAR as well as taxing the use of radio spectrum whereas is the budget for the discharge of its services. 36 . This holds true likewise for other Regional Councils such as the Regional Law Enforcement Coordinating Council and the Technical Working Group of the Consumer Network.64% of targets.02%.Financial Resource Management Regional Total Revenue Collection of P21. The failure to establish ROSPACs at the Provincial Capital and Highly urbanized Centers did not address those concerns far from the Office. Required reports and statistics were also submitted on or before deadlines. Radio monitoring using facilities on board motor vehicles is only 46. the ideal Service Revenue-To-Expenditure Ratio is 1:1.ICT Sector Development Services Operational.5 UR2 .3 MFO 3 . 1. Medium Term and Long Term Plans were conceptualized. The trend only indicates that ICT services improved near the Regional Office-Proper. Work systems were also attuned to the times and changing environment. Liaison with Local Government Units was also made to enhance enforcement activities.Consumer Welfare and Protection Services Planned establishment and operation of Regional One Stop Public Assistance Centers (ROSPAC) was not pursued. Manual recording and segregation of revenues derived from the discharge of services and those earned from taxation could not be presented at this time. 1. CMTS coverage measurement is very much above targets. hence.57. Attendance to activities of the Regional Development Council through the Infrastructure Committee was made as planned.77 surpassed targets.236. Validated ICT consumer concerns have decreased compared to targets. modified and updated as policy directions were revised.4 URAI .334. Revenue –To-Expenditure Ratio is high but this is not a true measure of good fiscal management. 1. Savings were generated from the implementation of cost cutting measures. Oplan Cellphone scheduled to be pursued at the last quarter if 2010 did not materialize as planned. Operational Performance Target Issuance of Permits/Licenses/Certificates 4. NTC Region I generated an income of P 54.200 917 REGION I Highlights of Accomplishments 1.519. 9.974 307 289 5. 8. 7. Conducted “Oplan Cellphone” in coordination with the PNP (CIDG/NBI/PASG).864 Allocation of Freq. 5. 6. Conducted inspection activities on Common Carriers’ cell sites and other radio stations to determine their compliance to the conditions stipulated in their licenses. security guards. Bands/Type Approval 201 Issuance of PA/CPCN/Adju of Cases/Docket 207 Inspection/Monitoring of RSL & Telecom Facilities 3.038. Undertook information dissemination regarding the regional office’s plans and programs through print and radio broadcast interviews.53 in CY 2010 or a 4.62 NTC Region 1 implemented its Citizen’s Charter showcasing the 15 services offered by the regional office.064 17.67% increase from the 2009 revenue collections of 52.750 Cellphone Coverage Measurement Service 420 Actual 6.216. Conducted RLM seminars for members of organized groups such as civic radio. Initiated the coordination between PLDT and GLOBE-Innove for their interconnection in Region 1.2. Conducted “NTC on Wheels” in key cities and municipalities bringing the government closer to the people.720 Spectrum Monitoring & Measurement Coverage 14. 4. LGUs and other private entities. Offered recharging of drained cellphone batteries for free due to long power interruptions caused by Typhoon Juan with the use of NTC’s standby generator. 2. 37 .471. 3. 263. Complaints against text scams and request for cellular phone blocking have been properly acted and forwarded to the OSPAC Central Office on regular time basis. especially those from the far flung areas. this office has instituted measures to continuously monitor all radio broadcasting stations with musical format to report the same to the Commissioner’s office. Local Government Units (LGU) and other agencies.600 2. “While you Wait Licensing” was further improved and the processing of licenses and permits were accomplished in less than 30 minutes. the programs and mandates of the Commission are continuously observed and implemented.500 REGION II In 2010. The 2010 ATR amounted to P32.512. “NTC on Wheels” program continues to reap positive feedback from the public.045. 27 malicious text messages and 25 text scam complaints. 38 . this Office has maintained its active and harmonious association/linkages among all other concerned government instrumentalities as well as to non-government units especially to those concerns on the development of ICT in Region 2. Acted on 305 cellphone blocking requests. projects of the DOTC-RMC.10. PERFORMANCE INDICATORS Licenses Issued Inspection Conducted Frequencies Monitored Broadcast Stations Monitored Personnel Sent on Training Administrative Cases Disposed Cases Disposed Fees 16. CSC celebration.51% its 2009 Actual Total Revenue (ATR).66 while the 2009 ATR was P29. Regional Development Council (RDC). Provincial Disaster XCoordinating Council (PDCC).13.066 10 69 12 P 75. Likewise. On the other hand. Maintained close coordination with radio amateur and civic action groups.421 2. 11. the NTC Region 02 surpassed by 9. Actively participated in other government activities such as “KALAHI”. Regional Disaster Coordinating Council (RDCC). 12. Pursuant to the directive of our newly elected president thru NTC Commissioner reiterating compliance with EO 22 (series of 1987).489. permits and certificates.16% increase compared to 2009. permits issued surpassed the CY 2009 output of 6.80& decrease of the target. Compared to 2009. OSPAC PUBLIC SERVICE ACTIVITIES The Office is providing public assistance on problems related to the following: cellular phone issues and network services.365 licenses.10% increase compared to 2009 output. This Regional Office was not able to conduct inspection of the facilities of Globe Telecom. Licensing Activities CY 2010 turned out to be more challenging year for the Region’s Licensing Division wherein NTC Region 2 have doubled their efforts and have processed and issued various licenses. it is 6.272 monitoring activities. the output was short as expected. E. This activity is 40% increase in the target and in 2009. PHYSICAL OPERATIONS 2010 VS 2009 A.405 inspections/investigations to various radio stations. a 9. This activity is 28.69% increase of the target and 35. Frequency Assignment Made A total of 14 additional assignments of VHF frequency were given to various operators during the year.47% increase of the target and 11. This activity represents 3. Inspection/Investigation Conducted The Regional office was unable to meet the target of 2.88% increase of the target. D. 39 . disputed charges. CY 2010 output of 8. including frequency interferences and others. They have conducted only 2. C.The NTC Region 2 will move forward with improved performance again in the coming year and will be more effective agency that responds to the needs of our clients and the people in Region 2 in the area of ICT and telecommunications industries. Administrative Cases Decided/Disposed There were 180 cases litigated or disposed during the year which resulted to a 5. B. Monitoring Activities There were 26.70% increase compared to 2009.189.09% increase. hence.500. there was a 9. however. poor quality of service on local cable television and radio broadcast stations. Regional Information B. Comparative figures as shown below are also the results of OSPAC activities and public information dissemination of the office even in the remote barangays. Conducted inspection of communications facilities in the Region including mobile phone dealers and service centers to determine compliance on the conditions stipulated in the licenses. of RLM Seminars Conducted 2010 233 118 3 71 4 4 2009 398 39 3 0 3 5 OTHER ACCOMPLISHMENTS/ACTIVITIES IN THE REGION A. of Cellular Phones Reported Stolen Or lost (request of blocking) No. Actively participated in Oplan Kaluluwa and Oplan Kalakbay and in the Regional and Provincial Disaster Coordinating Council in the disaster and calamity preparedness program.reduced prepaid cards. C. ACTIVITIES No. Maintained active membership in the Technology and E-Commerce Committee. Conducted regular and special examination for commercial and amateur radio operator. test spasm and mandatory taping were also entertained and acted upon. text scams. F. E. Reports on illegal messages. D. of Complaints received on Malicious Text and Text Scam/Spam Request for unblocking IMEI Number Verification/SIM Blocked No. The “NTC ON WHEELS’ was conducted in seven (7) strategic points in the Region and have received positive feed backs from clients who do not have time to the office. of Request for Tape Preservation (Broadcast) No. 40 . Undertook institutional strengthening through seminars and trainings conducted by Civil Service and other government and private agencies. 30% versus last year’s collections.425. 2. there was an increase in the license and permits issued 1. A Stakeholder Meeting with the NTC Commissioners was also conducted in the same year. Inc. text scam and the illegal text messages.349. a total of twelve (12) “NTC on Wheels” or Mobile Licensing were conducted on key cities and municipalities which generated a total collection of P645.07% as against the target and 14. this Regional Office plays also a very important role during CSC Anniversary Celebration by providing “Libreng Tawag” to constituents specially OFWs. In order to strengthen linkages with other government agencies. Globe Telecom and Smart.373. In the desire to bring NTC R3 closer to the public. a total of 874 Mobile Phones were confiscated which are not type-approved by the Commission and were able to legalize 1. Mobile Phone Retailers and Mobile Phone Service Centers in the region.401 Mobile Phone Dealers.. which was participated by Digitel Mobile Phils.575.G. 3. In the effort to intensify inspections on illegal cellphone dealers/ retailers. 41 .07% as against the target and 14.288.96.17% versus last year’s issuances. Confiscated 874 units of Mobile Phone in coordination with the other law enforcers. Highlights of Accomplishments CY 2010 1. REGION III The revenue collection activity topped this year’s accomplishment by exceeding 1.30% versus last year’s collection or with a total collection of P102.401 Mobile Phone Dealers and mobile Phone Service Centers in compliance with Memo Circulars 07-07-2004 and 08-08-2004. Increased in the revenue collections by 1.182.11 as compared to the last year collection of P98.19% as against the target and 4. Registered 1.17% versus last year’s issuances. as part of public service.182. Attended to the Radio and CATV interviews regarding the function of the NTC-OSPAC and most especially on matters of blocking of the reported lost or stolen cellular phones.759. Increased in the licenses and permits issued by 173.00. Moreover.19% as against the target and 4. NTC R3 is an instrumental in the successful holding of the activities of the Regional Management Council (RMC3) on their “Oplan Mahal na Araw” and “Oplan Kaluluwa”. Consequently. 8. 14. Oplan Mahal na Araw. 12. Mobilized different amateur and civic radio groups in the region for possible assistance on government initiated projects and programs such as Oplan Kalakbay 2010. as well as during typhoons. investigation and monitoring of all existing telecommunications facilities and private communication network/system/stations Mobile phone Dealers. Enhanced training on SUF and licensing procedures attended by the Engineers. Conducted two (2) Regular Radio Operators Examinations and one (1) Special Examination.4. 10. calamities and emergencies.288. Oplan Kaluluwa. 13. Retailer and Service Centers Conducted six “Libreng Tawag”. Conducted twelve (12) “NTC on Wheel” in different key cities and municipalities in the region that generate a total collection of P645. Conducted Stakeholders Meeting with the NTC Commissioners. 7. 6. Enhancement of the database management system.117 83 182 42 .292 11.00 Intensified inspection. of Licenses/Permits/Certificates Issued No. 11. 9. of Frequency Assignments Made Administrative Cases Decided/Disposed 15. 5.993 10. LGUs and other government agencies on matters pertaining to telecommunications. of Frequency Channels Monitored No. PHYSICAL PERFORMANCE * * * * * No. Strengthened linkages with R3-onsumernet thru DTI. of Inspections/Investigations Conducted No. Improved delivery of front-line services by reducing the processing of licenses and permits thru “While you Wait” policy. Conducted Sportsfest-Director’s Cup 2010 among the personnel in the Region. one of the five (5) far flung provinces of Region IV-B (MIMAROPA). NTC R-IV conducted a series of Mobile Licensing activities for Mobile Phone Dealers/Retailers/Resellers and Service Centers in various key areas of its territorial jurisdiction specially Sta. CATV stations.REGION IV AN OVERVIEW The NTC R-IV delivered another solid performance in 2010. Public/Private Coastal stations and Two-way Radio Stations. Renewal of existing NTC permits for all types of stations was likewise accepted. Lucia East Grand Mall and Pacific mall which provide free spaces for this purpose. Strong partnership with stakeholders and loyal clients of the Region also played a vital role for NTC R-IV to surpass last year’s collection and current year’s target income. Rizal and pacific Mall in Lucena City.34 for the fiscal year 2010 reaffirming the Region’s marked leadership.548. Mobile Licensing of Mobile Phone Dealers/Resellers/Retailers and Service Centers was also conducted on a “while-you-wait” basis to the delight of the Palawenos. travel expenses and time element as well. translated into considerable savings on their part in terms of gasoline. AM/FM Broadcast Stations. As an integral part of its outreach program in the performance of its mandated regulatory functions. In line with the thrust of the Commission of bringing its services more accessible to the transacting public. This solid performance of the Region is attributed to the sustained efforts and initiatives of the Technical Division. Lucia East Grand mall in Cainta. the NTC R-IV was able to attain high core profitability by generating a total collection of P 152. thus. During this activity. applications for permits for MPDs. supported by the Administrative Division and empowered by the remarkable leadership of the Regional Director. Smart Communications and Sun Cellular. NTC R-IV conducted intensified operational activities in Palawan. the technical team saturated Palawan by inspecting all telecom facilities which included among others. Composed of staff engineers and inspectors headed by the Regional Director. RLM seminars were also administered to interested applicants like civic groups and other commercial radio users after which their RLM certificates were also processed and released immediately.976. In this manner. cellsites of Globe Telecom. The success of the endeavor generated an additional income for the Region which compensates the 43 . Despite the economic crisis of global proportions. these concerned businessmen need not come to the Regional Office to file their respective applications. This endeavor spearheaded to provide a hassle-free and convenient way of securing NTC permits was made possible with the cooperation and valuable assistance of the management of both Sta. MPRRs and MPSCs were accepted and processed on a “while-you-wait” basis by the technical team composed of staff engineers and inspectors led by the Regional Director himself. NTC R-IV also maintains involvement in various organizations of the different government agencies in Region IV. NTC R-IV manifests involvement and gesture of support to stakeholders in its area of jurisdiction. The Regional Director made himself available to the series of meetings of CATV operator’s association of Cavite and in various provinces of Region IV. Special Examinations for amateur radio enthusiasts in the provinces of Cavite. Cavite and at the 2nd Floor of the Central office which continuously accept applications. NTC R-IV facilitated the conduct of the regular examinations in Batangas City. payments and process and release permits filed thereat. 44 . As a member agency of the Regional Disaster Risk Reduction and Management Council (RDRRMC). This also provided an opportune time for the members to elevate their concerns to the NTC which were all threshed out and addressed properly. This expedites the processing of filed applications which enhanced the delivery of front line services to the transacting clients of the Region. As a regular part of its regulatory functions. The series of meetings was spearheaded to strengthen the spirit of camaraderie among members of the association in the exercise of fair and just competition in the cable industry. Oriental Mindoro. The Commission approved the conduct of the said special examinations in line with NTC’s continuous support to PARA in its effort to strengthen the spirit of amateurism in the country. NTC R IV is also a member Agency of the Regional Development Council and Sectoral Committee on Infrastructure Development (SCID) which tackles different long term projects and pilot programs for countrywide development of Region IV. The conduct of RLM seminars to requesting entities and walk in clients at the Regional and Field Offices and acceptance of requests for cellphone blocking due to lost units and text scam/spam form part of the regular procedure to provide convenient and effective services to clients in the Region. NTC-R-IV is directly involved in pilot activities and programs of the RDRRMC. The NTC R-IV maintains its three (3) Field Offices located at Calapan City.effort exerted by the technical team in saturating the said province which is indeed exhausting considering its vast geographical area and topographical location. Quezon and Laguna were also held. To further ensure the capabilities of the Regional Staff in the performance of their functions. Imus. Apart from its regulatory functions. The income derived from this activity had helped the Region surpassed its target income for the fiscal year 2010. twenty five (25) personnel were given the opportunity to attend local trainings and seminar workshops for the year 2010. STARS and GACPA. Continuous publication of the “AIRWAVES”. permits and certificates issued with 33. PNP.064 inspection/investigations conducted with 16.361 RLM Certificates OTHER OPERATIONAL ACCOMPLISHMENTS • • • • • • • • • • • • Completed Infrastructure Project which includes repair and maintenance of the Regional office building. Computerization of Personnel Records/Files. RLECC.48.000. Conduct of Regular Radio Operators Examination.741 projected targets for CY 2010. Implementation of Quality Standards System.17% increase against 43. Total of 57. Conduct of Special Restricted Land Mobile Seminar. PDCC. Continuously coordinated with RDRRM/OCD for Disaster Preparedness Programs during calamities. Joint operations and enforcement activities with the PNP. REGION V EXECUTIVE BRIEF The remarkable performance NTC Region V for 2010 set a continuing challenge for its employees to sustain. CSC. Total 124.34 for CY 2010 which represent 6. RDC.35% against 118.989 licenses.976. Year 2010 posed a lot of challenges for the seventeen (17) hardworking NTC Region V employees.79% increase against 25. the official newsletter of NTC R-IV. RDCC. NBI.23% increase against the projected target of P 144. RMC.856 frequency channels monitored with 5. Total 132 frequency assignments made for CY 2010. Participation in all the activities and programs of the LGUs. to surpass. Computerization of Financial/Accounting Forms.000. if not.515. Continuous observance of Five (5) S housekeeping Program. Conducted 465 RLM Seminars and issued 11. projected targets for CY 2010. LTO and Military Operatives.HIGHLIGHTS OF OPERATIONAL ACCOMPLISHMENTS FOR CY 2010 • • • • • • • Total collections of P 152.544 projected targets for CY 2010. DBM. Total of 30. permits and certificates. Challenges not only in terms of its revenue 45 . Launching of NTC Region IV official Website. Data encoding of all licenses. its accomplishments for the Year 2009.00. Camarines Norte since April 2009.72 representing an increase of P 6.958. FINANCIAL REPORT The revenues generated in 2010 totaled to P 49. Apart from the increase in its revenue collection. NTC Bicol had focused and strengthened its monitoring and supervision of maritime radio service which resulted in the filing of eleven (11) administrative cases against maritime companies/corporations. These 9 One-Day Mobile Licensing produced Six Hundred Four Thousand four Hundred Fourteen & 91/100 (P604.999. It is also significant to take note that NTC Bicol had already established and has a fully operational District Office in Daet. Catanduanes. Another milestone for NTC Bicol is the institution of cooperation with local government units in the monitoring and supervision of the mobile phone dealers/retailers and mobile phone service centers which is vastly multiplying in numbers NTC Bicol had posted a friendlier relation with the KBP-Bicol and radio amateur groups by hosting frequent meetings and a Christmas Party as an avenue to discuss common grounds for the best interest of the public. Camarines Norte.804. the reinforced dynamism in the inspection of seven technical personnel and the Regional Director within the two (2) island provinces of Masbate and Catanduanes and in the Provinces of Sorsogon. Another factor in the increase of the revenue is the implementation of the “processing of permits/licenses while you wait program” and the “no noon break policy”.803. 16.91) additional income. Camarines Norte.414.24% higher compared to the previous year which was only P 42. Moreover.812.collection but also effective supervision and monitoring of the growing number of broadcast and cable television industry and mobile phone dealers/retailers and mobile phone service centers within the Bicol Peninsula. Camarines Sur and Albay had contributed in marked-up income of NTC Bicol.67.853.00. 1. Camarines Sur and in the Cities of Naga and Iriga. Masbate. 46 . One of the factors in the significant in the revenue of NTC Bicol for CY 2010 is the nine (9) One-Day Mobile Licensing Activity held in the provinces of Sorsogon. C) Monitoring Activities A Total of 4. It promptly acted on consumer complaints and reports of incidences of lost/stolen 47 . This activity represents 10.04% increase compared to its target and a 39. there was an increase of 43. PHYSICAL OPERATIONS A) Licensing Activities For the Year 2010.2.03% of its 2010 target and 21. F) Administrative Cases Filed There were 315 administrative cases filed and there was an increase of 95.71% more compared to 2009 and 177.93% more than the target and 17.77% increase compared to target. CATV and complaints on frequency interferences.65% compared to 2009. It surpasses by 124. permits and certificates were issued. D) Frequency Assignment Made A total of 75 new assignments of frequency were given to various network licensees during the year. This activity is 435.492 inspection/investigations to various radio stations.477 various licenses. G) OSPAC Public Service Activities The One-Stop Public Assistance Center (OSPAC) was strengthened in the region. Compared to 2009.52% decrease compared to 2009 in view of the national and barangay elections which hampered the regularity of the inspections/investigations.933 monitoring activities recorded representing a 6.23% of its 2009 output.75%. installations including broadcast stations. a total of 3. B) Inspection/Investigation Conducted The Regional Office was able to conduct 1.04% increase compared to 2009.88% of the target. E) Administrative Cases Decided/Disposed There were 69 cases disposed during the year which resulted to a 305. 6. malicious text. 2. unwanted broadcast messages and vanishing loads were conducted thru radio broadcast interviews and seminars. incorrect t billing. Have established and become fully operational the NTC RV District Office in Daet. 48 . Camarines Norte and Camarines Sur with the collection of more than P 0. Catanduanes. Focus and strengthened enforcement in the maritime radio service. The region also conducted a Tri-Media Public Advisory informing the public to be vigilant and cautious of the text spasm. Camarines Norte last April 2010. Regular daily reporting to the Central Office and other Regional Offices is being implemented. NTC Region V enhanced the efficient delivery of its front-line services by reducing the processing time of licenses and permits (compliance of RA 9485). to assist in the communication link during disaster or emergency situation affecting national interest and the general public. The new VHF/HF radio communication network of the Regional Office became operational last 25 November 2009 and augmented the existing limited monitoring station.cellphone. Continuous Monitoring of FM Broadcast Station to validate compliance to Office Order on the playing of Original Pilipino Music (OPM). permits/licenses can be processed and released while you wait. This also includes dissemination on the legality of Mobile Phone Dealers and Service Centers in order for the public/consumers to be guided on where to buy and where to repair mobile phones to have consumer protection. Masbate. OTHER ACTIVITIES IN THE REGION 1.6M. 5. scams. On-going information dissemination campaign on what to do or how to handle text scams. 4. “NTC Region V Task Force BAYANIHAN” was created in compliance to Office Order 88-10-2009. 7. Basically. in as much as the Bicol Region is composed of several islands with plenty of shipping activities both for cargo/passenger and the fishing industry. The Regional office brought the NTC service closer to the public and conducted nine (9) “One-Day Mobile Licensing” activities in the provinces of Sorsogon. 8. 3. and poor services. 89% compared to revenues earned for CY 2009. The increase in revenue earnings was due primarily to the increases in issuances of permits and licenses which surpassed the year-end target by 34.95% compared to target. Conducted regular meetings and dialogues with the KBP. B) Monitoring of Radio Airlines/OPM Complying to the recent directive of the Commission to focus on monitoring of broadcasting stations.46% more than the CY 2009 issuance and 34% more than the year-end target of 11.771 permits and licenses were issued for CY 2010 which is 5. the Regional office was able to monitor20.367 OPMs for the year representing a 122% increase from last year’s monitoring of 9. Joined the Civil Service Commission 110th Anniversary by conducting Libreng Tawag Project Scheme alongside with other national and local government agencies in Albay.28% and 5. Conduct of inspections 49 . 14.000 issuances. Bicol Cable TV Association and the Philippine Cable TV Association. specifically the monitoring of the Original Pilipino Music. It also represent an increase of 6. HIGHLIGHTS OF ACCOMPLISHMENTS: A) While You Wait Policy Effective regulatory and enforcement activities of the Regional Office and immediate processing of permits and licenses contributed in the increase in the issuance of permits and licenses.134 and a 137% over target. Region VI EXECUTIVE SUMMARY CY 2010 accomplishments can be summed by the effective enforcement of radio laws and regulations by the Regional Office VI and its effective revenue collections (Php 64.9. 10. C) Intensification of Inspection of Cellphone Dealers/Resellers/ Service Centers: Intensification of inspection particularly for cell phone dealers/ resellers and service centers were conducted.227M) which is 101. Total monitoring airlines realized a 101% accomplishments over target.42% increase compared to CY 2009 issuances. of telephone subscribers per Province Province No. No.were focused in areas outside highly urbanized centers in order to expand revenue base notwithstanding the need to extend enforcement activities in far flung areas.1.771 11.137 36.a. 2. of Personnel 1.724 43. E) Oplan Halalan 2010 Oplan Undas 2010 Assistance Operation for the Holiday Season Coordination with the Regional Disaster Risk Reduction and Management Council VI Key Performance Indicators Report: Licenses/Permits Issued Inspections/investigations Conducted Frequency Channels Monitored Broadcasting Stations Monitored OPM Monitored Frequency Assignments Administrative Cases Disposed Statistical Data: 1. No. : : 22 29 14.2 MPD 1 1 2 MPSC 4 4 1 18 4 31 MPRR 5 2 8 39 15 69 Status of Telephone Exchanges 2. D) Iloilo Task Force Bayanihan Activities 1.367 31 3 Status of Communication/Telecommunications Facilities Status of Mobile Phone Dealers (MPD). 3. Service Centers (MPSC) and Resellers/Retailers (MPRR) Province Aklan Antique Capiz Iloilo Negros Occidental TOTAL 2.2. No.996 20.2. of Subscribers 50 . of personnel Trained 2. Administrative/Manpower 1. 364 2.2. 3.094 1.651 36. Blocking of Lost/Stolen Cellphones Unblocking of Recovered Cellphones Illegal Texting : : : 511 7 53 51 .1. Telephone Subscribers per Operator PLDT Globe Telecom Panay Telephone Company Bayantel Southern Iloilo Telephone Company RCY Telephone System San Carlos Telephone Victorias Telephone Company Telof Cruztelco Panay Telephone Company II TOTAL 2. 3.185 54.2.3 Operators No.960 1.460 8.Aklan Antique Capiz Iloilo Negros Occidental TOTAL 10. of Subscribers 69.577 131.094 55.092 1.746 557 131.908 8.245 2.307 2.300 2.3.245 Status of Broadcasting Stations and CATV Province AM FM TV CATV Aklan 4 8 2 23 Antique 1 4 19 Capiz 4 7 2 16 Guimaras 4 3 Iloilo 7 12 2 34 Negros Occidental 13 15 9 22 ------------------------------------------------------------------------TOTAL 29 46 19 117 ------------------------------------------------------------------------3.266 4.b.210 2. OSPAC 3. The compulsory interconnection of public telecommunications carriers as mandated by EO No.598 79. The total installed telephone land line throughout the region is 470. the local interconnection of Telof facilities and Innove in Guihulngan is already completed.602 different type and classes of radio stations throughout the region.35% is subscribed. Leased line. No.414. and Innove and Telof still have to be resolved due to technical problems. or an increase of 23. 1398 in Negros Oriental and 344 in Siquijor. Cellular mobile telephone has a total of 925 cell sites throughout the region.965 are in Cebu. The increase in the total revenue is due to the regionalization of the issuance of renewal and modification of Public Telecommunications Entities (PTE) permits and licenses and letter reminder to companies with expired RSLs. still to be resolved.41%.027 1. 16. broadband and other value added services are also available in the region while Public Trunk Radio is only available within Metro Cebu. There are a total of 20.939 in Bohol. No. Innove and Cruztelco.133 174 15 52 . There are 20 stations and TV translators.50 in the previous year. the local interconnection of Innove and PLDT. This includes 436 coastal and ship radio stations.411. In Negros oriental.995. Physical Operations No. No.861 which barely 52. of of of of of Licenses. the local interconnection of Innove and Sotelco in Bogo City and Bantayan island.Region VII Telecom and Broadcast Profile of Region VII Telecommunications services continues to be the primary vehicle in economic growth in the region.64 compared to only P64. Permits & Licenses issued Inspection/Investigation conducted Frequency Channels Monitored Frequency Assignment Made Administrative Cases Decided/Disposed 24. No. 1. 415 amateur radio stations and 64 aeronautical radio stations. Out of this number. 59 is still incomplete. In Cebu. Financial Report Total revenues generated for the year for the year 2010 is P79. 42 FM stations. 26 AM stations and 38 CATV stations operating throughout the region. In Bohol.494. Cebu. Conducted seminar and orientation to college students who are on study/field tours coming from different universities not only from the Visayas region but also those coming from the Mindanao and Leyte provinces. Formed linkages with academic institutions and accepts On-theJob students to help address our lack of personnel complement and as well to help the students apply in actual work setting the theories they learned in the classroom. of RLM Seminars Conducted No. Coordinated with DTI and LGU in the crafting and eventual issuance of local ordinance for cellphone dealers and service centers.272 • • • . of Cellular Phones reported stolen or lost (request of blocking) No. As a result. billing problem. Comparative figures as shown below are also the result of OSPAC and information dissemination of the office. No. of RLM Seminar Participants HIGH IMPACT ACTIVITIES • • • Regular Consumer Education and Awareness thru infocaravan and regular monthly under AGIO-7 programs and activities Cellular phone blocking under OSPAC 7. of complaints received on Malicious Text & Text Spam/Scam Mediation between Telcos & Complainant Request for unblocking IMEI Number Verification/SIM Blocked No. 53 972 82 47 12 8 28 48 2.OSPAC Public Service Activities Complaints on cellular mobile phone were given utmost priority in mediation between telcos and mobile phone dealer/reseller and service center by the legal officer and ospac officer. of Request for Preservation (Broadcast) No. forty seven (47) mediation were done successfully. and many others. Conducted “Pulong-Pulong” seminar on NTC functions in 45 mountain barangays in Argao. The office is providing other forms of public assistance ranging from problems related to cellular phone. OTHER ACTIVITIES • • • • • Chaired the communications committee for Sinulog 2010. Assisted Cebu City LGU in providing radio communicators during the quarterly clean-up within the sixteen (16) coastal barangays REGION VIII Executive Brief NTC Region 8 has jurisdiction over Eastern Visayas comprising the Province of Northern Samar. of Frequency Assignment Made No. of Administrative Cases Disposed Total Revenue 3. of Inspections/Investigations Conducted No.22. The Regional office still manage to increase its collection as compared to the previous year by about 6. Continuous linkage with other government agencies and the NTC Region VII is an active member of the Regional Disaster Risk Management Council. Lead Task Force Telco in the security plan in the preparation and the conduct of 2010 National Election.402 2.947. despite the lack of timely logistical support from the DBM. Actively participated in the DOTC Oplan Kalakbay during the Lenten Season and All Souls and Saints Day. there was also a 13.715..14 54 . of Licenses/Permits/Certificates issued No. of Frequency Channels Monitored No.485 5.947.074.074.14% increase in the number of station licenses issued as compared to CY 2009. Until now they are still waiting for the release of funds to pay various creditors for CY 2010. The delayed release of their funds for MOOE hampered their monitoring and enforcement functions. Samar and Eastern Samar and the Provinces of Leyte nd Southern Leyte in the island of Leyte and lastly the Province of Biliran.010 9 7 P 30. Operational Perfomance * * * * * No.840.22% or a total collection of P30.14 or a net income of P21. which is 863% accomplishment of CY 2010 targets.) REGION IX EXECUTIVE BRIEF The major accomplishments of NTC IX were the result of the collective effort and support from its unmanned but result-oriented and multitasking personnel who endeavored to make a number of innovations to improve the performance of the regional office in spite of the peace and order situation in Region IX. 8 complaints for text scams. and the investigation/inspection of 3. For the Calendar Year 2010. text scam complaints.133 radio stations. and prompt/appropriate response and assistance to the public Overall performance of NTC IX during the period satisfactorily met its CY 2010 KPI Objectives and Targets.Other Accomplishments/Activities: The Regional OSPAC has continued to function as a recipient of requests for blocking/unblocking of lost/recovered cellular phones. malicious text messages complaints. strict compliance with laws. Inc. 91 complaints for malicious texts and 5 requests for unblocking. KPI OBJECTIVES Accomplishments of NTC IX for the calendar year 2010 were focused towards attaining the Mission and Vision of the Commission to provide adequate and efficient telecommunications services. limited number of personnel and budgetary constraints. 55 . rules and regulations. text spam complaints. LAW ENFORCEMENT An intensified and strengthened enforcement of laws and regulation had achieved the monitoring of 19. It has received a total of 310 requests for blocking of lost/stolen cellphones. the main thrust of NTC-IX is highlighted by its continuous effort towards improvement of its delivery of frontline services as well as the effective implementation of the Objectives and Programs of the Commission. which is 15% over the targets for CY 2009. The Regional Director is an active member of the Board of the Region 8 Administrators’ League (RELA.669 radio frequency channels. 403 1 LIICENSING More efficient and prompt delivery of fronting services was rendered in terms of the number of licenses.669 7. No. NTC IX.700 ONE STOP PUBLIC ASSISTANCE CENTER In its desire to streamline and facilitate the resolution and disposition of all complaints filed by the public. of Cases filed during the period No. * * * * * No. of of of of of New Station License Issued New Radio Operator Certificate Issued Renewed Radio Station Licenses Issued Renewed Radio Operator’s Certificate Issued Various Permits Issued 159 287 1. of Cases paid/disposed No. No. NTC XI filed 35 administrative cases from January to December 2010. * * * * * No. through its OSPAC IX acted and handled 148 complaints from January to December 2010. of Cases litigated/decided No.* * * * * Total Number of Existing Radio Station (All Service) Number of Radio Stations Inspected/Investigated Number of frequency Channels Monitored Number of Broadcast Programs/OPM Monitored Number of Frequency Assigned 2.267 344 572 ADMINISTRATIVE CASES In its effort to enforce strictly the radio and telecommunications laws and regulations. No. No.133 19. There were 31 cases decided during the period with 16 convictions and 16 cases dismissed.791 3. permits and operator’s certificates processed and issued which total to 2. Processing time of application/licenses satisfactorily met the targeted time frame. of Cases dismissed Total amount of penalty/fines collected 35 49 31 16 P 58.629 during the Year 2010. * * Lost/Stolen Cell Phones Illegal Text Messages 138 10 56 . Malaybalay City. The massive establishment/constructions of more cellular sites in the region is an indication that subscribers are growing which correspond to increase in the willingness to pay and the 57 . Tangub City and Iligan City. Malaysia Integrated Licensing implemented and Collection System – 95% d) 2. WHILE-YOU-WAIT SERVICE Satisfactorily met the targeted time for processing and releasing for renewal of permits and licenses New Radio Station License New Radio Operator Certificate Renewed RSL Renewed ROC Other Permits Administrative Case Two (2) days Half day One (1) day Half day One (1) day Thirty (30) days REGION X EXECUTIVE BRIEF Region X also known as Northern Mindanao comprises of five (5) provinces namely: Bukidnon. Institutional Strengthening a) b) c) A total of thirteen (13) personnel attended the Gender Sensitivity Seminar conducted by the CSC As a member of the Regional Development Council (RDC) and Regional Management Council (RMC). Lanao del norte. Sarawak. NTC-IX attended various meetings and activities of the said organizations. NTC Region X which is based in Cagayan de Oro City has given a task to supervise the implementation of the telecommunications and broadcast policies in the Northern Mindanao Areas. Ozamis City. There are also nine (9) cities namely: Cagayan de Oro City. Camiguin. The Regional Director as a member of the TWG on ICT attended BIMP-EAGA Working Group Meeting at Balikpapan. Gingoog City. Telecommunications services continue to be the primary vehicle in economic growth in the region. misamis Oriental and Misamis Occidental. Indonesia and Kuching.HIGH IMPACT PROJECTS 1. El Salvador City. Valencia City. Oroquieta City. . Digital cable TV service is already available in Cagayan de Oro City provided by Parasat Cable TV. representing a decrease of 6. The contraction of funds during the third quarter had greatly affected the ability to improve the revenue generation of the region.883. including frequency interferences and others. permits and certificate were issued.63% decrease compare to 2009.27 for the year 2009.84% as against P40. The decrease was attributed to the non-issuance of CASH MONEY for operations for the last quarter of 2010. Almost all municipalities are now enjoying the wonderful benefits of television as CATV stations have provided coverage in the region.517 inspections/investigations to various radio stations.80% of the target and 6. This decrease was attributed to the contraction of funds intended for operations for the last quarter of 2010.999. 58 .110.999. This activity represents a 106% of the target. voluntary or civic activities and government operations. PHYSICAL OPERATIONS a) Licensing Activities For the year.00 or a collection efficiency equivalent to 107. These type of radio communications could not be set aside as it provides the closest substitute specially during emergency. a 31.089. installations.797 various licenses. Conventional radio stations or two-day radio communications service are also providing an alternative communication link for business purposes. Entertainment and other information needs are also being provided by Cable Television Service. the Regional Office was able to conduct 6.07% increase compared to 2009.00 as against P47. a total of 6.20% decrease compared to 2009.224. The non-release of funds had really affected the flow of operations during the period.91 of the target. Total revenues generated for the year 2010 amounted to P44. This activity is 107. b) Inspection/Investigation Conducted In spite of limited manpower.63%.robust growth in the telecommunications industry has greatly cascaded into more economic activities in the region. The collection represents a 6.089.682. FINANCIAL REPORT The Regional Office was able to collect a total of P44. however. disaster and other calamities. 8% of the target. OSPAC Public Service Activities The Office is providing other forms of public assistance ranging from problems related to cellular phone. La Union. Participated in the Alay Lakad (drug for a cause) called by the governor of Misamis Oriental. 4. and a 4. e) Administrative Cases Decided/Disposed There were 390 cases litigated or disposed during the year which resulted to a 178. This activity is 116% of the target and a 10.8% of the target and compared to 2009. one hundred twenty seven (127) units of different brands/model of cell phones were confiscated through Search Warrant. of complaints received on Text Spam/Scam Request for Blocking IMEI Number Verification/SIM Blocked Billing/Load Complaints No. 5. of Cellular Phones reported stolen/lost No. of Request for Tape Reservation (Broadcast) No. Enhanced the Radio Communications Network of the Amateur and Civic Radio Clubs in Northern Mindanao. Coordinated with the different TELCOs regarding the clean up drive of messy wires. billing problem and many others. there was an increase of 58.53%.10% increase compared to 2009. d) Frequency Assignment Made A total of 109 new assignments of frequency were given to various operators during the year.115 which is 104. On Oplan Cellphone. Below are the results of OSPAC and information dissemination of the office * * * * * * * No.c) Monitoring Activities The monitoring activities resulted to 82. 59 .83% % increase compared to 2009. 3. of RLM Seminars Conducted 316 24 2 12 2 38 30 OTHER ACTIVITIES IN THE REGION 1. 2. Attended the 2010 NTC Strateigic Planning Workshop at San Fernando. 6. NEDA. 60 . Human Resource Management: Continuing internal /external training counseling were pursued and provided enhance productivity . job during rotation and the period to The Regional Office have already attended the PMS-OPES briefing in line with the performance evaluation system and quality management. Participated in various information campaign activities of government through tri-media exposures. 10. seminar hall for in-house seminars and examination room. 11. Initiated the celebration of the National Electronics and Telecommunications Week with the participation of telecommunication companies. 8. electronic consumer dealers. And others. Participated in various meetings/conferences called Regional Development Council. by the 7. radio and television companies. Region XI HIGHLIGHTS OF ACCOMPLISHMENTS: The main trust of the NTC Regional Office XI is highlighted by its continuous efforts to improve more efficiency in the delivery of NTC front line services to the public in line with the Republic Act 9485 ( Anti-Red Tape ) as well as effective implementation of the mandate and objective of the Commission to generate more revenues in order to grant more productivity and reward incentives to its regional officials and employees. civic and amateur radio groups and the Institute of Electronics Engineers of the Northern Mindanao Chapter. 9. records room. Construction of two (2) storey multi-purpose building (Phase I) intended as motor pool. airing of OPM in every clock hour. Participated in Public hearing on the construction of cell sites called by LGUs. Conducted meeting with station managers of FM radio stations within Region X regarding EO 255 series of 1987. A. D.01. the NTC R-X1 filed/handled 185 cases against violators and disposed 34 cases during the Year.17.610 with 119.961. OTHER ACCOMPLISHMENTS 1.96 inclusive of capital outlay project 3rd Phase Multi Purpose Building of P2. more efficient and prompt delivery of front line services was rendered in terms of the numbers of various permits.894. Others -51) Disposal/Transfer of unserviceable properties including confiscated items to TESDA and others thru public bidding and destruction in compliance to COA audit and observations and recommendations Simplify frontline services and reduction of processing time Regional Data Bank of all existing ICT/Telecommunications Infrastructure and services (By province/cities/barangay) Mobile Licensing 3.356. 61 . of Licenses/Permits issued No.84% accomplishments of CY 2010 target whose processing time within the time frame C.536. Frontline Services/Licensing: In line with the Anti-Red Theft Act of 2007. Its revenue collection shows 2. Administrative Cases: In its effort to enforce strictly the radio and telecommunications laws and regulations. 4.Its total actual obligation/expenditures for the year is P10. Obscene -5.23.041.610 8.826.860. 5. of Frequency Assignment Made No. 2.44% increase as compared to CY 2009 expenditures of P7.Operation No.595. of Frequency Monitored No. certificates.33 which shows 49.024.529. of Inspection Conducted No. of Administrative Cases Disposed 7.523. * * * * * Performance Report . licenses processed and issued which total to 7.795 85.979 14 34 FINANCIAL REPORT NTC Region XI total revenue collection for CY 2010 is P32.27% increase compared to CY 2009 revenue collection of P32.B. Operation of One Stop Public Assistance Center (OSPAC) Handled 731 complaints (Lost Mobile units 675.50 inclusive of Spectrum User’s Fee (SUF) of P18.827. 6. respectively. Revenue generated was more than P25 million derived from the NTC fixed regulatory fees such as permits/licenses. SRF and SUF. MOOE and other miscellaneous expenses. The Acting Director II regularly visits the Gensan Field Office one a week to attend executive administrative and technical works assisted by an engineer. Completion/Construction of 3rd Phase Multi-Purpose Building – P2. inspection. Gensan Field office is manned by only one (1) Engineer who perform multi-task functions such as licensing. although almost P8 million was allocated as a regional budget covering the P. 7. costumer care and even janitorial. 62 . Electronics and ICT Technologies and the Advanced Accounting techniques. Coordinate Davao Region LGUs – re: ICT/Telecommunications zoning ordinances. accounting. SRF and SUF shared as the biggest and bulk of collections. Revenue generated by this office is much and much more than the year 2010 actual generated revenue if applicants are being properly advised and endorsed by other Regional Offices who are receiving applications intended for Region XII who has jurisdiction over their business operation in the Region.8M 100% completed and fully paid. All employees were sent and undergone seminars locally on administrative and technical matters to keep tem abreast and enhance personnel competence in handling licensing and administrative business processes and procedures to cope up with the emerging and fast changing Telecommunications.S. The net income was more than P17 Million showing that NTC is one of the performing agencies of the government contribution funds to cover development projects beneficial to the general public. formulation of Region XII Administrative & Finance NTC Region XII has a total number of only twelve (12) warm bodies from the original nineteen (19) plantilla positions to complement its manpower to drive and perform administrative and technical support service operations. An employee was hired on a job order basis to do encoding works for data-base on service Providers Cellsite Stations. 1 Inspection/Investigation Inspection activities were only served by two (2) engineers for the entire geographical region but this would not be hindrance of surpassing its target versus accomplishment by 34%. Monitoring Unit is regularly monitoring FM broadcast stations compliant to OPM Memo Circulars of which a monthly report.2 Monitoring There were 6. Enforcement 1. is submitted to Central Office.17 against 2009 accomplishments. 1. The decrease was attributed due to the suspension of fishing imposed by Bureau of Fisheries and Aquatic Resources.543 Frequency Channels monitored resulting to a percentage increase of 14. Other technical engineers from licensing service were also being utilized in time of needs by the enforcement service to augment its inspection activities including oplan cellphone.33% against target of 9. 63 . permits and certificates issued resulting to a percentage of 68 against target 0f 3.423 licenses. using the prescribed format. 1. Sx (6) frequencies were assigned or 100% increase against 2009 assignment or decrease of 33. The enforcement service is coordinating with the service providers/carriers for the possible inspection of their facilities scheduled for next year. respectively. The decrease was attributed due to the existence and availability of mobile phone and ICT services in the area.823 and percentage decrease of 0. but not appropriately registered/licensed shall be recalled and reassigned to qualified applicants in the Region.35 against target of 5. Frequencies utilized and licensed by companies and other Regional offices. The licensing is validating frequency users in the Region in coordination with the monitoring but particularly on the occupancy of commercial frequencies so as to maximize utilization of frequency in the interest of public service.722.3 Licensing A total of 6. It is imperative to recall frequencies previously assigned by the office if found that the same frequency/ies were no longer registered and licensed by this office who has jurisdiction over the usage of such frequency/ies in the geographical area under Region II.FRONTLINE SERVICES 1. a total 143 complaints received on cellphone blocking. LGU s were also requested by this Office to require all telecommunications and broadcast entities NTC clearance prior issuance of LGU permits. Output of the Legal Unit is dependent on the enforcement input. 1.543 6 11 64 . Systematic feedback mechanism shall be enhanced in order to inform complainants responsively and promptly as to the matter of complaints. A proposed project to validate the Amateur Service Operators is being planned to determine actual active users on this service. Permits and Certificates issued Inspection/Investigation Conducted Frequency Channels Monitored Frequency Assignment Made Administrative Cases Decided/Disposed 6. As a result. 76 on illegal text/malicious Text messages and 9 retrieval of tape.423 5. all complaints were actively and attentively accommodated by the OSPAC Unit. A study on this matter shall be proposed to improve responsive service and address consumer complaints. 1. Revenue enhancement to improve more on its collection was also being planned by this Unit.335 6. Other services shall follow thereafter. DETAILS OF OPERATIONAL PERFORMANCE * * * * * Licenses. MPRR and MPSC are continuously revalidating their permits because LGUs in Region XII require NTC clearance as part of their regular licensing requirements prior issuance of Business Permits to engage mobile phone business.6 Planning The Planning Unit is closely coordinating with Service Providers in an effort to create an accurate data base for cell site base stations in the Region of which 60% was already encoded. It is expected that full list of Cellular Base Stations will be completed before end of June next year or 2011.5 against its target of 8.4 OSPAC (Costumer Care) In caring consumer welfare.MPD.5 Legal The Legal Unit filed 11 cases or a percentage increase of 37. 1. the NTC. 6108-2003. 65 . In September 1.00%. 7901 dated February 23.140 issuances were made for new/renewal of radio station licenses. 2003.537 for the year 2009 representing a 23. It also includes the Cities of Butuan. Surigao del Norte. Surigao del Sur and the Province of Dinagat islands. It comprises the Provinces of Agusan del Norte. Surigao and Bislig. 1995. Agusan del Sur.77% increase and also 29 frequency assignments made compared to 5 last 2009 which represents an increase of 480. radio operator certificates and other permits for the year end 2010 compared to 2. Regional office XIII Butuan City (CARAGA) was created and established by virtue of Office Order No. HIGHLIGHTS OF ACCOMPLISHMENTS LICENSING A total of 3.OTHER ACCOMPLISHMENTS/ACTIVITIES IN THE REGION • • • • • • • • • Attended Quarterly RDC XII Infrastructure and utilities Committee (INFRACOM) meetings held in Koronadal City Attended Quarterly RLECC Meetings in General Santos City Attended the NEDA Meetings Participated in the DOTC ULAT SA BAYAN held in Koronadal City Attended Information Communications network 12 Meetings Participated in the 21st National Statistics Month Celebration Coordinated with telcos in broadcasting through text messaging information re: the conduct of census on household Disseminated information Re: Radio registration through broadcast media Conducted dialogues between Innove and PLDT on local interconnection issue in General Santos City REGION XIII (CARAGA) EXECUTIVE BRIEF REGION XIII known as CARAGA ADMINISTRATIVE REGION was created by virtue of Republic Act No. Enforcement and Operations NTC-13 was able to inspect 765 radio stations for the year 2010 as compared to 342 for the year 2009 representing a 123. OTHER ACTIVITIES • • Participated in the Operational Planning Workshop in San Fernando.076 last 2009 representing 16.93 as compared to P13.072.43% increase. Administrative Cases There was only one (1) administrative case disposed for the year 2010 same as to year 2009.68% increase due to the augmentation funds from the Commissioner and the conduct of field inspections. 2010. Revenues Revenues generated for the year 2010 amounted to P15. La Union on February 24-27. Radio Monitoring A total of 1.142 radio frequency channels monitored for the year 2010 as compared to 1. this represents a 14. Prosperidad.34% increase.401. Patin-ay. Agusan del Sur with 255 participants. 66 .70 last 2009. Conducted RLMOP Seminar at Provincial Capitol.975.992.